An empirical investigation of job burnout among expatriates

Personnel Review

Volumn 35, Issue 4, 2006, Pages 449-468

  Bhanugopan, Ramudu ^a   Fish, Alan ^b,c  

^a PAPUA NEW GUINEA UNIVERSITY OF TECHNOLOGY   (Papua New Guinea)

^b CHARLES STURT UNIVERSITY   (Australia)

^c PNG ^*  (Australia)

Author keywords

Expatriates; Notice to quit; Papua New Guinea; Role ambiguity; Stress

Indexed keywords

EID: 33745434680     PISSN: 00483486     EISSN: None     Source Type: Journal    
DOI: 10.1108/00483480610670607     Document Type: Review

References (80)

1. Abdel-Halim, A.A. (1981), "Effects of role stress-job design-technology interaction on employee work satisfaction", Academy of Management Journal, Vol. 24, pp. 260-73.
2. Almer, E.D. and Kaplan, S.E. (2002), "The effects of flexible work arrangements on stressors, burnout, and behavior", Behavioral Research in Accounting, Vol. 14, pp. 1-34.
3. Bartel, A. (1982), "Wages, non-wage job characteristics and labor mobility", Industrial & Labor Relations Review, Vol. 35, pp. 578-89.
4. Bagozzi, R. and Youjae, Y. (1988), "On the evaluations of structural equations models", Journal of the Academy of Marketing Sciences, No. 16, pp. 74-94.
5. Bedeian, A.G. and Achilles, A.A. (1981), "A path-analytic study of the consequences of role conflict and ambiguity", Academy of Management Journal, Vol. 24, pp. 417-24.
6. Beehr, T., Walsh, J. and Taber, T. (1976), "Relationship of stress to individually and organizationally valued states. High order needs as a modulator", Journal of Applied Psychology, Vol. 61, pp. 41-7.
7. Bender, S. and Fish, A.J. (2000), "The transfer of knowledge and the retention of expertise: the ongoing need for global assignments", Journal of Knowledge Management, Vol. 4 No. 2, pp. 125-37.
8. Bentler, P. and Douglas, B. (1980), "Significance tests and goodness of fit analysis in covariance structures", Psychological Bulletin, Vol. 88, pp. 588-606.
9. Birdseye, M.G. (1990), "Job satisfaction and life satisfaction factors relating to intent to turnover for American expatriates: an empirical study", an unpublished dissertation, University of Alabama, Tuscaloosa, AL.
10. Black, J.S., Gregersen, H.B. and Mendenhal, M.E. (1992), "Toward a theoretical framework of repatriation adjustment", Journal of International Business Studies, Vol. 23 No. 4, p. 737.
11. Blau, G. and Boal, K. (1989), "Using job involvement and organizational commitment interac", Journal of Management, Vol. 1 No. 15, p. 115.
12. Bluedorn, A. (1982), "A unified model of turnover from organizations", Human Relations, Vol. 35, pp. 135-53.
13. Bonache, J., Brewster, C. and Suutari, V. (2003), "Expatriation: a developing research agenda", Thunderbird International Business Review, Vol. 43 No. 1, p. 3.
14. Brenninkmeijer, V. and VanYperen, N. (2003), "How to conduct research on burnout: advantages and disadvantages of a unidimensional approach in burnout research", Occupational and Environmental Medicine, Vol. 60, Suppl 1, pp. i16-i20.
15. Caligiuri, P. (2000), "Selecting expatriates for personality characteristics: a moderating effect of personality on the relationship between host national contact and cross-cultural adjustment", Management International Review, Vol. 40 No. 1, pp. 61-80.
16. Cherniss, C. (1980), Professional Burnout in Human Services, Praeger, New York, NY.
17. Corcoran, K. (1995), "Measuring burnout, an updated reliability and convergent validity study", in Crandall, R. and Perrewe, P.L. (Eds), Occupational Stress: A Handbook, Taylor & Francis, Washington, DC, pp. 263-8.
18. Cordes, C. and Dougherty, T. (1993), "A review and an integration of research on job burnout", The Academy of Management Review, Vol. 18 No. 4, pp. 621-56.
19. Densten, I.L. (2001), "Re-thinking burnout", Journal of Organisational Behaviour, Vol. 22 No. 8, pp. 833-47.
20. Dewar, R. and Werbel, J. (1979), "Universalistic and contingency predictions of employee satisfaction and conflict", Administrative Science Quarterly, Vol. 24, pp. 426-46.
21. Fish, A.J. (2005), "Assisting cross-border manager adjustment: psycho-cultural and socio-cultural interventions", Personnel Review, Vol. 34 No. 2, pp. 225-45.
22. Fish, A.J. and Wood, J. (1996), "A review of expatriate staffing practices in Australian business enterprises", International Journal of Human Resource Management, Vol. 7 No. 4, pp. 846-65.
23. Fogarty, T., Singh, T., Rhoads, G. and Moore, R. (2000), "Antecedents and consequences of burnout in accounting: beyond the role stress model", Behavioural Research in Accounting, Vol. 12, pp. 31-67.
