Purchasing process transformation: Restructuring for small purchases

International Journal of Operations and Production Management

Volumn 25, Issue 11, 2005, Pages 1042-1061

  Parikh, Mihir A ^a   Joshi, Kailash ^b  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

^b UNIVERSITY OF MISSOURI ST LOUIS   (United States)

Author keywords

Organizational change; Process management; Purchasing

Indexed keywords

EID: 27144454890     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570510626880     Document Type: Article

References (60)

1. Anonymous (1999a), "Companies cut costs with purchasing cards", TMA Journal, Vol. 19 No. 1, pp. 56-7.
2. Anonymous (1999b), "Purchasing card and other best practices not widely used", TMA Journal, Vol. 19 No. 1, p. 57.
3. Anonymous (2005), "Simplified purchasing", International Journal of Productivity and Performance Management, Vol. 54 No. 1, pp. 63-5.
4. Bamford, D.R. and Forrester, P.L. (2003), "Managing planned and emergent change within an operations management environment", International Journal of Operations & Production Management, Vol. 23 No. 5, pp. 546-64.
5. Banerjee, S. and Sriram, V. (1995), "The impact of electronic data interchange on purchasing: an empirical investigation", International Journal of Operations & Production Management, Vol. 15 No. 3, pp. 29-38.
6. Beer, M. and Nohria, N. (Eds) (2000), Breaking the Code of Change, Harvard Business School Press, Boston, MA.
7. Beer, M., Eisenstat, R.A. and Spector, B. (1990), "Why change programs do not produce change", Harvard Business Review, Vol. 68 No. 6, pp. 158-66.
8. Biazzo, S. (1998), "A critical examination of the business process re-engineering phenomenon", International Journal of Operations & Production Management, Vol. 18 Nos 9/10, pp. 1000-16.
9. Brunetto, T. and Yacko, T. (2000), "Utilities, internet: the importance of being well connected", Oil & Gas Journal (The New Energy Economy Supplement), pp. 72-8.
10. Buffa, E.S. and Sarin, R.K. (1987), Modern Production/Operations Management, Wiley, New York, NY.
11. Burnes, B. (2004a), Managing Change, 4th ed., FT/Prentice-Hall, London.
12. Burnes, B. (2004b), "Emergent change and planned change - competitors or allies?", International Journal of Operations & Production Management, Vol. 24 No. 9, pp. 886-902.
13. Carson, T.H. and Nazarewycz, M. (1998), "Ten tips for increasing purchasing card use", TMA Journal, Vol. 18 No. 4, pp. 52-4.
14. Clemons, E.K., Thatcher, M.E. and Row, M.C. (1995), "Identifying sources of reengineering failures: a study of the behavioral factors contributing to reengineering risks", Journal of Management Information Systems, Vol. 12 No. 2, pp. 9-36.
15. Croom, S. (2001), "Restructuring supply chains through information channel innovation", International Journal of Operations & Production Management, Vol. 21 No. 4, pp. 504-15.
16. Davis, F.D. (1986), A Technology Acceptance Model for Empirically Testing New End-user Information Systems: Theory and Results, Massachusetts Institute of Technology, Cambridge, MA.
17. Dent, E.B. and Goldberg, S.G. (1999), "Challenging resistance to change", Journal of Applied Behavioral Science, Vol. 35 No. 1, pp. 25-41.
18. Ellram, L.M. (1992), "The role of purchasing in cost saving analysis", International Journal of Purchasing and Materials Management, Vol. 28 No. 1, pp. 26-33.
19. Francis, M.A., Fitz, D. and Schafer, C. (1999), "Business process re-engineering lessens employee relocation hassles", TMA Journal, Vol. 19 No. 1, pp. 42-4.
20. Free, C., Briers, M., Chua, W.F. and Luckett, P. (1999), "Measuring the performance drivers of a pilot implementation of a purchasing card system", Australian Accounting Review, Vol. 9 No. 3.
21. Gamble, R. (2004), "P-cards travel different roads to the same efficiencies", Treasury & Risk Management, Vol. 14 No. 7, pp. 42-4.
22. Gibley, T. (1999), "A guide to purchasing card success: overcoming 8 key hurdles", TMA Journal, Vol. 19 No. 4, pp. 47-50.
23. Gonzalez-Benito, J. (2002), "Effects of the characteristics of the purchased products in JIT purchasing implementation", International Journal of Operations & Production Management, Vol. 22 No. 8, pp. 868-86.
24. Greenberg, J. and Cohen, R.L. (1982), Equity and Justice in Social Behavior, Academic Press, New York, NY.
25. Grover, V., Fiedler, K.D. and Teng, J.T.C. (1999), "The role of organizational and information technology antecedents in reengineering initiation behavior", Decision Sciences, Vol. 30 No. 3, pp. 749-81.
26. Hackett Group (2002), Book of Numbers, The Hackett Group, Atlanta, GA.
27. Hammer, M. and Champy, J. (1993), Reengineering the Corporation: A Manifesto for Business Revolution, HarperBusiness, New York, NY.
28. Horngren, C.T., Sundem, G.L. and Stratton, W.O. (1999), Introduction to Management Accounting, Prentice-Hall, Upper Saddle River, NJ.
