An organization-wide approach to improving ED patient satisfaction: one community teaching hospital's experience.

Journal of emergency nursing: JEN : official publication of the Emergency Department Nurses Association

Volumn 25, Issue 3, 1999, Pages 192-196

  Vescio, L M ^a   Donahoe, S P ^a   Gentile, C ^a  

^a Geoffrey Stillson Associates   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMMUNITY HOSPITAL; EMERGENCY HEALTH SERVICE; HEALTH CARE QUALITY; HUMAN; INTERPERSONAL COMMUNICATION; ORGANIZATION AND MANAGEMENT; PATIENT SATISFACTION; PROFESSIONAL STANDARD; STANDARD; TEACHING HOSPITAL; TREATMENT OUTCOME; UNITED STATES;

COMMUNICATION; EMERGENCY SERVICE, HOSPITAL; HOSPITALS, COMMUNITY; HOSPITALS, TEACHING; HUMANS; OUTCOME AND PROCESS ASSESSMENT (HEALTH CARE); PATIENT SATISFACTION; PENNSYLVANIA; PROFESSIONAL STAFF COMMITTEES; QUALITY ASSURANCE, HEALTH CARE;

EID: 0033144653     PISSN: 00991767     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0099-1767(99)70204-7     Document Type: Article

References (0)