Work stress and patient safety: Observer-rated work stressors as predictors of characteristics of safety-related events reported by young nurses

Ergonomics

Volumn 49, Issue 5-6, 2006, Pages 457-469

  Elfering, Achim ^a   Semmer, N K ^a   Grebner, S ^a  

^a UNIVERSITY OF BERN   (Switzerland)

Author keywords

Job control; Job stressors; Nurses; Safety; Stress; Stressful events

Indexed keywords

ACCIDENT PREVENTION; HOSPITALS; PATIENT MONITORING; PATIENT TREATMENT; PERSONNEL; PROBABILITY; REGRESSION ANALYSIS;

CONCENTRATION DEMAND; JOB CONTROL; NURSE; OBSERVER-RATED WORK STRESSOR; SAFETY-RELATED EVENT; TIME PRESSURE; WORK STRESS;

ERGONOMICS;

ARTICLE; CONTROLLED STUDY; HEALTH CARE DELIVERY; HOSPITAL CARE; HUMAN; JOB PERFORMANCE; JOB STRESS; MEDICAL DOCUMENTATION; MEDICATION ERROR; MENTAL CONCENTRATION; NURSE ATTITUDE; OBSERVATION; PATIENT SAFETY; PREDICTION; PROBABILITY; QUALITY CONTROL; RATING SCALE; REGRESSION ANALYSIS; RISK FACTOR; SELF EVALUATION; SELF REPORT; SWITZERLAND; TIME MANAGEMENT; VIOLENCE;

HUMAN ENGINEERING; HUMANS; MEDICAL ERRORS; NURSING STAFF, HOSPITAL; OCCUPATIONAL HEALTH; QUESTIONNAIRES; RISK ASSESSMENT; SAFETY MANAGEMENT; SELF ASSESSMENT (PSYCHOLOGY); STRESS, PSYCHOLOGICAL; SWITZERLAND; WORKLOAD; WORKPLACE;

EID: 33744829548     PISSN: 00140139     EISSN: 13665847     Source Type: Journal    
DOI: 10.1080/00140130600568451     Document Type: Article

References (33)

