Customer knowledge transfer and key account management in professional service organizations

International Journal of Service Industry Management

Volumn 17, Issue 4, 2006, Pages 304-319

  Nätti, Satu ^a   Halinen, Aino ^b   Hanttu, Niina ^b  

^a UNIVERSITY OF OULU   (Finland)

^b UNIVERSITY OF TURKU   (Finland)

Author keywords

Accounts management; Knowledge transfer; Organizational structures

Indexed keywords

EID: 33746631734     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230610680631     Document Type: Article

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