Training retail sales personnel in transition economies: Applying a model of customer-oriented communication

Journal of Retailing and Consumer Services

Volumn 13, Issue 5, 2006, Pages 339-349

  Vadi, Maaja ^a   Suuroja, Maive ^a  

^a UNIVERSITY OF TARTU   (Estonia)

Author keywords

Retail sales in transition economies; Sales communication; Training salespeople

Indexed keywords

MODEL; RETAILING; TRANSITIONAL ECONOMY;

EID: 33745227752     PISSN: 09696989     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jretconser.2005.11.001     Document Type: Article

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