Loyalty transfer from offline to online stores in the UK grocery industry

International Journal of Retail and Distribution Management

Volumn 33, Issue 6, 2005, Pages 444-460

  Rafiq, Mohammed ^a   Fulford, Heather ^a  

^a LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

Customer loyalty; Internet shopping; Stores and supermarkets; United Kingdom

Indexed keywords

EID: 20444474586     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550510600861     Document Type: Article

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