메뉴 건너뛰기




Volumn 1, Issue 2, 2005, Pages 27-49

E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices

Author keywords

business process change; change management; current practices; document life management; e Gov project success failure; electronic record management; internal effectiveness and efficiency; organizational culture; organizational learning; senior executive support; stakeholder indentification; stakeholder management; workflow analysis

Indexed keywords


EID: 85001843472     PISSN: 15483886     EISSN: 15483894     Source Type: Journal    
DOI: 10.4018/jegr.2005040102     Document Type: Article
Times cited : (50)

References (57)
  • 1
    • 53349119251 scopus 로고
    • Using IT to reengineer business education: An exploratory investigation of collaborative telelearning
    • Alavi, M., Wheeler, B.C., & Valacich, J.S. (1995). Using IT to reengineer business education: An exploratory investigation of collaborative telelearning. MIS Quarterly, 19(3), 293–312.
    • (1995) MIS Quarterly , vol.19 , Issue.3 , pp. 293-312
    • Alavi, M.1    Wheeler, B.C.2    Valacich, J.S.3
  • 2
    • 35648933900 scopus 로고    scopus 로고
    • Records management toolkits from across the pond
    • Barata, K., & Cain, P. (2003). Records management toolkits from across the pond. Information Management Journal 37(4), 40–47.
    • (2003) Information Management Journal , vol.37 , Issue.4 , pp. 40-47
    • Barata, K.1    Cain, P.2
  • 6
    • 0000243890 scopus 로고    scopus 로고
    • Information technology development creativity: A case study of attempted radical change
    • Cooper, R.B. (2000). Information technology development creativity: A case study of attempted radical change. MIS Quarterly, 24(2), 245–276.
    • (2000) MIS Quarterly , vol.24 , Issue.2 , pp. 245-276
    • Cooper, R.B.1
  • 7
    • 0002481047 scopus 로고
    • The new industrial reengineering: Information technology and business process redesign
    • Summer
    • Davenport, T.H., & Short, J.E. (1990). The new industrial reengineering: Information technology and business process redesign. Sloan Management Review, 37(Summer), 11–27.
    • (1990) Sloan Management Review , vol.37 , pp. 11-27
    • Davenport, T.H.1    Short, J.E.2
  • 9
    • 21344492992 scopus 로고
    • Capturing the complexity in advanced technology use: Adaptive structuration theory
    • DeSanctis, G., & Poole, M.S. (1994). Capturing the complexity in advanced technology use: Adaptive structuration theory. Organization Science, 5(2), 121–147.
    • (1994) Organization Science , vol.5 , Issue.2 , pp. 121-147
    • DeSanctis, G.1    Poole, M.S.2
  • 10
    • 84986132055 scopus 로고    scopus 로고
    • Organizational redesign: The current state and projected trends
    • Douglas, C. (1999). Organizational redesign: The current state and projected trends. Management Decisions, 37(8), 621–627.
    • (1999) Management Decisions , vol.37 , Issue.8 , pp. 621-627
    • Douglas, C.1
  • 13
    • 12344294994 scopus 로고    scopus 로고
    • Integrated design and evaluation of business processes and information systems
    • Giaglis, G.M. (1999). Integrated design and evaluation of business processes and information systems. Communications of AIS, 2(1). 1–33.
    • (1999) Communications of AIS , vol.2 , Issue.1 , pp. 1-33
    • Giaglis, G.M.1
  • 14
    • 0001235786 scopus 로고    scopus 로고
    • The influence of information technology diffusion and business process change on perceived productivity: The IS executive's perspective
    • Grover, V., Teng, J., Segars, A.H., & Fiedler, K. (1998). The influence of information technology diffusion and business process change on perceived productivity: The IS executive's perspective. Information & Management, 34, 141–159.
    • (1998) Information & Management , vol.34 , pp. 141-159
    • Grover, V.1    Teng, J.2    Segars, A.H.3    Fiedler, K.4
  • 15
    • 0031131259 scopus 로고    scopus 로고
    • Process reengineering in the public sector: Learning some private sector lessons
    • Halaclmi, A., & Bovaird, T (1997). Process reengineering in the public sector: Learning some private sector lessons. Technovation, 77(5), 227–235.
    • (1997) Technovation , vol.77 , Issue.5 , pp. 227-235
    • Halaclmi, A.1    Bovaird, T.2
  • 18
    • 0001030804 scopus 로고    scopus 로고
    • Sustaining process improvement and innovation in the information service function: Lessons learned from Bose Corporation
    • Harkiiess, W.L., Kettinger, W.J., & Segars, A.H. (1996). Sustaining process improvement and innovation in the information service function: Lessons learned from Bose Corporation. MIS Quarterly, 20(3), 349–367.
