메뉴 건너뛰기




Volumn 15, Issue 4, 2005, Pages 321-341

Business relationships in internet-based electronic markets: The role of goodwill trust and transaction costs

Author keywords

Electronic markets; Inter organizational relationships; Transaction cost economics; Trust

Indexed keywords


EID: 25644434292     PISSN: 13501917     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1365-2575.2005.00199.x     Document Type: Article
Times cited : (76)

References (48)
  • 1
    • 0242289268 scopus 로고    scopus 로고
    • What do we know about business-to-business interactions? - A synopsis of empirical research on buyer-seller interactions
    • Gemunden, H.G., Ritter, T. & Walter, A. (eds). Elsevier, Pergamon, UK
    • Backhaus, K. & Buschken, J. (1997) What do we know about business-to-business interactions? - a synopsis of empirical research on buyer-seller interactions. In: Relationships and Networks in International Markets, Gemunden, H.G., Ritter, T. & Walter, A. (eds), pp. 13-33. Elsevier, Pergamon, UK.
    • (1997) Relationships and Networks in International Markets , pp. 13-33
    • Backhaus, K.1    Buschken, J.2
  • 2
    • 53349142499 scopus 로고
    • A strategic analysis of electronic market-places
    • Bakos, Y. (1991) A strategic analysis of electronic market-places. MIS Quarterly, 15, 295-310.
    • (1991) MIS Quarterly , vol.15 , pp. 295-310
    • Bakos, Y.1
  • 3
    • 0032131072 scopus 로고    scopus 로고
    • The emerging role of electronic market-places on the internet
    • Bakos, Y. (1998) The emerging role of electronic market-places on the internet. Communications of the ACM, 41, 35-42.
    • (1998) Communications of the ACM , vol.41 , pp. 35-42
    • Bakos, Y.1
  • 7
    • 2942748603 scopus 로고    scopus 로고
    • Proprietary versus internet technologies and the adoption and impact of electronic marketplaces
    • Christiaanse, E., van Diepen, T. & Damsgaard, J. (2004) Proprietary versus internet technologies and the adoption and impact of electronic marketplaces. Journal of Strategic Information Systems, 13, 151-165.
    • (2004) Journal of Strategic Information Systems , vol.13 , pp. 151-165
    • Christiaanse, E.1    Van Diepen, T.2    Damsgaard, J.3
  • 8
    • 71549131677 scopus 로고
    • The impact of information technology on the organization of economic activity: The 'Move to the middle' hypothesis
    • Clemons, E.K., Reddi, S.P. & Row, M.C. (1993) The impact of information technology on the organization of economic activity: the 'Move to the middle' hypothesis. Journal of Management Information Systems, 10, 9-35.
    • (1993) Journal of Management Information Systems , vol.10 , pp. 9-35
    • Clemons, E.K.1    Reddi, S.P.2    Row, M.C.3
  • 10
    • 0040944321 scopus 로고    scopus 로고
    • Strategic supplier segmentation: The next 'Best Practice' in supply chain management
    • Dyer, J.H., Cho, D.S. & Chu, W. (1998) Strategic supplier segmentation: the next 'Best Practice' in supply chain management. California Management Review, 40, 57-77.
    • (1998) California Management Review , vol.40 , pp. 57-77
    • Dyer, J.H.1    Cho, D.S.2    Chu, W.3
  • 11
    • 0006339845 scopus 로고    scopus 로고
    • Industrial networks: A review
    • Ford, D. (ed.). The Dryden Press, London, UK
    • Easton, G. (1997) Industrial Networks: A review. In: Understanding Business Markets Ford, D. (ed.), pp. 102-128. The Dryden Press, London, UK.
    • (1997) Understanding Business Markets , pp. 102-128
    • Easton, G.1
  • 12
    • 0037245230 scopus 로고    scopus 로고
    • Trust, control and the role of interorganizational systems in electronic partnership
    • Gallivan, M.J. & Depledge, G. (2003) Trust, control and the role of interorganizational systems in electronic partnership. Information Systems Journal, 13, 159-190.
