메뉴 건너뛰기




Volumn 19, Issue 2, 2005, Pages 9-23

Five steps to creating a global knowledge-sharing system: Siemens' ShareNet

Author keywords

[No Author keywords available]

Indexed keywords


EID: 20344395481     PISSN: 10795545     EISSN: None     Source Type: Journal    
DOI: 10.5465/AME.2005.16962590     Document Type: Article
Times cited : (96)

References (89)
  • 2
    • 20444465232 scopus 로고    scopus 로고
    • See Siemens Annual Report 2003. One of the largest private organizations in terms of number of employees.
    • Siemens Annual Report 2003
  • 6
    • 0001979296 scopus 로고
    • Towards a strategic theory of the firm
    • Teece, D. (Ed.). Cambridge: Ballinger
    • Rumelt, R. 1987. Towards a strategic theory of the firm. In Teece, D. (Ed.). The competitive challenge. Cambridge: Ballinger: 556-570;
    • (1987) The Competitive Challenge , pp. 556-570
    • Rumelt, R.1
  • 7
    • 84989133012 scopus 로고
    • A resource based view of the firm
    • Wernerfeit, B. 1984. A resource based view of the firm. Strategic Management Journal. 5(2): 171-180;
    • (1984) Strategic Management Journal. , vol.5 , Issue.2 , pp. 171-180
    • Wernerfeit, B.1
  • 8
    • 84896930624 scopus 로고
    • Firm resources and sustained competitive advantage
    • Barney, J. 1991. Firm resources and sustained competitive advantage. Journal of Management. 17(1): 99-120.
    • (1991) Journal of Management. , vol.17 , Issue.1 , pp. 99-120
    • Barney, J.1
  • 9
    • 0003106484 scopus 로고
    • The core competence of the corporation
    • See, for example, Prahalad, C. & Hamel, G. 1990. The core competence of the corporation. Harvard Business Review, 68(3): 79-91.
    • (1990) Harvard Business Review , vol.68 , Issue.3 , pp. 79-91
    • Prahalad, C.1    Hamel, G.2
  • 10
    • 0009993525 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka, I. 1994. A dynamic theory of organizational knowledge creation. Organization Science, 5(1): 14-37;
    • (1994) Organization Science , vol.5 , Issue.1 , pp. 14-37
    • Nonaka, I.1
  • 14
    • 20444466462 scopus 로고    scopus 로고
    • Nonaka, 1994; Nonaka & Takeuchi, 1995
    • Nonaka, 1994; Nonaka & Takeuchi, 1995.
  • 15
    • 0002844608 scopus 로고    scopus 로고
    • Knowledge flows within multinational companies
    • Gupta, A.K. & Govindarajan, V. 2000. Knowledge flows within multinational companies. Strategic Management Journal, 21(4): 473-496;
    • (2000) Strategic Management Journal , vol.21 , Issue.4 , pp. 473-496
    • Gupta, A.K.1    Govindarajan, V.2
  • 16
    • 84936166194 scopus 로고
    • Absorptive capacity: A new perspective on learning and innovation
    • on absorptive capacity in knowledge transfer see also Cohen, W.M. & Levinthal, D.A. 1990. Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35(1): 128-152.
    • (1990) Administrative Science Quarterly , vol.35 , Issue.1 , pp. 128-152
    • Cohen, W.M.1    Levinthal, D.A.2
  • 17
    • 9744248703 scopus 로고    scopus 로고
    • Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues
    • Alavi, M. & Leidner, D.E. 2001. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues, MIS Quarterly, 25(1): 107-136.