29. Joshi, K. (1989), "The measurement of fairness or equity perceptions of management information systems users", MIS Quarterly, Vol. 13 No. 3, pp. 343-58.
30. Joshi, K. (1991), "A model of users' perspective on change: the case of information systems technology implementation", MIS Quarterly, Vol. 15 No. 2, pp. 229-42.
31. Kopp, S. (2001), "Reengineering your purchasing card program", Financial Executive, Vol. 17 No. 1, pp. 50-1.
32. Kotter, J.P. (1995), "Leading change: why transformation efforts fail", Harvard Business Review, Vol. 73 No. 2, pp. 59-67.
33. Kuykendall, L. (2001), "US seen saving $1.29B with purchasing card use", American Banker, Vol. 166, p. 12.
34. Laios, L.G. and Moschuris, S.J. (2001), "The influence of enterprise type on the purchasing decision process", International Journal of Operations & Production Management, Vol. 21 No. 3, pp. 351-72.
35. Lamming, R.C. (1993), Beyond Partnership: Strategies for Innovation and Lean Supply, Prentice-Hall, London.
36. Lee, E-K., Ha, S. and Kim, S-K. (2001), "Supplier selection and management system considering relationship in supply chain management", IEEE Transactions on Engineering Management, Vol. 48 No. 3, pp. 307-18.
37. McCabe, D.L. (1987), "Buying group structure: construction at the top", Journal of Marketing, Vol. 51 No. 4, pp. 89-98.
38. MacIntosh, R. (2003), "BPR: alive and well in the public sector", International Journal of Operations & Production Management, Vol. 23 No. 3, pp. 327-44.
39. Maull, R.S., Tranfield, D.R. and Maull, W. (2003), "Factors characterising the maturity of BPR programmes", International Journal of Operations & Production Management, Vol. 23 No. 6, pp. 596-624.
40. Miles, M.B. and Huberman, A.M. (1994), Qualitative Data Analysis: An Expanded Sourcebook, 2nd ed., Sage, Thousand Oaks, CA.
41. Monczka, R.M. and Carter, J.R. (1988), "Implementing electronic data interchange", International Journal of Purchasing and Materials Management, Vol. 24 No. 2, pp. 2-9.
42. Monczka, R.M., Petersen, K.J., Handfield, R.B. and Ragatz, G.L. (1998), "Success factors in strategic supplier alliances: the buying company perspective", Decision Sciences, Vol. 29 No. 3, pp. 553-77.
43. Nishiguchi, T. (1994), Strategic Industrial Sourcing: The Japanese Advantage, Oxford University Press, Oxford.
44. Palmer, R.J. (2000), "Survey shows how purchase cards can save time, money", Journal of Accountancy, Vol. 189 No. 5, pp. 18-19.
45. Palmer, R.J., Green, L.D. and Ventura, M.T. (1996), "Are corporate procurement cards for you?", Management Accounting, Vol. 78 No. 3, pp. 22-30.
46. Palmer, R.J., Gupta, M. and Davila, A. (2003), "Transforming the procure-to-pay process: how Fortune 500 corporations use purchasing cards", Management Accounting Quarterly, Vol. 4 No. 4, pp. 14-22.
47. Pfeffer, J. (1981), Power in Organizations, Pitman Publications, Marshfield, MA.
48. Purdy, L. and Safayeni, F. (2000), "Strategies for supplier evaluation: a framework for potential advantages and limitations", IEEE Transactions on Engineering Management, Vol. 47 No. 4, pp. 435-43.
49. Rogers, E.M. (1995), Diffusion of Innovations, 4th ed., Free Press, New York, NY.
50. Roy, S. (2003), "OK you are now an approved supplier - but you still do not get orders: understanding the case of the P-card", Industrial Marketing Management, Vol. 32 No. 7, pp. 605-13.
51. Senge, P.M. (1994), The Fifth Discipline: The Art and Practice of the Learning Organization, Currency Doubleday, New York, NY.
52. Senia, A. (2000), "Improve efficiencies", Utility Business (E-Commerce Supplement), Vol. 3 No. 10, pp. 14-16.
53. Spreitzer, G.M. and Quinn, R.E. (1996), "Empowering middle managers to be transformational leaders", Journal of Applied Behavioral Science, Vol. 32 No. 3, pp. 237-61.
54. St John, C.H. and Heriot, K.C. (1993), "Small suppliers and JIT purchasing", International Journal of Purchasing and Materials Management, Vol. 29 No. 1, pp. 11-16.
55. Sullivan, B. (1999), "Government purchase cards: putting the 'U' back into purchasing", Army Logistician, Vol. 31 No. 1, pp. 28-9.
56. Terziovski, M., Fitzpatrick, P. and O'Neill, P. (2003), "Successful predictors of business process reengineering (BPR) in financial services", International Journal of Production Economics, Vol. 84 No. 1, pp. 35-50.
57. Trent, R.J. and Monczka, R.M. (1998), "Purchasing and supply management trends and charges throughout the 1990s", International Journal of Purchasing and Materials Management, Vol. 34 No. 4, pp. 2-11.
58. Verdin, M. (1999), "TVA revamps procurement process", TMA Journal, Vol. 19 No. 1, pp. 39-40.
59. Walster, R., Walster, W. and Berschied, E. (1978), Equity: Theory and Research, Allyn and Bacon, New York, NY.
60. Yin, R.K. (1994), Case Study Research: Design and Methods, 2nd ed., 5, Sage, Thousand Oaks, CA.