-
1
-
-
19944394289
-
Addressing issues of equity in rural health: 'Sharpening the saw'
-
AlJunid, S.M. Mohsein, N.A.A. University of Malaya Press Kuala Lumpur
-
AlJunid, S. (2002), "Addressing issues of equity in rural health: 'sharpening the saw'", in AlJunid, S.M. and Mohsein, N.A.A. (Eds), Health Economics Issues in Malaysia, University of Malaya Press, Kuala Lumpur, pp. 31-53.
-
(2002)
Health Economics Issues in Malaysia
, pp. 31-53
-
-
Aljunid, S.1
-
2
-
-
0005409651
-
The implementation of total quality management in hospitals: How good is the fit?
-
Arndt, M. and Bigelow, B. (1995), "The implementation of total quality management in hospitals: how good is the fit?", Health Care Management Review, Vol. 20 No. 4, pp. 7-14.
-
(1995)
Health Care Management Review
, vol.20
, Issue.4
, pp. 7-14
-
-
Arndt, M.1
Bigelow, B.2
-
3
-
-
0029366976
-
Total quality management: Field of dreams?
-
Bigelow, B. and Arndt, M. (1995), "Total quality management: field of dreams?", Health Care Management Review, Vol. 20 No. 4, pp. 15-25.
-
(1995)
Health Care Management Review
, vol.20
, Issue.4
, pp. 15-25
-
-
Bigelow, B.1
Arndt, M.2
-
4
-
-
0040834517
-
Identification of the critical factors of TQM
-
Black, S.A. and Porter, L.J. (1996), "Identification of the critical factors of TQM", Decision Sciences, Vol. 27 No. 1, pp. 1-21.
-
(1996)
Decision Sciences
, vol.27
, Issue.1
, pp. 1-21
-
-
Black, S.A.1
Porter, L.J.2
-
5
-
-
0030496651
-
Keys for successful implementation of total quality management in hospitals
-
Carman, J.M., Shortell, S.M., Foster, R.W., Hughes, E.F.X., Boerstler, H., O'Brien, J.L. and O'Connor, E. (1996), "Keys for successful implementation of total quality management in hospitals", Health Care Management Review, Vol. 21 No. 1, pp. 48-60.
-
(1996)
Health Care Management Review
, vol.21
, Issue.1
, pp. 48-60
-
-
Carman, J.M.1
Shortell, S.M.2
Foster, R.W.3
Hughes, E.F.X.4
Boerstler, H.5
O'Brien, J.L.6
O'Connor, E.7
-
6
-
-
0030699317
-
Continuous quality improvement: A survey of American and Canadian healthcare executives
-
Chan, Y.L. and Ho, K. (1997), "Continuous quality improvement: a survey of American and Canadian healthcare executives", Hospital & Health Services Administration, Vol. 42 No. 4, pp. 525-44.
-
(1997)
Hospital & Health Services Administration
, vol.42
, Issue.4
, pp. 525-44
-
-
Chan, Y.L.1
Ho, K.2
-
7
-
-
0034572913
-
Quality improvement in the healthcare industry: Some evidence from Singapore
-
Chow-Chua, C. and Goh, M. (2000), "Quality improvement in the healthcare industry: some evidence from Singapore", International Journal of Health Care Quality Assurance, Vol. 13 No. 5, pp. 223-9.
-
(2000)
International Journal of Health Care Quality Assurance
, vol.13
, Issue.5
, pp. 223-9
-
-
Chow-Chua, C.1
Goh, M.2
-
8
-
-
0013070113
-
Total quality management: A selective commentary on its human dimensions
-
Connor, P.E. (1997), "Total quality management: a selective commentary on its human dimensions", Public Administration Review, Vol. 57 No. 6, pp. 501-9.
-
(1997)
Public Administration Review
, vol.57
, Issue.6
, pp. 501-9
-
-
Connor, P.E.1
-
9
-
-
0023721998
-
The quality of care. How can it be assessed?
-
Donabedian, A. (1998), "The quality of care. How can it be assessed?", Journal of the American Medical Association, Vol. 260 No. 12, pp. 1743-8.
-
(1998)
Journal of the American Medical Association
, vol.260
, Issue.12
, pp. 1743-8
-
-
Donabedian, A.1
-
10
-
-
0003101207
-
Exploding the myth: Do all quality management practices contribute to superior quality performance?
-
Dow, D., Samson, D. and Ford, S. (1999), "Exploding the myth: do all quality management practices contribute to superior quality performance?", Production and Operations Management, Vol. 8 No. 1, pp. 1-27.
-
(1999)
Production and Operations Management
, vol.8
, Issue.1
, pp. 1-27
-
-
Dow, D.1
Samson, D.2
Ford, S.3
-
13
-
-
0028401194
-
A framework for quality management research and an associated measurement instrument
-
Flynn, B.B., Schroeder, R.G. and Sakakibara, S. (1994), "A framework for quality management research and an associated measurement instrument", Journal of Operations Management, Vol. 11, pp. 339-6.
-
(1994)
Journal of Operations Management
, vol.11
, pp. 339-6
-
-
Flynn, B.B.1
Schroeder, R.G.2
Sakakibara, S.3
-
15
-
-
0003506109
-
-
Prentice-Hall Englewood Cliffs, NJ
-
Hair, J.E. Jr, Anderson, R.E., Tatham, R.L. and Black, W.C. (1998), Multivariate Data Analysis, Prentice-Hall, Englewood Cliffs, NJ.
-
(1998)
Multivariate Data Analysis
-
-
Hair Jr., J.E.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.C.4
-
16
-
-
0026917930
-
Quality of health care and financial performance: Is there a link?
-
Harkey, J. and Vraciu, R. (1992), "Quality of health care and financial performance: is there a link?", Health Care Management Review, Vol. 17 No. 4, pp. 55-63.