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 107-136
    • Alavi, M.1    Leidner, D.E.2
  • 18
    • 0032394113 scopus 로고    scopus 로고
    • If we knew what we know: Identification and transfer of internal best practices
    • O'Dell, C. & Grayson, C.J 1998. If we knew what we know: Identification and transfer of internal best practices. California Management Review, 40(3): 154-174.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 154-174
    • O'Dell, C.1    Grayson, C.J.2
  • 19
    • 0004281383 scopus 로고    scopus 로고
    • Boston: Harvard Business School Press and Holden, N. J. 2002
    • See, for example, Davenport, T. & Prusak, L. 1998. Working knowledge. Boston: Harvard Business School Press and Holden, N. J. 2002;
    • (1998) Working Knowledge
    • Davenport, T.1    Prusak, L.2
  • 21
    • 9744248703 scopus 로고    scopus 로고
    • Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues
    • Alavi, M. & Leidner, D.E. 2001. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues, MIS Quarterly, 25(1): 107-136;
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 107-136
    • Alavi, M.1    Leidner, D.E.2
  • 22
    • 0009993525 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka, I. 1994. A dynamic theory of organizational knowledge creation. Organization Science, 5(1): 14-37.
    • (1994) Organization Science , vol.5 , Issue.1 , pp. 14-37
    • Nonaka, I.1
  • 23
    • 0000097622 scopus 로고
    • Sticky information and the locus of problem-solving
    • Von Hippel, E. 1994. Sticky information and the locus of problem-solving. Management Science, 4(4): 429-439;
    • (1994) Management Science , vol.4 , Issue.4 , pp. 429-439
    • Von Hippel, E.1
  • 24
    • 0001311775 scopus 로고    scopus 로고
    • The process of knowledge transfer: A diachronic analysis of stickiness
    • see also Szulanski, G. 2000. The process of knowledge transfer: A diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes, 82(1): 9-27;
    • (2000) Organizational Behavior and Human Decision Processes , vol.82 , Issue.1 , pp. 9-27
    • Szulanski, G.1
  • 25
    • 0032335251 scopus 로고    scopus 로고
    • Knowledge management processes and international joint ventures
    • Inkpen, A.C. & Dinur, A. 1998. Knowledge management processes and international joint ventures. Organization Science, 9(4): 454-468.
    • (1998) Organization Science , vol.9 , Issue.4 , pp. 454-468
    • Inkpen, A.C.1    Dinur, A.2
  • 26
    • 0001311775 scopus 로고    scopus 로고
    • The process of knowledge transfer: A diachronic analysis of stickiness
    • Szulanski, G. 2000. The process of knowledge transfer: A diachronic analysis of stickiness. Organizational Behavior and Human Decision Processes, 82(1): 9-27.
    • (2000) Organizational Behavior and Human Decision Processes , vol.82 , Issue.1 , pp. 9-27
    • Szulanski, G.1
  • 27
    • 20444466049 scopus 로고    scopus 로고
    • Knowledge management
    • Venzin, M. 1998. Knowledge management. CEMS Business fleview, 2(3): 205-210
    • (1998) CEMS Business Fleview , vol.2 , Issue.3 , pp. 205-210
    • Venzin, M.1
  • 29
    • 0033241670 scopus 로고    scopus 로고
    • Transnational transfer of strategic organizational practices: A contextual perspective
    • see also Kostova, T. 1999. Transnational transfer of strategic organizational practices: A contextual perspective. Academy of Management Review, 24(2): 308-324.
    • (1999) Academy of Management Review , vol.24 , Issue.2 , pp. 308-324
    • Kostova, T.1
  • 31
    • 20444443106 scopus 로고    scopus 로고
    • Why cross-cultural knowledge transfer is a form of translation in more ways than you think
    • see also see also Holden, N. J. & Von Kortzfleisch, H. F. O. 2004. Why cross-cultural knowledge transfer is a form of translation in more ways than you think. Knowledge and Process Management, 11(2): 127-138.
    • (2004) Knowledge and Process Management , vol.11 , Issue.2 , pp. 127-138
    • Holden, N.J.1    Von Kortzfleisch, H.F.O.2
  • 32
    • 84986108430 scopus 로고    scopus 로고
    • The rise of knowledge towards attention management
    • See Davenport, T. & Voelpel, S. 2001. The rise of knowledge towards attention management. Journal of Knowledge Management, 5(3): 212-221;
    • (2001) Journal of Knowledge Management , vol.5 , Issue.3 , pp. 212-221
    • Davenport, T.1    Voelpel, S.2
  • 33
    • 33746582187 scopus 로고    scopus 로고
    • Sharing the wealth
    • 19 March New York: McGraw-Hill
    • Ewing, J. Sharing the wealth. Business Week E.Biz, 19 March 2001, New York: McGraw-Hill.
