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Volumn 3, Issue 3, 2006, Pages 225-240

Motivation to implement ERP in e-government: An analysis from success stories

Author keywords

E government; Enterprise Resource Planning (ERP); Enterprise systems; Motivations; Public sector

Indexed keywords


EID: 33744754794     PISSN: 17407494     EISSN: 17407508     Source Type: Journal    
DOI: 10.1504/EG.2006.009597     Document Type: Article
Times cited : (34)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.