    • (1996) MIS Quarterly , vol.20 , Issue.3 , pp. 349-367
    • Harkiiess, W.L.1    Kettinger, W.J.2    Segars, A.H.3
  • 19
    • 0032399048 scopus 로고    scopus 로고
    • Reengineering the Dutch flower auctions: A framework for analyzing exchange organizations
    • Kambil, A., & van Heck, E. (1998). Reengineering the Dutch flower auctions: A framework for analyzing exchange organizations. Information Systems Research, 9(1), 1–19.
    • (1998) Information Systems Research , vol.9 , Issue.1 , pp. 1-19
    • Kambil, A.1    van Heck, E.2
  • 20
    • 0001841217 scopus 로고    scopus 로고
    • Business process change: A study of methodologies, techniques and tools
    • March
    • Kettinger, W.J., Teng, J.T.C., & Guha, S. (1997, March). Business process change: A study of methodologies, techniques and tools. MIS Quarterly, 55–80.
    • (1997) MIS Quarterly , pp. 55-80
    • Kettinger, W.J.1    Teng, J.T.C.2    Guha, S.3
  • 22
    • 33749603093 scopus 로고    scopus 로고
    • Information integration or process integration? How to achieve interoperability in administration
    • Klischewski, R. (2004). Information integration or process integration? How to achieve interoperability in administration. Proceedings of the EGOV04 at DEXA, Zaragoza, Spain.
    • (2004) Proceedings of the EGOV04 at DEXA, Zaragoza, Spain
    • Klischewski, R.1
  • 23
    • 77954516553 scopus 로고
    • Knowledge of the firm, combinative capabilities, and the replication of technology
    • Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3(3), 383–397.
    • (1992) Organization Science , vol.3 , Issue.3 , pp. 383-397
    • Kogut, B.1    Zander, U.2
  • 24
    • 0011596524 scopus 로고
    • Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test
    • Kogut, B., & Zander, U. (1995). Knowledge and the speed of the transfer and imitation of organizational capabilities: An empirical test. Organization Science, 6(1), 76–92.
    • (1995) Organization Science , vol.6 , Issue.1 , pp. 76-92
    • Kogut, B.1    Zander, U.2
  • 25
    • 0035373510 scopus 로고    scopus 로고
    • Developing fully functional e-government: A four stage model
    • Layne, K., & Lee, J. (2001). Developing fully functional e-government: A four stage model. Government Information Quarterly, 18(2), 122–136.
    • (2001) Government Information Quarterly , vol.18 , Issue.2 , pp. 122-136
    • Layne, K.1    Lee, J.2
  • 26
    • 84870694328 scopus 로고    scopus 로고
    • Business process and legacy system reengineering: A pattern perspective
    • Article 24
    • Lloyd, A.D., Dewar, R., & Pooley, R. (1999). Business process and legacy system reengineering: A pattern perspective. Communications of AIS, 2(4), Article 24.
    • (1999) Communications of AIS , vol.2 , Issue.4
    • Lloyd, A.D.1    Dewar, R.2    Pooley, R.3
  • 27
    • 0001071156 scopus 로고
    • Information systems failures-A survey and classification of the empirical literature
    • Lyytinen, K., & Hirschheim, R. (1987). Information systems failures-A survey and classification of the empirical literature. Oxford Surveys in Information Technology, 4, 257–309.
    • (1987) Oxford Surveys in Information Technology , vol.4 , pp. 257-309
    • Lyytinen, K.1    Hirschheim, R.2
  • 28
    • 8744289840 scopus 로고    scopus 로고
    • The wicked relationship between organizations and information technology (industry trend and event)
    • Mallalieu, G., Harvey, C., & Hardy, C. (1999). The wicked relationship between organizations and information technology (industry trend and event). Journal of End User Computing, 11(4), 40–50.
    • (1999) Journal of End User Computing , vol.11 , Issue.4 , pp. 40-50
    • Mallalieu, G.1    Harvey, C.2    Hardy, C.3
  • 29
    • 0020765012 scopus 로고
    • Power, politics, and MIS implementation
    • Markus, M. L. (1983). Power, politics, and MIS implementation. Communications of the ACM, 26(6), 430–444.
    • (1983) Communications of the ACM , vol.26 , Issue.6 , pp. 430-444
    • Markus, M.L.1
  • 31
    • 0009676247 scopus 로고    scopus 로고
    • US government information: Selected current issues in public access vs. private competition
    • McMullen, S. (2000). US government information: Selected current issues in public access vs. private competition. Journal of Government Information, 27(5), 581–593.
    • (2000) Journal of Government Information , vol.27 , Issue.5 , pp. 581-593
    • McMullen, S.1
  • 32
    • 0000994906 scopus 로고
    • EIS: It can work in the public sector
    • Mohan, L., & Holstein, W.K. (1990). EIS: It can work in the public sector. MIS Quarterly, 14(4), 434–448.
    • (1990) MIS Quarterly , vol.14 , Issue.4 , pp. 434-448