    • (2001) Business Week E.Biz
    • Ewing, J.1
  • 34
    • 0001073758 scopus 로고
    • Building theories from case study research
    • See Eisenhardt, K. 1989. Building theories from case study research. Academy of Management Review, 14(4): 532-550.
    • (1989) Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.1
  • 38
    • 84889404319 scopus 로고
    • The case study crisis: Some answers
    • See Yin, R. 1981. The case study crisis: Some answers, Administrative Science Quarterly, 26(1): 58-65;
    • (1981) Administrative Science Quarterly , vol.26 , Issue.1 , pp. 58-65
    • Yin, R.1
  • 40
    • 20444486912 scopus 로고    scopus 로고
    • Siemens' knowledge journey
    • Davenport, T. & Probst, G. (Eds.). Best practices. New York: Wiley
    • Davenport, T. & Probst, G. 2000. Siemens' knowledge journey. In Davenport, T. & Probst, G. (Eds.). Knowledge management case book. Best practices. New York: Wiley: 10-19.
    • (2000) Knowledge Management Case Book , pp. 10-19
    • Davenport, T.1    Probst, G.2
  • 41
    • 20444462354 scopus 로고    scopus 로고
    • Interview with Donald Tsusaki, Head of IT Knowledge Management Platforms, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002
    • Interview with Donald Tsusaki, Head of IT Knowledge Management Platforms, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002.
  • 42
    • 0041490885 scopus 로고    scopus 로고
    • What's your strategy for managing knowledge
    • Hansen, M.T., Nohria, N., & Tierney, T. 1999. What's your strategy for managing knowledge. Harvard Business Review, 77(2): 106-116;
    • (1999) Harvard Business Review , vol.77 , Issue.2 , pp. 106-116
    • Hansen, M.T.1    Nohria, N.2    Tierney, T.3
  • 43
    • 0034894493 scopus 로고    scopus 로고
    • General perspectives on knowledge management: Fostering a research agenda
    • Grover, V. & Davenport, T. 2001. General perspectives on knowledge management: Fostering a research agenda. Journal of Management Information Systems, 18(1): 5-21.
    • (2001) Journal of Management Information Systems , vol.18 , Issue.1 , pp. 5-21
    • Grover, V.1    Davenport, T.2
  • 44
    • 0002090480 scopus 로고    scopus 로고
    • Managing codified knowledge
    • Zack, M.H. 1999. Managing codified knowledge. Sloan Management Rieview, 40(4): 45-58;
    • (1999) Sloan Management Rieview , vol.40 , Issue.4 , pp. 45-58
    • Zack, M.H.1
  • 46
    • 0034899118 scopus 로고    scopus 로고
    • Toward a theory of knowledge reuse: Types of knowledge reuse situations and factors in reuse success
    • Markus, M.L. 2001. Toward a theory of knowledge reuse: Types of knowledge reuse situations and factors in reuse success. Journal of Management Information Systems, 18(1): 57-93.
    • (2001) Journal of Management Information Systems , vol.18 , Issue.1 , pp. 57-93
    • Markus, M.L.1
  • 47
    • 20444483656 scopus 로고    scopus 로고
    • Interview with Andreas Manuth, ShareNet manager, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002
    • Interview with Andreas Manuth, ShareNet manager, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002.
  • 48
    • 77749310688 scopus 로고    scopus 로고
    • Contextual constraints in knowledge management theory: The cultural embeddedness of Nonaka's knowledge-creating company
    • Glisby, M. & Holden, N. 2003. Contextual constraints in knowledge management theory: The cultural embeddedness of Nonaka's knowledge-creating company. Knowledge and Process Management, 10(1): 29-36.