1. Aiken L. and Clarke, S. and Sloane, D. and Sochalski, J. and Silber, J. (2002) Hospital nurse staffing and patient mortality, nurse burnout, and job dissatisfaction Journal of the American Medical Association, 288, pp. 1987-1993.
2. Barling, J. and Zacharatos, A.(1999) High performance safety systems: ten management practices for creating safe organizations. In Managing Safety at Work: Beyond Blaming the Individual. (Chairs)Symposium conducted at the Academy of Management Conference, 9-11 August 1999, ChicagoIL. (Academy of Management) Available online at: http://aom.pace.edu/aom/htmlprogram/program.pdf
3. Baumeister, R. and Faber, J. and Wallace, H.(1999) Coping and ego depletion. In Coping: The Psychology of What Works. (pp. 50-69). New York NY: Oxford University Press.
4. Benner, P. and Tanner, C. and Chesla, C.(1996) Expertise in Nursing Practice: Caring, Clinical Judgment, and Ethics. New York: Springer.
5. Castillo, D.(1999) Occupational safety and health in young people. In Young Workers: Varieties of Experience. (pp. 159-200). Washington DC: APA.
6. Cohen, J. (1960) A coefficient of agreement for nominal scales Educational and Psychological Measurement, 20, pp. 37-46.
7. Davidoff, F. (2002) Shame: The elephant in the room British Medical Journal, 324, pp. 623-624.
8. Ebright, P. and Urden, L. and Patterson, E. and Chalko, B. (2004) Themes surrounding novice nurse near-miss and adverse-event situations Journal of Nursing Administration, 34, pp. 531-538.
9. Elfering, A. and Grebner, S. and Semmer, N. and Gerber, H. (2002) Time control, catecholamines, and back pain among young nurses Scandinavian Journal of Work, Environment and Health, 28, pp. 386-393.
10. Elfering, A. and Grebner, S. and Semmer, N. and Kaiser-Freiburghaus, D. and Lauper-Del Ponte, S. and Witschi, I. (2005) Chronic job stressors and job control: Effects on event-related coping success and well-being Journal of Occupational and Organizational Psychology, 78, pp. 237-252.
11. Firth-Cozens, J. (2002) Anxiety as a barrier to risk management Quality and Safety in Health Care, 11, pp. 115.
12. Frone, M. (1998) Predictors of work injuries among employed adolescents Journal of Applied Psychology, 83, pp. 565-576.
13. Furney, S.(1986) Stress Influences on Accident Incidence. Human Stress: Current Selected Research. New York: AMS Press.
14. Grebner, S. and Elfering, A. and Semmer, N. and Kaiser-Probst, C. and Schlapbach, M. (2004) Stressful situations at work and in private life among young workers: An event sampling approach Social Indicators Research, 67, pp. 11-49.
15. Hockey, G. (1997) Compensatory control in the regulation of human performance under stress and high workload: A cognitive-energetical framework Biological Psychology, 45, pp. 73-93.
16. Hox, J.(2002) Multilevel Analysis. Mahwah NJ: Lawrence Erlbaum.
17. Jones, J. and Barge, B. and Steffy, B. and Fay, L. and Kunz, L. and Wuebker, L. (1988) Stress and medical malpractice: Organizational risk assessment and intervention Journal of Applied Psychology, 73, pp. 727-735.
18. Kälin, W. and Semmer, N. and Elfering, A. and Dauwalder, J. and Tschan, F. and Heunert, S. and Crettaz von Roten, F. (2000) Work characteristics and well-being of Swiss apprentices entering the labor market Swiss Journal of Psychology, 59, pp. 272-290.
19. Kompier, M.(2005) Dealing with workplace stress. In Handbook of Stress Medicine and Health2nd ed. (pp. 349-374). Boca Raton: CRC.
20. Kristensen, T. (1995) The Demand-Control-Support Model: Methodological challenges for future research Stress Medicine, 11, pp. 17-26.
21. Matthews, G. and Davies, D. and Westerman, S. and Stammers, R.(2000) Human Performance: Cognition, Stress and Individual Differences. Hove: Psychology Press.
22. Nezlek, J. (2001) Multilevel random coefficient analyses of event and interval contingent data in social and personality psychology research Personality and Social Psychology Bulletin, 27, pp. 771-785.
23. Parker, S. and Axtell, C. and Turner, N. (2001) Designing a safer workplace: Importance of job autonomy, communication quality, and supportive supervisors Journal of Occupational Health Psychology, 6, pp. 211-228.
24. Patterson, E. and Rogers, M. and Chapman, R. and Render, M. (2006) Compliance with intended use of bar code medication administration in acute and long-term care: An observational study Human Factors. in press
25. Perrez, M. and Reicherts, M.(1996) A computer-assisted self-monitoring procedure for assessing stress-related behaviour under real life conditions. In Ambulatory Assessment: Computer-Assisted Psychological and Psychophysiological Methods in Monitoring and Field Studies. (pp. 51-67). Kirkland WA: Hogrefe & Huber.
26. Rasbash, J. and Browne, W. and Goldstein, H. and Yang, M. and Plewis, I. and Healy, M. and Woodhouse, G. and Draper, D. and Langford, I. and Lewis, T.(2000) A User's Guide to MLwiN. London: Multilevel Models Project, Institute of Education, University of London.
27. Rick, J. and Briner, R. and Daniels, K. and Perryman, S. and Guppy, A.(2001) A critical review of psychosocial hazard measures. Heath and Safety Executive contract research report 356/2001. In. Available online at: http://www.hse.gov.uk/research/crr01356.pdf
28. Schönpflug, W. and Battmann, W.(1988) The costs and benefits of coping. In Handbook of Life Stress, Cognition and Health. (pp. 699-713). New York NY: Wiley.
29. Semmer, N. and Grebner, S. and Elfering, A.(2004) Beyond self-report: Using observational, physiological, and event-based measures in research on occupational stress. In Emotional and Physiological Processes and Positive Intervention Strategies. Research in Occupational Stress and Well-being. (pp. 205-263). Amsterdam: JAI.
30. Semmer, N. and McGrath, J. and Beehr, T.(2005a) Conceptual issues in research on stress and health. In Handbook of Stress and Health2nd ed. (pp.1-43).New York: CRC Press.
31. Semmer, N. and Tschan, F. and Elfering, A. and KKälin, W. and Grebner, S.(2005b) Young adults entering the workforce in Switzerland: Working conditions and well-being. In Contemporary Switzerland: Revisiting the Special Case. (pp. 163-189). Houndmills: Palgrave Macmillan.
32. Semmer, N. and Zapf, D. and Dunckel, H.(1995) Assessing stress at work: A framework and an instrument. In Work and Health - Scientific Basis of Progress in the Working Environment. (pp. 105-113). Luxembourg: Office for Official Publications of the European Communities.
33. Zohar, D. (2000) A group-level model of safety climate: Testing the effect of group climate on microaccidents in manufacturing jobs Journal of Applied Psychology, 85, pp. 587-596.