Assessing the Use of Total Quality Management in the Business School Classroom

Journal of Education for Business

Volumn 71, Issue 6, 1996, Pages 339-343

  Bass, Kenneth E ^a   Dellana, Scott A ^a   Herbert, Frederic J ^a  

^a EAST CAROLINA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986084764     PISSN: 08832323     EISSN: 19403356     Source Type: Journal    
DOI: 10.1080/08832323.1996.10116809     Document Type: Article

References (19)

1. Bechtell, M. L., 1990. Teaching management for quality improvement. Journal for Quality and Participation, June: 92–96.
2. Benke, R. J., and Hermanson, R. H., 1992. TQM in the classroom. Management Accounting, October: 14–15.
3. Bosner, C. F., 1992. Total quality education?. Public Administrative Review, 52 (5): 504–512.
4. Carley, B. T., 1992. A new system of education: World-class and customer-focused. Ohio CPA Journal, June: 39–42.
5. Flori, R., Results from the use of TQM principles in undergraduate engineering mechanics classes. Paper presented at the Fourth Annual Total Quality Symposium. July. Kansas City, MO
6. Froiland, P., 1993. TQM invades business schools. Training, July: 52–56.
7. Fusco, A. A., 1994. Translating TQM into TQS. Quality Progress, May: 105–108.
8. Helms, S., and Key, C. H., 1994. Are students more than customers in the classroom?. Quality Progress, September: 97–99.
9. Hittman, J. A., 1993. TQM and CQI in postsecondary education. Quality Progress, October: 77–80.
10. Horine, J. E., Hailey, W. A., and Rubach, L., 1993. Shaping America's future. Quality Progress, October: 41–51.
11. Hubbard, D. L., 1994. Can higher education learn from factories?. Quality Progress, May: 93–97.
12. Marchese, T., 1993. TQM: A time for change. Change, May/June: 10–13.
13. Matthews, W. E., 1993. The missing element in higher education. Journal for Quality and Participation, January/February: 102–108.
14. McWilliams, G., 1991. A new lesson plan for college. Business Week/The Quality Imperative, October: 144–145.
15. Ord, J. K., 1993. Total quality management in the classroom: A personal odyssey. New Directions for Institutional Research, Summer: 37–39.
16. Rubach, L., and Stratton, B., 1994. Teaming up to improve U.S. education. Quality Progress, February: 65–68.
17. Seymour, D., 1993. The IBM-TQM partnership with colleges and universities: A report, Washington, DC: American Association for Higher Education.
18. Sokol, P. E., 1993. Improvements in introductory physics courses. New Directions for Institutional Research, Summer: 41–44.
19. Stern, B. L., and Tseng, D. P., 1993. U.S. business schools' reaction to the total quality management movement. Journal of Education for Business, 69 (1): 44–48.