Senior management relationships and trust: An exploratory study

Journal of Managerial Psychology

Volumn 19, Issue 6, 2004, Pages 571-587

  Atkinson, Sally ^a  

^a CRANFIELD UNIVERSITY   (United Kingdom)

Author keywords

Interpersonal relations; Senior management; Trust

Indexed keywords

EID: 23744477758     PISSN: 02683946     EISSN: None     Source Type: Journal    
DOI: 10.1108/02683940410551499     Document Type: Article

References (62)

1. Acitelli, L.K. (1992), "Gender differences in relationship awareness and marital satisfaction amongst young married couples", Personality and Social Psychology Bulletin, Vol. 18, pp. 102-10.
2. Adler, P. and Kwon, S.-W. (2002), "Social capital: Prospects for a new concept", Academy of Management Review, Vol. 27 No. 1, pp. 17-40.
3. Agnew, C., Van Lange, P., Rusbult, C. and Langston, C. (1998), "Cognitive interdependence: Commitment and the mental representation of close relationships", Journal of Personality and Social Psychology, Vol. 74 No. 4, pp. 939-54.
4. Alvarez, J-L. (2000), "Theories of managerial action and their impact on the conceptualization of executive careers", in Peiperl, M., Arthur, M., Goffee, R. and Morris, T. (Eds), Career Frontiers: New Conceptions of Working Lives, Oxford University Press, Oxford, pp. 42-63.
5. Atkinson, S. and Butcher, D. (2003), "Trust in managerial relationships: A review", Journal of Managerial Psychology, Vol. 18 No. 4, pp. 282-304.
6. Bachmann, R. (2001), "Trust, power and control in trans-organizational relations", Organization Studies, Vol. 22 No. 2, pp. 337-65.
7. Baumeister, R. and Newman, L. (1994), "How stories make sense of personal experiences: Motives that shape autobiographical narratives", Personality and Social Psychology Bulletin, Vol. 20, pp. 676-90.
8. Baumeister, R., Stillwell, A. and Wotman, S. (1990), "Victim and perpetrator accounts of interpersonal conflict: Autobiographical narratives about conflict", Journal of Personality and Social Psychology, Vol. 59, pp. 994-1005.
9. Bersheid, E. (1994), "Interpersonal relationships", Annual Review of Psychology, Vol. 45, pp. 79-129.
10. Bolino, M., Turnley, W. and Bloodgood, J. (2002), "Citizenship behavior and the creation of social capital in organizations", Academy of Management Review, Vol. 27 No. 4, pp. 505-22.
11. Bowlby, J. (1982), Attachment and Loss, Vol. 1, Attachment, Basic Books, New York, NY.
12. Brass, D.J. (1984), "Being in the right place: A structural analysis of individual influence in an organization", Administrative Science Quarterly, Vol. 29, pp. 518-39.
13. Brockner, J., Siegel, P., Daly, J., Tyler, T. and Martin, C. (1997), "When trust matters: The moderating effect of outcome favorability", Adminstrative Science Quarterly, Vol. 42, pp. 558-83.
14. Buchanan, D. and Badham, R. (1999), Power, Politics and Organizational Change: Winning the Turf Game, Sage, London.
15. Butcher, D. and Atkinson, S. (2002), "Interpersonal relationships at the top", paper presented at the Academy of Management Conference, Denver.
16. Butcher, D. and Clarke, M. (2001), Smart Management: Using Politics in Organisations, Palgrave, New York, NY.
17. Campbell, W., Sedikides, C., Reeder, G. and Elliot, A. (2000), "Among friends? An examination of friendship and the self-serving bias", British Journal of Social Psychology, Vol. 39, pp. 229-39.
18. Carroll, G. and Teo, A. (1996), "On the social networks of managers", Academy of Management Journal, Vol. 39 No. 2, pp. 421-40.
19. Case, P. and Selvester, K. (2002), "Watch your back: Reflections on trust and mistrust in management education", Management Learning, Vol. 33 No. 2, pp. 231-47.
20. Child, J. (2001), "Trust - the fundamental bond in global collaboration", Organizational Dynamics, Vol. 29 No. 4, pp. 274-88.
