Customer-induced uncertainty in predicting organizational design: Empirical evidence challenging the service versus manufacturing dichotomy

Journal of Business Research

Volumn 59, Issue 1, 2006, Pages 121-129

  Chowdhury, Sanjib ^a   Miles, Grant ^b  

^a EASTERN MICHIGAN UNIVERSITY   (United States)

^b UNIVERSITY OF NORTH TEXAS   (United States)

Author keywords

Customer induced uncertainty; Organization design; Service manufacturing dichotomy

Indexed keywords

EID: 28044463989     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2005.02.006     Document Type: Article

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