    • (2003) Knowledge and Process Management , vol.10 , Issue.1 , pp. 29-36
    • Glisby, M.1    Holden, N.2
  • 52
    • 20444449262 scopus 로고    scopus 로고
    • Source: Siemens ICN
    • Source: Siemens ICN.
  • 53
    • 20444454592 scopus 로고    scopus 로고
    • Interview with Alfons Kuhn, Knowledge Management Consultant, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002
    • Interview with Alfons Kuhn, Knowledge Management Consultant, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002.
  • 54
    • 0012003447 scopus 로고    scopus 로고
    • The openness of knowledge management sharing within organizations: A comparative study of the United States and the People's Republic of China
    • Chow, C.W., Deng, J. F., & Ho, J. L. 2000. The openness of knowledge management sharing within organizations: A comparative study of the United States and the People's Republic of China. Journal of Management Accounting Research, 12: 65-96.
    • (2000) Journal of Management Accounting Research , vol.12 , pp. 65-96
    • Chow, C.W.1    Deng, J.F.2    Ho, J.L.3
  • 57
    • 0001937918 scopus 로고
    • Cultural dimensions of values: Toward an understanding of national differences
    • Kim, U, Triandis, H. Kagitcibasi, C., Choi, S., Yoon, G. (Eds.), Thousand Oaks, CA: Sage
    • Schwartz, S. 1994. Cultural dimensions of values: Toward an understanding of national differences, in Kim, U, Triandis, H. Kagitcibasi, C., Choi, S., Yoon, G. (Eds.): Individualism and collectivism: Theory, method, and application, Thousand Oaks, CA: Sage, 85-119.
    • (1994) Individualism and Collectivism: Theory, Method, and Application , pp. 85-119
    • Schwartz, S.1
  • 58
    • 20344386706 scopus 로고    scopus 로고
    • Managing knowledge sharing in China: The case of Siemens ShareNet
    • forthcoming
    • Voelpel, S. & Han, Z. 2005. Managing knowledge sharing in China: The case of Siemens ShareNet. Journal of Knowledge Management, 9, (forthcoming).
    • (2005) Journal of Knowledge Management , vol.9
    • Voelpel, S.1    Han, Z.2
  • 59
    • 20444464813 scopus 로고    scopus 로고
    • note
    • Although this empirical evidence allows interesting conclusions to be made regarding ShareNet, we suggest that further research with a larger sample and cross-case validity would be useful for generalization of the findings.
  • 60
    • 20444477103 scopus 로고    scopus 로고
    • Interview with Ni Tao, Head of ShareNet in China, interview conducted in Shanghai, China, on March 8, 2004
    • Interview with Ni Tao, Head of ShareNet in China, interview conducted in Shanghai, China, on March 8, 2004.
  • 61
    • 20344386706 scopus 로고    scopus 로고
    • Managing knowledge sharing in China: The case of Siemens ShareNet
    • forthcoming
    • See also Voelpel, S. & Han, Z. 2005. Managing knowledge sharing in China: The case of Siemens ShareNet. Journal of Knowledge Management, 9, (forthcoming).
    • (2005) Journal of Knowledge Management , vol.9
    • Voelpel, S.1    Han, Z.2
  • 62
    • 0001048872 scopus 로고
    • On the concept of face
    • Ho, D.Y. 1976. On the concept of face. American Journal of Sociology, 81(4): 867-884.
    • (1976) American Journal of Sociology , vol.81 , Issue.4 , pp. 867-884
    • Ho, D.Y.1
  • 63
    • 20444440694 scopus 로고    scopus 로고
    • Interview with Volker Gieseke, Head of Competence Management, Siemens ICN, interview conducted in Munich, Germany on March 15, 2001
    • Interview with Volker Gieseke, Head of Competence Management, Siemens ICN, interview conducted in Munich, Germany on March 15, 2001.