21. Clark, M. (1984), "Implications of relationship type for understanding compatibility", in Ickes, W. (Ed.), Compatible and Incompatible Relationships, Springer, New York, NY.
22. Creed, W.E.D. and Miles, R.E. (1996), "Trust in organizations: A conceptual framework linking organizational forms, managerial philosophies, and the opportunity costs of controls", in Kramer, T. and Tyler, R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 16-38.
23. Daley, D. and Vasu, M. (1998), "Fostering organizational trust in North Carolina: The pivotal role of administrators and political leaders", Administration and Society, Vol. 30 No. 1, pp. 62-85.
24. Davis, J., Schoorman, D., Mayer, R. and Tan, H. (2000), "The trusted general manager and business unit performance: Empirical evidence of a competitive advantage", Strategic Management Journal, Vol. 21, pp. 563-76.
25. Dibben, M.R. (2000), Exploring Interpersonal Trust in the Entrepreneurial Venture, MacMillan Business, Basingstoke.
26. Feeney, J.A. and Noller, P. (1990), "Attachment style as a predictor of adult romantic relationships", Journal of Personal and Social Psychology, Vol. 58, pp. 281-91.
27. Fletcher, G. and Thomas, G. (1996), "Close relationship lay theories: Their structure and function", in Fletcher, G. and Fitness, J. (Eds), Knowledge Structures in Close Relationships: A Social Psychological Approach, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 3-24.
28. Florida, R., Cushing, R. and Gates, G. (2002), "When social capital stifles innovation", Harvard Business Review, p. 20.
29. Fritz, J. (1997), "Men's and women's organizational peer relationships: A comparison", The Journal of Business Communication, Vol. 34 No. 1, pp. 27-46.
30. Graen, G. and Scandura, T. (1987), "Toward a psychology of dyadic organizing", in Cummmings, L. and Staw, B. (Eds), Research in Organizational Behaviour, JAI Press, Greenwich, CT, Vol. 9, pp. 111-24.
31. Greenhalgh, L. (1995), "Competition in a collaborative context: toward a new paradigm", in Bies, R., Lewicki, R. and Sheppard, B. (Eds), Research on Negotiation in Organizations, JAI Press, Greenwich, CT, Vol. 5, pp. 251-70.
32. Gulati, R., Nohria, N. and Zaheer, A. (2000), "Strategic networks", Strategic Management Journal, Vol. 21, pp. 203-15.
33. Harrington, B. (2002), "The pervasive effects of network content", paper presented at the Academy of Management Annual Conference, Denver.
34. Harvey, J.H., Weber, A.L. and Orbuch, T.L. (1990), Interpersonal Accounts: A Social Psychological Perspective, Blackwell, Cambridge.
35. Holmberg, D. and Veroff, J. (1996), "Rewriting relationship memories: The effect of courtship and wedding scripts", in Fletcher, G. and Fitness, J. (Eds), Knowledge Structures in Close Relationships, Lawrence Erlbaum Associates, Mahwah, NJ, pp. 345-68.
36. Ibarra, H. (1993), "Personal networks of women and minorities in management: A conceptual framework", Administrative Science Quarterly, Vol. 18 No. 1, pp. 56-88.
37. Ibarra, H. (1995), "Race, opportunity, and diversity of social circles in managerial networks", Academy of Management Journal, Vol. 38 No. 3, pp. 673-703.
38. Kelley, H., Berscheid, E., Christensen, A., Harvey, J., Huston, T., Levinger, G., McClintock, E., Peplau, A. and Peterson, D. (1983), Close Relationships, Freeman, San Francisco, CA.
39. Kenny, D. (1996), "The design and analysis of social interaction research", Annual Review of Psychology, Vol. 49, pp. 59-86.
40. Kramer, R. (1995), "Power, paranoia and distrust in organizations: the distorted view from the top", in Bies, R., Lewicki, R. and Sheppard, B.H. (Eds), Research on Negotiation in Organizations, JAI Press, Greenwich, CT, Vol. 5, pp. 119-54.
