User satisfaction assessment: Theoretical and conceptual concerns;Avaliação de satisfação de usuários: Considerações teórico-conceituais

Cadernos de Saude Publica

Volumn 22, Issue 6, 2006, Pages 1267-1276

  Esperidião, Monique Azevedo ^a   Bomfim Trad, Leny Alves ^a  

^a FEDERAL UNIVERSITY OF BAHIA   (Brazil)

Author keywords

Consumer Satisfaction; Quality; Services Evaluation

Indexed keywords

ATTITUDE; CLINICAL TRIAL; HEALTH CARE QUALITY; HUMAN; META ANALYSIS; PATIENT SATISFACTION; PUBLIC HEALTH; REVIEW;

ATTITUDE; HUMANS; PATIENT SATISFACTION; PUBLIC HEALTH; QUALITY ASSURANCE, HEALTH CARE; QUALITY INDICATORS, HEALTH CARE;

EID: 33744911610     PISSN: 0102311X     EISSN: 16784464     Source Type: Journal    
DOI: 10.1590/S0102-311X2006000600016     Document Type: Review

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