  • 64
    • 0001009629 scopus 로고    scopus 로고
    • Diagnosing cultural barriers to knowledge management
    • De Long, D.W. & Fahey, L. 2000. Diagnosing cultural barriers to knowledge management. Academy of Management Executive, 14(4): 113-127.
    • (2000) Academy of Management Executive , vol.14 , Issue.4 , pp. 113-127
    • De Long, D.W.1    Fahey, L.2
  • 65
    • 20444447091 scopus 로고    scopus 로고
    • Getting real about knowledge sharing: The premium-on-top bonus system
    • Davenport, T. & Probst, G. (Eds.). Best practices. New York: Wiley
    • Gibbert, M., Kugler, P. & Voelpel, S. 2000. Getting real about knowledge sharing: The Premium-on-Top bonus system. In Davenport, T. & Probst, G. (Eds.). Knowledge management case book. Best practices. New York: Wiley: 200-217.
    • (2000) Knowledge Management Case Book , pp. 200-217
    • Gibbert, M.1    Kugler, P.2    Voelpel, S.3
  • 66
    • 20444441926 scopus 로고    scopus 로고
    • Interview with Andreas Manuth, ShareNet manager, Siemens ICN, interview conducted in Munich, Germany on December 1, 2003
    • Interview with Andreas Manuth, ShareNet manager, Siemens ICN, interview conducted in Munich, Germany on December 1, 2003.
  • 67
    • 84986170723 scopus 로고    scopus 로고
    • Motivation and barriers to participation in knowledge-sharing communities of practice
    • Archdivili, A., Page, V., Wentling, T. 2003. Motivation and barriers to participation in knowledge-sharing communities of practice. Journal of Knowledge Management, 7(1): 64-77.
    • (2003) Journal of Knowledge Management , vol.7 , Issue.1 , pp. 64-77
    • Archdivili, A.1    Page, V.2    Wentling, T.3
  • 68
    • 20444445075 scopus 로고    scopus 로고
    • Interview with Donald Tsusaki, Head of IT Knowledge Management Platforms, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002
    • Interview with Donald Tsusaki, Head of IT Knowledge Management Platforms, Siemens ICN, interview conducted in Munich, Germany on June 27, 2002.
  • 69
    • 0002070419 scopus 로고
    • Causal ambiguity, barriers to imitation and sustainable competitive advantage
    • Reed, R. & DeFillippi, R.J. 1990. Causal ambiguity, barriers to imitation and sustainable competitive advantage. Academy of Management Review, 15(1): 88-102;
    • (1990) Academy of Management Review , vol.15 , Issue.1 , pp. 88-102
    • Reed, R.1    DeFillippi, R.J.2
  • 70
    • 0000597531 scopus 로고    scopus 로고
    • Ambiguity and the process of knowledge transfer in strategic alliances
    • Simonin, B.L. 1999. Ambiguity and the process of knowledge transfer in strategic alliances. Strategic Management Journal, 20(7): 595-623.
    • (1999) Strategic Management Journal , vol.20 , Issue.7 , pp. 595-623
    • Simonin, B.L.1
  • 71
    • 0000597531 scopus 로고    scopus 로고
    • Ambiguity and the process of knowledge transfer in strategic alliances
    • Simonin, B.L. 1999. Ambiguity and the process of knowledge transfer in strategic alliances. Strategic Management Journal. 20(7): 595-623.
    • (1999) Strategic Management Journal. , vol.20 , Issue.7 , pp. 595-623
    • Simonin, B.L.1
  • 72
    • 0032382944 scopus 로고    scopus 로고
    • Care in knowledge creation
    • Von Krogh, G. 1998. Care in knowledge creation. California Management Review, 40(3): 133-153;
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 133-153
    • Von Krogh, G.1
  • 73
    • 0033241670 scopus 로고    scopus 로고
    • Transnational transfer of strategic organizational practices: A contextual perspective
    • see also Kostova, T. 1999. Transnational transfer of strategic organizational practices: A contextual perspective. Academy of Management Review, 24(2): 308-324.
