The structure of commitment in consumer-retailer relationships: Conceptualization and measurement

International Journal of Service Industry Management

Volumn 15, Issue 3, 2004, Pages 230-249

  Sánchez, Manuel ^a   Iniesta, M Angeles ^a  

^a UNIVERSITY OF ALMERÍA   (Spain)

Author keywords

Banking; Customer relations; Mathematical modelling

Indexed keywords

EID: 3242677103     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230410540917     Document Type: Article

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