A comparative analysis of quality management in US and international universities

Total Quality Management and Business Excellence

Volumn 15, Issue 4, 2004, Pages 423-438

  Grant, Delvin ^a   Mergen, Erhan ^b   Widrick, Stanley ^b  

^a DEPAUL UNIVERSITY   (United States)

^b ROCHESTER INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

Dimensions of quality; Quality of conformance; Quality of design; Quality of performance; TQM in higher education

Indexed keywords

EID: 2442707627     PISSN: 14783363     EISSN: None     Source Type: Journal    
DOI: 10.1080/1478336042000183613     Document Type: Article

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