-
(1992)
Health Care Management Review
, vol.17
, Issue.4
, pp. 55-63
-
-
Harkey, J.1
Vraciu, R.2
-
18
-
-
0033867940
-
Workforce cultural factors in TQM/CQI implementation in hospitals
-
Huq, Z. and Martin, T.N. (2000), "Workforce cultural factors in TQM/CQI implementation in hospitals", Health Care Management Review, Vol. 25 No. 3, pp. 80-93.
-
(2000)
Health Care Management Review
, vol.25
, Issue.3
, pp. 80-93
-
-
Huq, Z.1
Martin, T.N.2
-
20
-
-
19944372141
-
Four fold increase in foreign doctors
-
Lim, B. (2002), "Four fold increase in foreign doctors", New Straits Times, January 25, p. 3.
-
(2002)
New Straits Times
, vol.25
, pp. 3
-
-
Lim, B.1
-
21
-
-
18844436329
-
Total quality management for physicians: Translating the new paradigm
-
Al-Assaf, A.F. Schemele, J.A. St Lucie Press Boca Raton, FL
-
Merry, M.D. (1997), "Total quality management for physicians: translating the new paradigm", in Al-Assaf, A.F. and Schemele, J.A. (Eds), The Textbook of Total Quality in Health Care, St Lucie Press, Boca Raton, FL, pp. 51-9.
-
(1997)
The Textbook of Total Quality in Health Care
, pp. 51-9
-
-
Merry, M.D.1
-
22
-
-
0025787333
-
Creating a total quality health care environment
-
Milakovich, M.E. (1991), "Creating a total quality health care environment", Health Care Management Review, Vol. 16 No. 2, p. 10.
-
(1991)
Health Care Management Review
, vol.16
, Issue.2
, pp. 10
-
-
Milakovich, M.E.1
-
25
-
-
0344058317
-
Why do health care practitioners resist quality management?
-
Morrison, P.E. and Heineke, J. (1992), "Why do health care practitioners resist quality management?", Quality Progress, April, pp. 51-5.
-
(1992)
Quality Progress
, pp. 51-5
-
-
Morrison, P.E.1
Heineke, J.2
-
28
-
-
84989040364
-
Total quality management as competitive advantage: A review and empirical study
-
Powell, T.C. (1995), "Total quality management as competitive advantage: a review and empirical study", Strategic Management Journal, Vol. 16, pp. 15-37.
-
(1995)
Strategic Management Journal
, vol.16
, pp. 15-37
-
-
Powell, T.C.1
-
29
-
-
0027577924
-
What prevents TQM implementation in health care organizations?
-
Reeves, C.A. and Bednar, D.A. (1993), "What prevents TQM implementation in health care organizations?", Quality Progress, April, pp. 41-4.
-
(1993)
Quality Progress
, pp. 41-4
-
-
Reeves, C.A.1
Bednar, D.A.2
-
30
-
-
84962968942
-
An instrument for measuring the critical factors of quality management
-
Saraph, J.V., Benson, P.G. and Schroeder, R.G. (1989), "An instrument for measuring the critical factors of quality management", Decision Sciences, Vol. 20 No. 4, pp. 810-29.
-
(1989)
Decision Sciences
, vol.20
, Issue.4
, pp. 810-29
-
-
Saraph, J.V.1
Benson, P.G.2
Schroeder, R.G.3
-
32
-
-
0032238015
-
Total quality commitment and performance in Canadian health care organizations
-
Wagar, T.H. and Rondeau, K.V. (1998), "Total quality commitment and performance in Canadian health care organizations", International Journal of Health Care Quality Assurance, Vol. 11 No. 4, pp. i-vii.
-
(1998)
International Journal of Health Care Quality Assurance
, vol.11
, Issue.4
-
-
Wagar, T.H.1
Rondeau, K.V.2
-
34
-
-
19944365283
-
Health care financing in Malaysia: Future trends
-
AlJunid, S.M. Mohsein, N.A.A. University of Malaya Press Kuala Lumpur
-
Yon, R. (2002), "Health care financing in Malaysia: future trends", in AlJunid, S.M. and Mohsein, N.A.A. (Eds), Health Economic Issues in Malaysia, University of Malaya Press, Kuala Lumpur, pp. 87-112.
-
(2002)
Health Economic Issues in Malaysia
, pp. 87-112
-
-
Yon, R.1
-
35
-
-
1542629750
-
Obstacles to the application of total quality management in health care organizations
-
Zabada, C., Rivers, P.A. and Munchus, C. (1998), "Obstacles to the application of total quality management in health care organizations", Total Quality Management, Vol. 9 No. 1, pp. 57-66.
-
(1998)
Total Quality Management
, vol.9
, Issue.1
, pp. 57-66
-
-
Zabada, C.1
Rivers, P.A.2
Munchus, C.3
-
36
-
-
0030526439
-
Employee attitudes toward total quality management in an EPA regional office
-
Zeitz, G. (1996), "Employee attitudes toward total quality management in an EPA regional office", Administration and Society, Vol. 28 No. 1, pp. 120-43.
-
(1996)
Administration and Society
, vol.28
, Issue.1
, pp. 120-43
-
-
Zeitz, G.1
-
37
-
-
0031505905
-
Employee survey measuring total quality management practices and culture
-
Zeitz, G., Johannesson, R. and Ritchie, J.E. Jr (1997), "Employee survey measuring total quality management practices and culture", Group & Organization Management, Vol. 22 No. 4, pp. 414-44.
-
(1997)
Group & Organization Management
, vol.22
, Issue.4
, pp. 414-44
-
-
Zeitz, G.1
Johannesson, R.2
Ritchie Jr., J.E.3
|