-
1
-
-
12344282255
-
The Psychological Barriers to Performance Management: Or Why Isn't Everyone Jumping on the Performance-Management Bandwagon?
-
Behn, R. (2002) ‘The Psychological Barriers to Performance Management: Or Why Isn't Everyone Jumping on the Performance-Management Bandwagon?’, Public Performance and Management Review 26(1): 5–25.
-
(2002)
Public Performance and Management Review
, vol.26
, Issue.1
, pp. 5-25
-
-
Behn, R.1
-
2
-
-
2442565020
-
Rethinking Accountability in Education: How Should Who Hold Whom Accountable for What?
-
Behn, R. (2003a) ‘Rethinking Accountability in Education: How Should Who Hold Whom Accountable for What?’, International Public Management Journal 6(1): 43–73.
-
(2003)
International Public Management Journal
, vol.6
, Issue.1
, pp. 43-73
-
-
Behn, R.1
-
3
-
-
0142124132
-
Why Measure Performance? Different Purposes Require Different Measures
-
Behn, R. (2003b) ‘Why Measure Performance? Different Purposes Require Different Measures’, Public Administration Review 63(5): 586–606.
-
(2003)
Public Administration Review
, vol.63
, Issue.5
, pp. 586-606
-
-
Behn, R.1
-
5
-
-
0040438787
-
Performance Measurement in U.S. Counties: Capacity for Reform
-
Berman, E. M. and X. Wang (2000) ‘Performance Measurement in U.S. Counties: Capacity for Reform’, Public Administration Review 60(5): 409–420.
-
(2000)
Public Administration Review
, vol.60
, Issue.5
, pp. 409-420
-
-
Berman, E.M.1
Wang, X.2
-
6
-
-
0037817216
-
Goal Displacement: Assessing the Motivation for Organizational Cheating
-
Bohte, J. and K. Meier (2000) ‘Goal Displacement: Assessing the Motivation for Organizational Cheating’, Public Administration Review 60(2): 173–182.
-
(2000)
Public Administration Review
, vol.60
, Issue.2
, pp. 173-182
-
-
Bohte, J.1
Meier, K.2
-
7
-
-
0242688965
-
Public Productivity in Retrospective
-
in M. Holzer (ed.) New York: Marcel Dekker
-
Bouckaert, G. (1992) ‘Public Productivity in Retrospective’, in M. Holzer (ed.) Public Productivity Handbook, pp. 5–46. New York: Marcel Dekker.
-
(1992)
Public Productivity Handbook
, pp. 5-46
-
-
Bouckaert, G.1
-
8
-
-
84996249170
-
Results-Oriented Government: Citizen Involvement in Performance Measurement
-
Paper presented at the Winelands Conference, Stellenbosch, South Africa, 12 Sept
-
Callahan, K. (2001) ‘Results-Oriented Government: Citizen Involvement in Performance Measurement’, Paper presented at the Winelands Conference, Stellenbosch, South Africa, 12 Sept.
-
(2001)
-
-
Callahan, K.1
-
9
-
-
26444567238
-
Results-Oriented Government: Citizen Involvement in Performance Measurement
-
in A. Halachmi (ed.) Burke, VA: Chatelaine Press
-
Callahan, K. and M. Holzer (1999) ‘Results-Oriented Government: Citizen Involvement in Performance Measurement’, in A. Halachmi (ed.) Performance and Quality Measurement in Government: Issues and Experiences, pp. 51–64. Burke, VA: Chatelaine Press.
-
(1999)
Performance and Quality Measurement in Government: Issues and Experiences
, pp. 51-64
-
-
Callahan, K.1
Holzer, M.2
-
11
-
-
0038454885
-
Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation
-
de Lancer Julnes, P. and M. Holzer (2001) ‘Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation’, Public Administration Review 61(6): 693–708.
-
(2001)
Public Administration Review
, vol.61
, Issue.6
, pp. 693-708
-
-
de Lancer Julnes, P.1
Holzer, M.2
-
12
-
-
0008640876
-
Engaging Citizens in Achieving Results That Matter:A Model for Effective 21st Century Governance
-
Paper presented at the Center for Accountability and Performance's Symposium on Leadership of Results-Oriented Management in Government, Washington, DC, 11 Feb
-
Epstein, P., L. Wray, M. Marshall and S. Grifel (2000) ‘Engaging Citizens in Achieving Results That Matter:A Model for Effective 21st Century Governance’, Paper presented at the Center for Accountability and Performance's Symposium on Leadership of Results-Oriented Management in Government, Washington, DC, 11 Feb.