    • (2003) Information Systems Journal , vol.13 , pp. 159-190
    • Gallivan, M.J.1    Depledge, G.2
  • 16
    • 84976820121 scopus 로고
    • Inter-organization networks, Computer integration, and shifts in interdependence: The case of the semiconductor industry
    • Hart, P. & Estrin, D. (1991) Inter-organization networks, Computer integration, and shifts in interdependence: the case of the semiconductor industry. ACM Transactions on Information Systems, 9, 370-398.
    • (1991) ACM Transactions on Information Systems , vol.9 , pp. 370-398
    • Hart, P.1    Estrin, D.2
  • 17
    • 0032223734 scopus 로고    scopus 로고
    • Emerging electronic partnerships: Antecedents and dimensions of EDI use from the supplier's perspective
    • Hart, P.J. & Saunders, C.S. (1998) Emerging electronic partnerships: antecedents and dimensions of EDI use from the supplier's perspective. Journal of Management Information Systems, 14, 87-111.
    • (1998) Journal of Management Information Systems , vol.14 , pp. 87-111
    • Hart, P.J.1    Saunders, C.S.2
  • 20
    • 9744272494 scopus 로고    scopus 로고
    • Sustainable collaboration: Managing conflict and cooperation in interorganisational systems
    • Kumar, K. & van Dissel, H. (1996) Sustainable collaboration: managing conflict and cooperation in interorganisational systems MIS Quarterly, 20, 279-300.
    • (1996) MIS Quarterly , vol.20 , pp. 279-300
    • Kumar, K.1    Van Dissel, H.2
  • 21
    • 9744229248 scopus 로고    scopus 로고
    • The merchant of Prato-revisited: Toward a third rationality of information systems
    • Kumar, K., Dissel, H. & Bielli, P. (1998) The merchant of Prato-revisited: toward a third rationality of information systems. MIS Quarterly, 22, 199-227.
    • (1998) MIS Quarterly , vol.22 , pp. 199-227
    • Kumar, K.1    Dissel, H.2    Bielli, P.3
  • 23
    • 0347159130 scopus 로고    scopus 로고
    • How is information technology affecting business relationships? Results from a UK survey
    • Leek, S., Turnbull, P.W. & Naude, P. (2003) How is information technology affecting business relationships? Results from a UK survey. Industrial Marketing Management, 32, 119-126.
    • (2003) Industrial Marketing Management , vol.32 , pp. 119-126
    • Leek, S.1    Turnbull, P.W.2    Naude, P.3
  • 24
    • 0038678258 scopus 로고    scopus 로고
    • Trust production and privacy concerns on the Internet. A framework based on relationship marketing and social exchange theory
    • Luo, X. (2002) Trust production and privacy concerns on the Internet. A framework based on relationship marketing and social exchange theory. Industrial Marketing Management, 31, 111-118.
    • (2002) Industrial Marketing Management , vol.31 , pp. 111-118
    • Luo, X.1
  • 27
    • 0041703401 scopus 로고
    • The importance of relationship management in establishing successful interorganisational systems
    • Meier, J. (1995) The importance of relationship management in establishing successful interorganisational systems. Journal of Strategic Information Systems, 4, 135-148.
    • (1995) Journal of Strategic Information Systems , vol.4 , pp. 135-148
    • Meier, J.1
  • 29
    • 21344475322 scopus 로고
    • The commitment-trust theory of relationships marketing
    • Morgan, R.M. & Hunt, S.D. (1994) The commitment-trust theory of relationships marketing. Journal of Marketing, 58, 20-38.
    • (1994) Journal of Marketing , vol.58 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 30
    • 0000395003 scopus 로고    scopus 로고
    • Communication richness in electronic mail: Critical social theory and the contextuality of meaning
    • Ngwenyama, O.K. & Lee, A.S. (1997) Communication richness in electronic mail: critical social theory and the contextuality of meaning. MIS Quarterly, 21, 145-167.
    • (1997) MIS Quarterly , vol.21 , pp. 145-167
    • Ngwenyama, O.K.1    Lee, A.S.2