24. Franke, J. and Nicholson, N. (2002), "Whom shall we send? Cultural and other influences on the rating of selection criteria for expatriate assignments", The International Journal of Cross-Cultural Management, Vol. 2 No. 1, pp. 21-36.
25. Freudenberger, H. (1974), "Staff burnout", Journal of Social Issues, Vol. 30 No. 1, pp. 159-65.
26. Gaines, J. and Jermier, J. (1983), "Emotional exhaustion in a high stress organization", Academy of Management Journal, Vol. 26, pp. 567-86.
27. Garland, B. (2002), "Prison treatment staff burnout: consequences, causes and prevention", Corrections Today, Vol. 64 No. 7, p. 116.
28. Gerhart, B. (1987), "How important are dispositional factors as determinants of job satisfaction? implications for job design and other personnel programs", Journal of Applied Psychology, Vol. 72, pp. 366-73.
29. Glisson, C. and Mark, D. (1988), "Predictors of job satisfaction and organization commitment in human service organizations", Administrative Science Quarterly, Vol. 33, pp. 61-81.
30. Grove, L. (1990), "Burnout among nurses", Nursing Research, Vol. 36 No. 9, pp. 244-55.
31. Harvey, M. and Novicevic, M. (2001), "Selecting expatriates for increasingly complex global assignments", Career Development International, Vol. 6 Nos 2/3, p. 69.
32. Harzing, A.W.K. (1995), "The persistent myth of high expatriate failure rates", The International Journal of Human Resource Management, Vol. 6, pp. 457-75.
33. Hechanova, R.A., Beehr, T.A. and Christiansen, N.A. (2003), "Adjustment and strain among domestic and international student sojourners: a longitudinal study", School Psychology International, Vol. 23 No. 4, p. 458.
34. Houkes, I.P., de Jonge, J. and Bakker, A.B. (2003), "Specific determinants of intrinsic work motivation, emotional exhaustion and turnover intention: a multisample longitudinal study", Journal of Occupational & Organizational Psychology, Vol. 76, p. 427.
35. Jackson, S. (1984), "Organisational practices for preventing burnout", in Sethi, A.S. and Schuler, R.S. (Eds), Handbook of Organisational Stress Coping Strategies, Ballinger, Cambridge, MA, pp. 89-111.
36. Jackson, S. and Schuler, R. (1983), "Preventing employee burnout", Personnel, Vol. 60 No. 2, pp. 58-68.
37. Jackson, S. and Schuler, R. (1985), "A meta analysis and conceptual critique of research on role ambiguity and role conflict in work settings", Organisational Behaviour and Human Decision Processes, Vol. 36, pp. 16-78.
38. Jackson, S., Schwab, R. and Schuler, R.S. (1986), "Toward an understanding of the burnout phenomenon", Journal of Applied Psychology, Vol. 71, pp. 630-40.
39. Jackson, C., Chow, S. and Leith, R.A. (1997), "Toward an understanding of the behavioral intention to use an information system", Decision Sciences, Vol. 28 No. 2, pp. 357-89.
40. Joresborg, K. and Sorbon, D. (1996), LISREL 8: Users' Reference Guide, Scientific Software International, Chicago, IL.
41. Kahn, R. (1978), "Job burnout: prevention and remedies", Public Welfare, Vol. 36, pp. 61-3.
42. Katz, B. and Seufer, L. (1996), "Expatriates and overseas assignments: a study on expatriates turnover", Psychological Journal, Vol. 21 No. 6, pp. 123-7.
43. Laschinger, H.K.S., Shamian, J. and Thomson, D. (2001), "Impact of magnet hospital characteristics on nurses' perceptions of trust burnout quality of care, and work satisfaction", Nursing Economics, Vol. 19 No. 5, pp. 209-19.
44. Lee, R. and Ashforth, B. (1993), "A longitudinal study about job burnout among supervisors and managers: comparisons between Leiter and Maslach (1988) and Golembiewshi et al. (1996)", Organizational Behavior and Human Decision Processes, Vol. 54, pp. 369-98.
45. Lyons, T. (1971), "Role clarity, need for clarity, satisfaction. Tension and withdrawal", Organizational Behavior and Human Performance, Vol. 6, pp. 99-110.
46. Manning, T.T. (2003), "Leadership across cultures: attachment style influences", Journal of Leadership and Organisational Studies, Vol. 9 No. 3, pp. 20-30.
47. Marsh, R. and Manari, H. (1977), "Organizational commitment and turnover: a prediction study", Administrative Science Quarterly, Vol. 22, pp. 57-75.
48. Maslach, C. and Jackson, S.E. (1981), "The measurement of experienced burnout", Behavioral Journal, No. 2, pp. 99-113.
49. Maslach, C. and Jackson, S.E. (1984), "Burnout in organizational settings", in Oskamp, S. (Ed.), Applied Social Psychology Annual: Applications in Organizational Settings, Vol. 5, Sage, Beverly Hills, CA, pp. 133-53.
50. Maslach, C., Schaufeli, W.B. and Leiter, M.D. (2001), "Job burnout", Annual Review of Psychology, Vol. 52, pp. 397-422.