-
(2000)
-
-
Epstein, P.1
Wray, L.2
Marshall, M.3
Grifel, S.4
-
13
-
-
0346443304
-
Report on Survey of State and Local Government Use and Reporting of Performance Measures: First Questionnaire Results
-
Available at: (accessed 1 May 2005).
-
Governmental Accounting Standards Board, GASB (1997) ‘Report on Survey of State and Local Government Use and Reporting of Performance Measures: First Questionnaire Results’. Available at: http://www.seagov.org/sea_gasb_project/1997_Survey.pdf (accessed 1 May 2005).
-
(1997)
-
-
-
14
-
-
0000266855
-
The Inequality of Performance Measurements
-
Greene, J. (1999) ‘The Inequality of Performance Measurements’, Evaluation 5(2): 160–172.
-
(1999)
Evaluation
, vol.5
, Issue.2
, pp. 160-172
-
-
Greene, J.1
-
15
-
-
0041694995
-
Performance Information and Programme Evaluation in the Australian Public Sector
-
Guthrie, J. and L. English (1997) ‘Performance Information and Programme Evaluation in the Australian Public Sector’, International Journal of Public Sector Management 10(3): 154–164.
-
(1997)
International Journal of Public Sector Management
, vol.10
, Issue.3
, pp. 154-164
-
-
Guthrie, J.1
English, L.2
-
16
-
-
0001159443
-
Using Performance Measurement Systems for Assessing the Merit and Worth of Reforms
-
Harkreader, S. A. and G. T. Henry (2000) ‘Using Performance Measurement Systems for Assessing the Merit and Worth of Reforms’, American Journal of Evaluation 21(2): 151–170.
-
(2000)
American Journal of Evaluation
, vol.21
, Issue.2
, pp. 151-170
-
-
Harkreader, S.A.1
Henry, G.T.2
-
17
-
-
85040438898
-
Where the Rubber Meets the Road: Performance Measurement for State and Local Public Agencies
-
Hatry, H. (1997) ‘Where the Rubber Meets the Road: Performance Measurement for State and Local Public Agencies’, New Directions for Evaluation 75: 31–45.
-
(1997)
New Directions for Evaluation
, vol.75
, pp. 31-45
-
-
Hatry, H.1
-
19
-
-
0041813275
-
Outcomes-Based Performance Management in the Public Sector: Implications for Government Accountability and Effectiveness
-
Heinrich, C. J. (2002) ‘Outcomes-Based Performance Management in the Public Sector: Implications for Government Accountability and Effectiveness’, Public Administration Review 62(6): 712–725.
-
(2002)
Public Administration Review
, vol.62
, Issue.6
, pp. 712-725
-
-
Heinrich, C.J.1
-
20
-
-
85050847654
-
Perceptions of Performance Measurement and the Practice of Performance Reporting by Small Cities
-
Ho,A. (2003) ‘Perceptions of Performance Measurement and the Practice of Performance Reporting by Small Cities’, State and Local Government Review 35(2): 161–173.
-
(2003)
State and Local Government Review
, vol.35
, Issue.2
, pp. 161-173
-
-
Ho, A.1
-
25
-
-
0003616152
-
-
San Francisco, CA: Jossey-Bass
-
Mark, M., G. Henry and G. Julnes (2000) Evaluation:An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs. San Francisco, CA: Jossey-Bass.
-
(2000)
Evaluation:An Integrated Framework for Understanding, Guiding, and Improving Policies and Programs
-
-
Mark, M.1
Henry, G.2
Julnes, G.3
-
26
-
-
0016253340
-
The Politics of Evaluation of Social Programs
-
Meld, M. (1974) ‘The Politics of Evaluation of Social Programs’, Social Work 19: 445–448.
-
(1974)
Social Work
, vol.19
, pp. 445-448
-
-
Meld, M.1
-
28
-
-
84993743233
-
Using Performance Measurement to Improve Programs
-
Newcomer, K. (1997) ‘Using Performance Measurement to Improve Programs’, New Directions for Evaluation 75: 5–14.
-
(1997)
New Directions for Evaluation
, vol.75
, pp. 5-14
-
-
Newcomer, K.1
-
29
-
-
0032162293
-
Effective Use and Misuse of Performance Measurement
-
Perrin, B (1998) ‘Effective Use and Misuse of Performance Measurement’, American Journal of Evaluation 19(3): 367–380.
-
(1998)
American Journal of Evaluation
, vol.19
, Issue.3
, pp. 367-380
-
-
Perrin, B.1
-
30
-
-
84996210184
-
Review of Evidence on Broad Outcome of Public Sector Management Regime
-
Treasury Working Paper 01/06. New Zealand Treasury.Available at: (accessed 28 April 2005).