    • (1999) Academy of Management Review , vol.24 , Issue.2 , pp. 308-324
    • Kostova, T.1
  • 74
    • 20444445450 scopus 로고    scopus 로고
    • Siemens' financial year ends on 30 September
    • Siemens' financial year ends on 30 September.
  • 75
    • 20444493157 scopus 로고    scopus 로고
    • Source: Siemens ICN
    • Source: Siemens ICN.
  • 77
    • 0032388753 scopus 로고    scopus 로고
    • Capturing value from knowledge assets: The new economy, markets for know-how, and intangible assets
    • Teece, D.J. 1998. Capturing value from knowledge assets: The new economy, markets for know-how, and intangible assets. California Management Review, 40(3): 55-79.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 55-79
    • Teece, D.J.1
  • 78
    • 9744248703 scopus 로고    scopus 로고
    • Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues
    • Alavi, M. & Leidner, D.E. 2001. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues, MIS Quarterly, 25(1): 107-136.
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 107-136
    • Alavi, M.1    Leidner, D.E.2
  • 79
    • 20444456228 scopus 로고    scopus 로고
    • note
    • "Size" stands for the ShareNet participation level in terms of knowledge bids, urgent requests and discussion forum entries.
  • 81
    • 0033442487 scopus 로고    scopus 로고
    • Why information technology inspired but cannot deliver knowledge management
    • See, for example, McDermott, R. 1999. Why information technology inspired but cannot deliver knowledge management. California Management Review, 41(4): 103-117.
    • (1999) California Management Review , vol.41 , Issue.4 , pp. 103-117
    • McDermott, R.1
  • 82
    • 0036634699 scopus 로고    scopus 로고
    • Justin-time delivery comes to knowledge management
    • See, for example, Davenport, T.H. & Glasser, J. 2002. Justin-time delivery comes to knowledge management. Harvard Business Review, 80(7): 5-9.
    • (2002) Harvard Business Review , vol.80 , Issue.7 , pp. 5-9
    • Davenport, T.H.1    Glasser, J.2
  • 83
    • 9744248703 scopus 로고    scopus 로고
    • Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues
    • quote from p. 122
    • Alavi, M. & Leidner, D.E. 2001. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1): 107-136; quote from p. 122.
    • (2001) MIS Quarterly , vol.25 , Issue.1 , pp. 107-136
    • Alavi, M.1    Leidner, D.E.2
  • 84
    • 0000106361 scopus 로고    scopus 로고
    • Determinants of transnational new product development capability: Testing the influence of transferring and deploying tacit overseas knowledge
    • Subramaniam, M. & Venkatraman, N. 2001. Determinants of transnational new product development capability: Testing the influence of transferring and deploying tacit overseas knowledge. Strategic Management Journal, 22(4): 359-378.
    • (2001) Strategic Management Journal , vol.22 , Issue.4 , pp. 359-378
    • Subramaniam, M.1    Venkatraman, N.2
  • 87
    • 0036014155 scopus 로고    scopus 로고
    • Knowledge networks: Explaining effective knowledge sharing in multiunit companies
    • Hansen, M.T. 2002. Knowledge networks: Explaining effective knowledge sharing in multiunit companies. Organization Science, 13(3): 232-248;
    • (2002) Organization Science , vol.13 , Issue.3 , pp. 232-248
    • Hansen, M.T.1
  • 88
    • 0033241670 scopus 로고    scopus 로고
    • Transnational transfer of strategic organizational practices: A contextual perspective
    • see also Kostova, T. 1999. Transnational transfer of strategic organizational practices: A contextual perspective. Academy of Management Review, 24(2): 308-324.
    • (1999) Academy of Management Review , vol.24 , Issue.2 , pp. 308-324
    • Kostova, T.1
  • 89
    • 20444466461 scopus 로고    scopus 로고
    • Heinrich von Pierer, President and CEO of Siemens AG in a foreword to Davenport; Probst, 2000
    • Heinrich von Pierer, President and CEO of Siemens AG in a foreword to Davenport; Probst, 2000.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.