    • Mohan, L.1    Holstein, W.K.2
  • 35
    • 0032639087 scopus 로고    scopus 로고
    • Business process reengineering: A review of recent literature
    • O'Neill, P., & Sohal, A.S. (1999). Business process reengineering: A review of recent literature. Technovation, 19, 571–581.
    • (1999) Technovation , vol.19 , pp. 571-581
    • O'Neill, P.1    Sohal, A.S.2
  • 36
    • 84934453961 scopus 로고
    • The duality of technology: Rethinking the concept of technology in organizations
    • Orlikowski, W. J. (1992). The duality of technology: Rethinking the concept of technology in organizations. Organization Science, 3(3), 398–427.
    • (1992) Organization Science , vol.3 , Issue.3 , pp. 398-427
    • Orlikowski, W.J.1
  • 38
    • 0035283456 scopus 로고    scopus 로고
    • Critical success factors revisited: Success and failure cases of information systems for senior executives
    • Poon, P., & Wagner, C. (2001). Critical success factors revisited: Success and failure cases of information systems for senior executives. Decision Support Systems, 30, 393–418.
    • (2001) Decision Support Systems , vol.30 , pp. 393-418
    • Poon, P.1    Wagner, C.2
  • 40
    • 0035546535 scopus 로고    scopus 로고
    • A survey of business process reengineering practice in Singapore
    • Ranganathan, C., & Dhaliwal, J.S. (2001). A survey of business process reengineering practice in Singapore. Information and Management, 39, 125–134.
    • (2001) Information and Management , vol.39 , pp. 125-134
    • Ranganathan, C.1    Dhaliwal, J.S.2
  • 41
    • 0036220910 scopus 로고    scopus 로고
    • E-gov: Introduction and overview
    • Relyea, H.C. (2002). E-gov: Introduction and overview. Government Information Quarterly, 19(1), 9–35.
    • (2002) Government Information Quarterly , vol.19 , Issue.1 , pp. 9-35
    • Relyea, H.C.1
  • 42
    • 0001948544 scopus 로고    scopus 로고
    • IT-enabled organizational transform: A case study of BPR faliure at TELECO
    • Sarker, S., & Lee, A.S. (1999). IT-enabled organizational transform: A case study of BPR faliure at TELECO. Journal of Strategic Information Systems, 8, 83–103.
    • (1999) Journal of Strategic Information Systems , vol.8 , pp. 83-103
    • Sarker, S.1    Lee, A.S.2
  • 45
    • 0010050496 scopus 로고
    • Cambridge, MA: Alfred P. Sloan School of Management, Massachusetts Institute of Technology.
    • Schein, E.H. (1988). Organizational culture. Cambridge, MA: Alfred P. Sloan School of Management, Massachusetts Institute of Technology.
    • (1988) Organizational culture
    • Schein, E.H.1
  • 50
    • 85001754696 scopus 로고    scopus 로고
    • Motives, strategic approach, objectives & focal areas in e-gov-induced change
    • Scholl, H.J. (2005). Motives, strategic approach, objectives & focal areas in e-gov-induced change. International Journal of Electronic Government Research, 1(1), 58–77.
    • (2005) International Journal of Electronic Government Research , vol.1 , Issue.1 , pp. 58-77
    • Scholl, H.J.1
  • 51
    • 85001845418 scopus 로고    scopus 로고
    • New York State Senate. Retrieved October 07, 2003: www.senate.state.ny.us/docs/sfc02d.pdf
    • Senate Budget Report: Section Four (2002). New York State Senate. Retrieved October 07, 2003: www.senate.state.ny.us/docs/sfc02d.pdf
    • (2002) Senate Budget Report: Section Four
  • 52
    • 0344594026 scopus 로고    scopus 로고
    • Making knowledge the basis of a dynamic theory of the firm
    • winter special issue
    • Spender, J.C. (1996). Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal, 17 (winter special issue), 45–62.
    • (1996) Strategic Management Journal , vol.17 , pp. 45-62
    • Spender, J.C.1
  • 55
    • 84900046953 scopus 로고    scopus 로고
    • Records management across Europe
    • Symon, J. (2002). Records management across Europe. AIM E-Doc Magazine, 16(4), 46–47.
    • (2002) AIM E-Doc Magazine , vol.16 , Issue.4 , pp. 46-47
    • Symon, J.1
  • 56
    • 84900054111 scopus 로고    scopus 로고
    • The new business necessity
    • Waldron, M. (2002). The new business necessity. AIM E-Doc Magazine, 16(2), 50–53.
    • (2002) AIM E-Doc Magazine , vol.16 , Issue.2 , pp. 50-53
    • Waldron, M.1
  • 57
    • 0032719124 scopus 로고    scopus 로고
    • The effects of reengineering: Fad or competitive factor?
    • Walston, S.L., & Bogue, R.J. (1999). The effects of reengineering: Fad or competitive factor? Journal of Healthcare Management, 44(6), 456–476.
    • (1999) Journal of Healthcare Management , vol.44 , Issue.6 , pp. 456-476
    • Walston, S.L.1    Bogue, R.J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.