51. Miles, R.H. and Perreault, W.D. Jr (1976), "Organizational role conflict: its antecedents and consequences", Organizational Behavior and Human Performance, Vol. 17, pp. 19-44.
52. Mobley, W.H., Horner, S.O. and Hollingsworth, A.T. (1978), "An evaluation of precursors or hospital employee turnover", Journal of Applied Psychology, Vol. 63 No. 4, p. 408.
53. Naumann, E. (1992), "A conceptual model of expatriate turnover", Journal of International Business Studies, Vol. 23 No. 3, pp. 499-531.
54. Nicholson, N. (1997), "Evolutionary psychology: toward a new view of human nature and organisational society", Human Relations, Vol. 50 No. 9, pp. 1053-78.
55. Nunnally, J. (1978), Psychometric Theory, McGraw-Hill, New York, NY.
56. Parasuraman, S. and Alutto, J. (1981), "An examination of the organizational antecedents of stressors at work", Academy of Management Journal, Vol. 24, pp. 48-67.
57. Pines, A. and Maslach, C. (1978), "Characteristics of staff burnout in mental health settings", Hospital and Community Psychiatry, Vol. 29, pp. 233-7.
58. Porter, L.W. and Steers, R.M. (1973), "Organizational, work, and personal factors in employee turnover and absenteeism", Psychological Bulletin, Vol. 80 No. 2, p. 151.
59. Pretty, G., McCarthy, M. and Catano, V.M. (1992), "Psychological environments and burnout: gender considerations within corporation", Journal of Organizational Behaviour, Vol. 13, pp. 701-11.
60. Price, J. (1977), The Study of Turnover, Iowa State University Press, Ames, IA.
61. Rizzo, J., House, R. and Lirtzman, S. (1970), "Role conflict and ambiguity in complex organizations", Administrative Science Quarterly, Vol. 15, pp. 150-63.
62. Schwab, R. and Iwanicki, E. (1982), "Perceived role conflict, role ambiguity and teacher burnout", Educational Administration Quarterly, Vol. 18, pp. 60-74.
63. Shaffer, M. and Harrison, D. (1998), "Expatriates' psychological withdrawal from international assignments: work, non work and family influences", Personal Psychology, Vol. 51 No. 1, p. 87.
64. Steers, R.M. and Mowday, R.T. (1977), "The motivational properties of tasks", Academy of Management. The Academy of Management Review, Vol. 2 No. 4, p. 645.
65. Stevens, G. and O'Neill, P. (1983), "Expectations and burnout in the developmental disabilities field", American Journal of Community Psychology, Vol. 11, pp. 615-27.
66. Teely, C., Wendell, F. and William, S. (1971), "The relationship of inequity to turnover among hourly workers", Administrative Science Quarterly, Vol. 16, pp. 164-72.
67. Ward, C. and Kennedy, A. (2001), "Coping with cross-cultural transition", Journal of Cross - Cultural Psychology, Vol. 32 No. 5, pp. 636-43.
68. Windybank, S. and Manning, M. (2003), "Papua New Guinea on the brink, issues analysis", No. 30, 12 March, The Centre for Independent Studies, available at: www.exkiap.net/articles/20030312.
69. Bird, A. and Dunbar, D. (1991), "Getting the job done over there: improving expatriate productivity", National Productivity Review, Spring, pp. 145-56.
70. Black, J.S. (1988), "Work role transition: a study of American expatriate managers in Japan", Journal of International Business Studies, Vol. 19 No. 2, pp. 277-94.
71. Blegen, M.A. (1993), "Nurses job satisfaction: a meta-analysis of related variables", Nursing Research, Vol. 42, pp. 36-41.
72. Churchill, A. Jr (1979), "A paradigm for developing better measures of marketing constructs", Journal of Marketing Research, Vol. 16, pp. 64-73.
73. Cohen, J. and Single, L.E. (2001), "An examination of the perceived impact of flexible work arrangements on professional opportunities in public accounting", Journal of Business Ethics, Vol. 32 No. 4, pp. 317-8.
74. Firth, S. (1981), The Expatriate Dilemma, Nelson-Hall, Chicago, IL.
75. Fish, A.J. and Wood, J. (1997), "Cross-cultural management competence in Australian business enterprises", Asia Pacific Journal of Human Resources, Vol. 35 No. 1, pp. 37-52.
76. Greene, G. (1961), A Burnout Case, Viking Press, New York, NY.
77. Leither, M.P. and Dump, J. (1994), "The discriminant validity of burnout and depression: a confirmatory factor analytic study", Anxiety Stress Coping, Vol. 7, pp. 357-73.
78. Locke, K. (1976), "Expatriates and exhaustion", Personal Psychology, Vol. 65 No. 15, pp. 195-7.
79. Mendenhall, M. and Oddou, G.R. (1985), "The dimensions of expatriate acculturation: a review", Academy of Management Review, Vol. 10 No. 1, pp. 39-47.
80. Tucker, L. and Lewis, C. (1973), "The reliability coefficient for maximum likelihood factor analysis", Psychometrika, Vol. 38, pp. 1-10.