Parents' reactions to child day care organizations: The influence of perceptions of procedures and the role of organizations' trustworthiness

Social Justice Research

Volumn 15, Issue 1, 2002, Pages 53-62

  Van Den Bos, Kees ^a   Van Schie, Els C M ^b   Colenberg, Susanne E ^c  

^a UTRECHT UNIVERSITY   (Netherlands)

^b Ministry for Social Affairs and Employment   (Netherlands)

^c LEIDEN UNIVERSITY   (Netherlands)

Author keywords

Child day care; Procedural justice; Trust; Uncertainty

Indexed keywords

EID: 2942652365     PISSN: 08857466     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1016097715802     Document Type: Article

References (26)

1. Aiken, L. S., and West, S. G. (1991). Multiple Regression: Testing and Interpreting Interactions, Sage, Newbury Park, CA.
2. Biel, A., Eek, D., and Gärling, T. (1996). Provision of community social services: The role of distributive fairness for willingness to pay. In Liebrand, W. B. G., and Messick, D. M. (eds.), Frontiers in Social Dilemmas Research, Springer, Berlin.
3. Brockner, J., and Siegel, P. (1996). Understanding the interaction between procedural and distributive justice: The role of trust. In Kramer, R. M., and Tyler, T. R. (eds.), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 390-413.
4. Brockner, J., Siegel, P., Daly, J., Tyler, T. R., and Martin, C. (1997). When trust matters: The moderating effect of outcome favorability. Admin. Sci. Q. 42: 558-583.
5. Cropanzano, R., and Greenberg, J. (1997). Progress in organizational justice: Tunneling through the maze. In Cooper, C. L., and Robertson, I. T. (eds.), International review of industrial and organizational psychology, Wiley, New York, pp. 317-372.
6. Folger, R., and Cropanzano, R. (1998). Organizational Justice and Human Resource Management, Sage, Thousand Oaks, CA.
7. Folger, R., Rosenfield, D., Grove, J., and Corkran, L. (1979). Effects of "voice" and peer opinions on responses to inequity. J. Pers. Soc. Psychol. 37: 2253-2261.
8. Greenberg, J., and Lind, E. A. (2000). The pursuit of organizational justice: From conceptualization to implication to application. In Cooper, C. L., and Locke, E. A. (eds.), I/O Psychology: What we Know About Theory and Practice, Blackwell, Oxford, England, pp. 72-105.
9. Huo, Y. J., Smith, H. J., Tyler, T. R., and Lind, E. A. (1996). Superordinate identification, subgroup identification, and justice concerns: Is separatism the problem; is assimilation the answer? Psychol. Sci. 7: 40-45.
10. Judd, C. M., and Kenny, D. A. (1981). Estimating the Effects of Social Interventions, Cambridge University Press, Cambridge, NY.
11. Lind, E. A. (1995). Social Conflict and Social Justice: Lessons From the Social Psychology of Justice Judgments, Inaugural oration, Leiden University, Leiden, The Netherlands.
12. Lind, E. A. (2001). Fairness heuristic theory: Justice judgments as pivotal cognitions in organizational relations. In Greenberg, J., and Cropanzano, R. (eds.), Advances in Organizational Behavior, Stanford University Press, Stanford, CA. pp. 56-88.
13. Lind, E. A., and Tyler, T. R. (1988). The Social Psychology of Procedural Justice, Plenum, New York.
14. Lind, E. A., and Van den Bos, K. (2001). "When I Find Myself in Times of Trouble...": Organizational Fairness and Coping With Uncertainty at Work, Unpublished manuscript.
15. Messick, D. M., and Sentis, K. (1983). Fairness, preference, and fairness biases. In Messick, D. M., and Cook, K. S. (eds.), Equity Theory: Psychological and Sociological Perspectives, Praeger, New York, pp. 61-94.
16. Stevens, J. P. (1990). Intermediate Statistics: A Modern Approach, Erlbaum, Hillsdale, NJ.
17. Tyler, T. R., Boeckmann, R. J., Smith, H. J., and Huo, Y. J. (1997). Social Justice in a Diverse Society, Westview, Boulder, CO.
18. Tyler, T. R., and Lind, E. A. (1992). A relational model of authority in groups. In Zanna, M. (ed.), Advances in Experimental Social Psychology, Vol. 25, Academic Press, San Diego, pp. 115-191.
19. Van den Bos, K. (2001a). Uncertainty management: The influence of uncertainty salience on reactions to perceived procedural fairness. J. Pers. Soc. Psychol. 80: 931-941.
20. Van den Bos, K. (2001b). Fairness heuristic theory: Assessing the information to which people are reacting has a pivotal role in understanding organizational justice. In Gilliland, S. W., Steiner, D. D., and Skarlicki, D. P. (eds.), Theoretical and Cultural Perspectives on Organizational Justice, Information Age Publishing, Greenwich, CT, pp. 63-84.
21. Van den Bos, K., and Lind, E. A. (in press). Uncertainty management by means of fairness judgments. In Zanna, M. P. (ed.), Advances in Experimental Social Psychology, Vol. 34, Academic Press, San Diego, CA.
22. Van den Bos, K., Lind, E. A., Vermunt, R., and Wilke, H. A. M. (1997). How do I judge my outcome when I do not know the outcome of others?: The psychology of the fair process effect. J. Pers. Soc. Psychol. 72: 1034-1046.
23. Van den Bos, K., Lind, E. A., and Wilke, H. A. M. (2001). The psychology of procedural and distributive justice viewed from the perspective of fairness heuristic theory. In Cropanzano, R. (ed.), Justice in the Workplace, Vol. 2: From Theory to Practice, Erlbaum, Mahwah, NJ, pp. 49-66.
24. Van den Bos, K., Peters, S. L., Bobocel, D. R., and Ybema, J. F. (submitted). On Ethical Considerations and Egoism-Based Pleasure: Satisfaction with Advantageous Inequity Under Cognitively Busy Conditions.
25. Van den Bos, K., Wilke, H. A. M., and Lind, E. A. (1998). When do we need procedural fairness? The role of trust in authority. J. Pers. Soc. Psychol. 75: 1449-1458.
26. Zajonc, R. B. (1980). Feeling and thinking: Preferences need no inferences. Am. Psychol. 35: 151-175.