Development of a web-based mobile airline ticketing model with usability features

Industrial Management and Data Systems

Volumn 105, Issue 9, 2005, Pages 1261-1277

  Wei, June ^a   Ozok, Ant ^b  

^a UNIVERSITY OF WEST FLORIDA   (United States)

^b University of Marylandw Baltimore County   (United States)

Author keywords

Airlines; Customer satisfaction; Electronic commerce; Internet; Mobile communication systems

Indexed keywords

AIR TRANSPORTATION; CUSTOMER SATISFACTION; INTERNET; MOBILE TELECOMMUNICATION SYSTEMS; WORLD WIDE WEB;

MOBILE AIRLINE TICKETING MODEL; WEB-BASED FEATURES;

ELECTRONIC COMMERCE;

EID: 28644452217     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570510633293     Document Type: Article

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