Patients' perceptions of quality of care at an emergency department and identification of areas for quality improvement

Journal of Clinical Nursing

Volumn 15, Issue 8, 2006, Pages 1045-1056

  Muntlin, Åsa ^a,c   Gunningberg, Lena ^a,b   Carlsson, Marianne ^a  

^a UPPSALA UNIVERSITY   (Sweden)

^b UPPSALA UNIVERSITY HOSPITAL   (Sweden)

^c Uppsala Science Park   (Sweden)

Author keywords

Emergency department; Nurses; Nursing; Patient perceptions; Quality improvement; Quality of care

Indexed keywords

ADOLESCENT; ADULT; AGED; ARTICLE; ATTITUDE TO HEALTH; EDUCATION; EMERGENCY HEALTH SERVICE; EMERGENCY NURSING; EMPATHY; FEMALE; HEALTH CARE QUALITY; HEALTH PERSONNEL ATTITUDE; HUMAN; MALE; MIDDLE AGED; NEEDS ASSESSMENT; NURSE PATIENT RELATIONSHIP; NURSING METHODOLOGY RESEARCH; NURSING STAFF; ORGANIZATION AND MANAGEMENT; PATIENT EDUCATION; PROSPECTIVE STUDY; PSYCHOLOGICAL ASPECT; QUESTIONNAIRE; STANDARD; SWEDEN; TIME; TOTAL QUALITY MANAGEMENT; UNIVERSITY HOSPITAL;

ADOLESCENT; ADULT; AGED; ATTITUDE OF HEALTH PERSONNEL; ATTITUDE TO HEALTH; EMERGENCY NURSING; EMERGENCY SERVICE, HOSPITAL; EMPATHY; FEMALE; HOSPITALS, UNIVERSITY; HUMANS; MALE; MIDDLE AGED; NEEDS ASSESSMENT; NURSE-PATIENT RELATIONS; NURSING METHODOLOGY RESEARCH; NURSING STAFF, HOSPITAL; PATIENT EDUCATION; PROSPECTIVE STUDIES; QUALITY OF HEALTH CARE; QUESTIONNAIRES; SWEDEN; TIME FACTORS; TOTAL QUALITY MANAGEMENT;

EID: 33745881006     PISSN: 09621067     EISSN: 13652702     Source Type: Journal    
DOI: 10.1111/j.1365-2702.2006.01368.x     Document Type: Article

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