-
Petrie, M. and D. Webber (2001) ‘Review of Evidence on Broad Outcome of Public Sector Management Regime’,Treasury Working Paper 01/06. New Zealand Treasury.Available at: http://www.treasury.govt.nz/workingpapers/2001/twp01–6.pdf (accessed 28 April 2005).
-
(2001)
-
-
Petrie, M.1
Webber, D.2
-
31
-
-
0035095022
-
Evaluating the Effectiveness of Deliberative Process: Waste Management Case-Studies
-
Petts, J. (2001) ‘Evaluating the Effectiveness of Deliberative Process: Waste Management Case-Studies’, Journal of Environmental Planning and Management 44(2): 207–226.
-
(2001)
Journal of Environmental Planning and Management
, vol.44
, Issue.2
, pp. 207-226
-
-
Petts, J.1
-
32
-
-
12344290177
-
Elements of Strategic Planning and Management in Municipal Government: Status after Two Decades
-
Poister, T. and G. Streib (2005) ‘Elements of Strategic Planning and Management in Municipal Government: Status after Two Decades’, Public Administration Review 65(1): 45–56.
-
(2005)
Public Administration Review
, vol.65
, Issue.1
, pp. 45-56
-
-
Poister, T.1
Streib, G.2
-
33
-
-
0042314004
-
Keeping Public Officials Accountable Through Dialogue: Resolving the Accountability Paradox
-
Roberts, N. C. (2002) ‘Keeping Public Officials Accountable Through Dialogue: Resolving the Accountability Paradox’, Public Administration Review 62(6): 658–669.
-
(2002)
Public Administration Review
, vol.62
, Issue.6
, pp. 658-669
-
-
Roberts, N.C.1
-
35
-
-
0036891262
-
Shaping Educational Accountability Systems
-
Ryan, K. (2002) ‘Shaping Educational Accountability Systems’, American Journal of Evaluation 23(4): 453–468.
-
(2002)
American Journal of Evaluation
, vol.23
, Issue.4
, pp. 453-468
-
-
Ryan, K.1
-
36
-
-
0030306365
-
Culture: The Missing Concept in Organization Studies
-
Schein, E. H. (1996) ‘Culture: The Missing Concept in Organization Studies’, Administrative Science Quarterly 41: 229–240.
-
(1996)
Administrative Science Quarterly
, vol.41
, pp. 229-240
-
-
Schein, E.H.1
-
37
-
-
0002529467
-
Opportunities for Program Evaluators to Facilitate Performance-Based Management
-
Scheiver, M. and K. Newcomer (2001) ‘Opportunities for Program Evaluators to Facilitate Performance-Based Management’, Evaluation and Program Planning 24: 63–71.
-
(2001)
Evaluation and Program Planning
, vol.24
, pp. 63-71
-
-
Scheiver, M.1
Newcomer, K.2
-
40
-
-
10244267386
-
Assessing Performance Measurement Impact: A Study of US Local Government
-
Wang, X. (2002) ‘Assessing Performance Measurement Impact: A Study of US Local Government’, Public Performance and Management Review 26(1): 26–43.
-
(2002)
Public Performance and Management Review
, vol.26
, Issue.1
, pp. 26-43
-
-
Wang, X.1
-
42
-
-
84970113409
-
Evaluation for Decision: Is Anybody There? Does Anybody Care?
-
Weiss, C. H. (1988) ‘Evaluation for Decision: Is Anybody There? Does Anybody Care?’, Evaluation Practice 9(1): 5–20.
-
(1988)
Evaluation Practice
, vol.9
, Issue.1
, pp. 5-20
-
-
Weiss, C.H.1
-
43
-
-
79958011371
-
Formative and Summative Evaluation: Related Issues in Performance Measurement
-
Wholey, J. (1996) ‘Formative and Summative Evaluation: Related Issues in Performance Measurement’, Evaluation Practice 17(2): 145–149.
-
(1996)
Evaluation Practice
, vol.17
, Issue.2
, pp. 145-149
-
-
Wholey, J.1
-
45
-
-
84945685297
-
Study of Administration
-
Princeton, NJ: Princeton University Press
-
Wilson, W. (1968) ‘Study of Administration’, The Papers of Woodrow Wilson 1885–1888. Princeton, NJ: Princeton University Press.
-
(1968)
The Papers of Woodrow Wilson 1885–1888
-
-
Wilson, W.1
|