41. Kramer, R. (1996), "Divergent realities and convergent disappointments in the hierarchic relation: Trust and the intuitive auditor at work", in Kramer, R. and Tyler, T. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 216-45.
42. Labianca, G., Brass, D. and Gray, B. (1998), "Social networks and perceptions of intergroup conflict; the role of negative relationships and third parties", Academy of Management Journal, Vol. 41 No. 1, pp. 55-68.
43. Lewicki, R., McAllister, D. and Bies, R. (1998), "Trust and distrust: New relationships and realities", Academy of Management Review, Vol. 23 No. 3, pp. 438-59.
44. Lincoln, J.R. and Miller, J. (1979), "Work and friendship ties in organizations: A comparative analysis of relational networks", Administrative Science Quarterly, Vol. 24, pp. 181-99.
45. MacMillan, K., Money, K. and Downing, S. (2000), "Successful business relationships", Journal of General Management, Vol. 26 No. 1, pp. 69-81.
46. McAllister, D. (1995), "Affect and cognition-based trust as foundation for interpersonal cooperation in organizations", Academy of Management Journal, Vol. 38 No. 1, pp. 24-59.
47. McGuire, M. (2002), "Managing networks: Propositions on what managers do and why they do it", Public Administration Review, Vol. 62 No. 5, pp. 599-609.
48. Molm, L., Takahashi, N. and Peterson, G. (2000), "Risk and trust in social exchange: An experimental test of a classical proposition", The American Journal of Sociology, Vol. 105 No. 5, pp. 1396-411.
49. Murray, S., Holmes, J. and Griffin, D. (1996), "The self-fulfilling nature of positive illusions in romantic relationships: love is not blind, but prescient", Journal of Personality and Social Psychology, Vol. 71 No. 6, pp. 1155-80.
50. Nahapiet, J. and Ghoshal, S. (1998), "Social capital, intellectual capital, and the organizational advantage", Academy of Management Review, Vol. 23 No. 2, pp. 242-60.
51. Ng, W. and De Cock, C. (2002), "Battle in the boardroom: A discursive perspective", Journal of Management Studies, Vol. 39 No. 1, pp. 23-49.
52. Nooteboom, B., Berger, H. and Noordehaven, N. (1997), "Effects of trust and governance on relational risk", Academy of Management Journal, Vol. 40 No. 2, pp. 308-38.
53. Pentland, B.T. (1999), "Building process theory with narrative: From description to explanation", Academy of Management Review, Vol. 24, pp. 711-24.
54. Perry-Smith, J.E. and Shalley, C.E. (2003), "The social side of creativity: A static and dynamic social network perspective", Academy of Management Review, Vol. 28 No. 1, pp. 89-107.
55. Sethi, R., Smith, D. and Park, C.W. (2002), "How to kill a team's creativity", Harvard Business Review, pp. 16-17.
56. Sillars, A. (1984), "Interpersonal perception in relationships", in Ickes, W. (Ed.), Compatible and Incompatible Relationships, Springer, New York, NY, pp. 86-99.
57. Tsai, W. and Ghoshal, S. (1998), "Social capital and value creation: the role of intrafirm networks", Academy of Management Journal, Vol. 41 No. 4, pp. 386-98.
58. Tyler, T. and Kramer, R. (1996), "Whither trust", in Kramer, R. and Tyler, T. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, Thousand Oaks, CA, pp. 1-15.
59. Westphal, J. (1999), "Collaboration in the boardroom: Behavioral and performance consequences of CEO-board social ties", Academy of Management Review, Vol. 42, pp. 7-24.
60. Yin, R.K. (1993), Applications of Case Study Research, Applied Social Research Methods Series, Vol. 34, Sage, Newbury Park, CA.
61. Yin, R.K. (1994), "Case study research - design and methods", 2nd ed., Applied Social Research Methods Series, Vol. 5, Sage, Newbury Park, CA.
62. Zak, A., Gold, J., Ryckman, R. and Lenney, E. (1998), "Assessments of trust in intimate relationships and the self-perception process", The Journal of Social Psychology, Vol. 138 No. 2, pp. 217-28.