  • 31
    • 0039712771 scopus 로고    scopus 로고
    • Trust, opportunism and governance: A process and control model
    • Nooteboom, B. (1996) Trust, opportunism and governance: a process and control model. Organization Studies, 17, 985-1010.
    • (1996) Organization Studies , vol.17 , pp. 985-1010
    • Nooteboom, B.1
  • 32
    • 84867928512 scopus 로고    scopus 로고
    • Institution-based trust in interorganizational exchange relationships: The role of online B2B marketplaces on trust formation
    • Pavlou, P.A. (2002) Institution-based trust in interorganizational exchange relationships: the role of online B2B marketplaces on trust formation. Journal of Strategic Information Systems, 11, 215-243.
    • (2002) Journal of Strategic Information Systems , vol.11 , pp. 215-243
    • Pavlou, P.A.1
  • 33
    • 10644272511 scopus 로고    scopus 로고
    • Trust in inter-organizational exchanges: A case study in business to business electronic commerce
    • Ratnasingam, P. (2005) Trust in inter-organizational exchanges: a case study in business to business electronic commerce. Decision Support Systems, 39, 524-544.
    • (2005) Decision Support Systems , vol.39 , pp. 524-544
    • Ratnasingam, P.1
  • 35
    • 25644432510 scopus 로고    scopus 로고
    • Social shaping of technology: Frameworks, findings and implications for policy with glossary of social shaping concepts
    • Sorensen, K.H. & Williams, R. (eds). Edward Elgar, Chetlenham, UK
    • Russell, S. & Williams, R. (2002) Social shaping of technology: frameworks, findings and implications for policy with glossary of social shaping concepts. In: Shaping Technology, Guiding Policy, Sorensen, K.H. & Williams, R. (eds), pp. 37-132. Edward Elgar, Chetlenham, UK.
    • (2002) Shaping Technology, Guiding Policy , pp. 37-132
    • Russell, S.1    Williams, R.2
  • 37
    • 84989064901 scopus 로고
    • Structuring cooperative relationships between organisations
    • Smith Ring, P. & Van de Ven, A.M. (1992) Structuring cooperative relationships between organisations. Strategic Management Journal, 13, 483-498.
    • (1992) Strategic Management Journal , vol.13 , pp. 483-498
    • Smith Ring, P.1    Van De Ven, A.M.2
  • 38
    • 1542362278 scopus 로고
    • Developmental processes of cooperative interorganizational relationships
    • Smith Ring, P. & Van de Ven, A.H. (1994) Developmental processes of cooperative interorganizational relationships. Academy of Management Review, 19, 90-118.
    • (1994) Academy of Management Review , vol.19 , pp. 90-118
    • Smith Ring, P.1    Van De Ven, A.H.2
  • 39
    • 2342568408 scopus 로고    scopus 로고
    • An exploratory study to identify the critical factors affecting the decision to establish Internet-based interorganizational information systems
    • Soliman, K.S. & Janz, B.D. (2004) An exploratory study to identify the critical factors affecting the decision to establish Internet-based interorganizational information systems. Information and Management, 41, 696-706.
    • (2004) Information and Management , vol.41 , pp. 696-706
    • Soliman, K.S.1    Janz, B.D.2
  • 46
    • 85022739470 scopus 로고
    • Calculativeness, trust, and economic organisation
    • Williamson, O.E. (1993) Calculativeness, trust, and economic organisation. Journal of Law and Economics, 36, 453-486.
    • (1993) Journal of Law and Economics , vol.36 , pp. 453-486
    • Williamson, O.E.1
  • 48
    • 0032391619 scopus 로고    scopus 로고
    • Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance
    • Zaheer, A., McEvily, B. & Perrone, V. (1998) Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organization Science, 9, 141-159.
    • (1998) Organization Science , vol.9 , pp. 141-159
    • Zaheer, A.1    McEvily, B.2    Perrone, V.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.