메뉴 건너뛰기




Volumn 11, Issue 6, 2004, Pages 571-583

Benchmarking intangible assets: Enhancing teamwork performance using self-assessment

Author keywords

Benchmarking; Intangible assets; Self assessment; Team working

Indexed keywords


EID: 23744487788     PISSN: 14635771     EISSN: None     Source Type: Journal    
DOI: 10.1108/14635770410566483     Document Type: Review
Times cited : (17)

References (48)
  • 7
    • 84986076308 scopus 로고    scopus 로고
    • The effect of personality type on team performance
    • Bradley, J. and Hebert, F. (1997), "The effect of personality type on team performance", Journal of Management Development, Vol. 16 No. 5, pp. 337-53.
    • (1997) Journal of Management Development , vol.16 , Issue.5 , pp. 337-53
    • Bradley, J.1    Hebert, F.2
  • 9
    • 0041379472 scopus 로고    scopus 로고
    • Measuring teamwork culture: The use of a modified EFQM model
    • Castka, P., Bamber, C. and Sharp, J. (2003), "Measuring teamwork culture: the use of a modified EFQM model", Journal of Management Development, Vol. 22 No. 2, pp. 149-70.
    • (2003) Journal of Management Development , vol.22 , Issue.2 , pp. 149-70
    • Castka, P.1    Bamber, C.2    Sharp, J.3
  • 12
  • 13
    • 23744443813 scopus 로고    scopus 로고
    • From both sides now: The power of teamwork - Fact or fiction?
    • Church, A. (1998), "From both sides now: the power of teamwork - fact or fiction?", Team Performance Management, Vol. 4 No. 2, pp. 42-52.
    • (1998) Team Performance Management , vol.4 , Issue.2 , pp. 42-52
    • Church, A.1
  • 14
    • 0003964033 scopus 로고
    • Massachusetts Institute of Technology Press Cambridge, MA
    • Deming, W. (1986), Out of the Crisis, Massachusetts Institute of Technology Press, Cambridge, MA.
    • (1986) Out of the Crisis
    • Deming, W.1
  • 15
    • 0004003238 scopus 로고    scopus 로고
    • EFQM (2003a), "EFQM excellence model", available at: www.efqm.org/.
    • (2003) EFQM Excellence Model
  • 16
    • 23744461873 scopus 로고    scopus 로고
    • EFQM (2003b), "EFQM self-assessment", available at: www.benchnet.com/selfassess/efqm/index.htm.
    • (2003) EFQM Self-assessment
  • 17
    • 0002498996 scopus 로고    scopus 로고
    • Ernst & Young LLP New York, NY
    • Ernst & Young (1997), Measures that Matter, Ernst & Young LLP, New York, NY.
    • (1997) Measures That Matter
    • Ernst1    Young2
  • 18
    • 0004094120 scopus 로고
    • 2nd preliminary ed. MIT Press Cambridge, MA
    • Forrester, J. (1982), Principles of Systems, 2nd preliminary ed., MIT Press, Cambridge, MA.
    • (1982) Principles of Systems
    • Forrester, J.1
  • 19
    • 23744487338 scopus 로고    scopus 로고
    • Building an effective team
    • Higgs, M. (1996), "Building an effective team", Team Performance Management, Vol. 2 No. 4, pp. 33-9.
    • (1996) Team Performance Management , vol.2 , Issue.4 , pp. 33-9
    • Higgs, M.1
  • 23
    • 0002116401 scopus 로고    scopus 로고
    • High-performance teams: Lessons from the pygmies
    • Kets De Vries, M. (1999), "High-performance teams: lessons from the pygmies", Organizational Dynamics, Vol. 27 No. 3, pp. 66-77.
    • (1999) Organizational Dynamics , vol.27 , Issue.3 , pp. 66-77
    • Kets De Vries, M.1
  • 24
    • 0042993691 scopus 로고    scopus 로고
    • The faces model of high performing team development
    • Kur, E. (1996), "The faces model of high performing team development", Leadership & Organization Development Journal, Vol. 17 No. 1, pp. 32-41.
    • (1996) Leadership & Organization Development Journal , vol.17 , Issue.1 , pp. 32-41
    • Kur, E.1
  • 25
    • 0035644080 scopus 로고    scopus 로고
    • Tacit knowledge and knowledge management: The keys to sustainable competitive advantage
    • Lubit, R. (2001), "Tacit knowledge and knowledge management: the keys to sustainable competitive advantage", Organizational Dynamics, Vol. 29 No. 4, pp. 164-78.
    • (2001) Organizational Dynamics , vol.29 , Issue.4 , pp. 164-78
    • Lubit, R.1
  • 26
    • 0042492885 scopus 로고    scopus 로고
    • How the right measures help teams excel
    • Katzenbach, J. Harvard Business Review Books Cambridge, MA
    • Meyer, C. (1998), "How the right measures help teams excel", in Katzenbach, J. (Ed.), The Work of Teams, Harvard Business Review Books, Cambridge, MA, pp. 51-64.
    • (1998) The Work of Teams , pp. 51-64
    • Meyer, C.1
  • 31
    • 84986059641 scopus 로고    scopus 로고
    • The need for education and training in the use of the EFQM model for quality management in UK higher education institutions
    • Osseo-Asare, E. and Longbottom, D. (2002), "The need for education and training in the use of the EFQM model for quality management in UK higher education institutions", Quality Assurance in Education, Vol. 10 No. 1, pp. 26-36.
    • (2002) Quality Assurance in Education , vol.10 , Issue.1 , pp. 26-36
    • Osseo-Asare, E.1    Longbottom, D.2
  • 41
    • 84973743324 scopus 로고
    • Stages of small group development revisited
    • Tuckman, B. and Jensen, M. (1977), "Stages of small group development revisited", Group and Organisational Studies, Vol. 2 No. 4, pp. 419-27.
    • (1977) Group and Organisational Studies , vol.2 , Issue.4 , pp. 419-27
    • Tuckman, B.1    Jensen, M.2
  • 43
    • 84986097807 scopus 로고    scopus 로고
    • The relationship between organisational culture, organisational climate and managerial values
    • Wallace, J., Hunt, J. and Richards, C. (1999), "The relationship between organisational culture, organisational climate and managerial values", The International Journal of Public Sector Management, Vol. 12 No. 7, pp. 548-64.
    • (1999) The International Journal of Public Sector Management , vol.12 , Issue.7 , pp. 548-64
    • Wallace, J.1    Hunt, J.2    Richards, C.3
  • 44
    • 0242269857 scopus 로고    scopus 로고
    • The theory and practice of benchmarking: Then and now
    • Yasin, M. (2002), "The theory and practice of benchmarking: then and now", Benchmarking: An International Journal, Vol. 9 No. 3, pp. 217-43.
    • (2002) Benchmarking: An International Journal , vol.9 , Issue.3 , pp. 217-43
    • Yasin, M.1
  • 46
    • 0009126055 scopus 로고    scopus 로고
    • The transfer of best practices: How to build a culture of benchmarking and continual learning - Part 1
    • Zairi, M. and Whymark, J. (2000a), "The transfer of best practices: how to build a culture of benchmarking and continual learning - part 1", Benchmarking: An International Journal, Vol. 7 No. 1, pp. 62-78.
    • (2000) Benchmarking: An International Journal , vol.7 , Issue.1 , pp. 62-78
    • Zairi, M.1    Whymark, J.2
  • 47
    • 84993046563 scopus 로고    scopus 로고
    • The transfer of best practices: How to build a culture of benchmarking and continual learning - Part 2
    • Zairi, M. and Whymark, J. (2000b), "The transfer of best practices: how to build a culture of benchmarking and continual learning - part 2", Benchmarking: An International Journal, Vol. 7 No. 2, pp. 146-67.
    • (2000) Benchmarking: An International Journal , vol.7 , Issue.2 , pp. 146-67
    • Zairi, M.1    Whymark, J.2
  • 48
    • 0042993688 scopus 로고    scopus 로고
    • Team performance measurement: A process for creating team performance standards
    • Zigon, J. (1997), "Team performance measurement: a process for creating team performance standards", Compensation and Benefits Review, Vol. 29 No. 1, pp. 38-47.
    • (1997) Compensation and Benefits Review , vol.29 , Issue.1 , pp. 38-47
    • Zigon, J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.