메뉴 건너뛰기




Volumn 28, Issue 1, 1996, Pages 120-143

Employee attitudes toward total qualitymanagement in an EPA regional office

Author keywords

[No Author keywords available]

Indexed keywords


EID: 0030526439     PISSN: 00953997     EISSN: None     Source Type: Journal    
DOI: 10.1177/009539979602800105     Document Type: Article
Times cited : (14)

References (41)
  • 2
    • 21344490362 scopus 로고
    • A theory of quality management underlying the deming management method
    • Special issue
    • Anderson, J. C., Rungtusanatham, M., & Schroeder, R. G. (1994). A theory of quality management underlying the Deming management method [Special issue]. Academy of Management Review, 19, 472-509.
    • (1994) Academy of Management Review , vol.19 , pp. 472-509
    • Anderson, J.C.1    Rungtusanatham, M.2    Schroeder, R.G.3
  • 3
    • 0040654157 scopus 로고
    • When less is more
    • September 7
    • Benson, T. E. (1992, September 7). When less is more. Industry Week, 241 pp. 17.
    • (1992) Industry Week , vol.241 , pp. 17
    • Benson, T.E.1
  • 6
    • 0040654158 scopus 로고
    • What "doing" total quality management really means
    • September
    • Brown, M. G., & Svenson, R. (1990, September). What "doing" total quality management really means. Journal for Quality and Participation, 13, 32-38.
    • (1990) Journal for Quality and Participation , vol.13 , pp. 32-38
    • Brown, M.G.1    Svenson, R.2
  • 8
    • 0003964033 scopus 로고
    • Cambridge: Massachusetts Institute of Technology
    • Deming, W. E. (1986). Out of the crisis. Cambridge: Massachusetts Institute of Technology.
    • (1986) Out of the Crisis
    • Deming, W.E.1
  • 11
    • 84928438270 scopus 로고
    • State training needs assessments
    • Hubble, L., & Green, R. (1992). State training needs assessments. Public Manager, 21, 33-36.
    • (1992) Public Manager , vol.21 , pp. 33-36
    • Hubble, L.1    Green, R.2
  • 12
    • 0004254649 scopus 로고
    • Homewood, IL: Business One Irwin
    • Hunt, V. D. (1992). Quality in America. Homewood, IL: Business One Irwin.
    • (1992) Quality in America
    • Hunt, V.D.1
  • 13
    • 0004223177 scopus 로고
    • New York: Random House
    • Imai, M. (1986). Kaizen. New York: Random House.
    • (1986) Kaizen
    • Imai, M.1
  • 17
    • 0001266545 scopus 로고
    • On leadership: An alternative to the conventional wisdom
    • Meindl, J. (1990). On leadership: an alternative to the conventional wisdom. Research in Organizational Behavior, 12, 159-203.
    • (1990) Research in Organizational Behavior , vol.12 , pp. 159-203
    • Meindl, J.1
  • 18
    • 0039468743 scopus 로고
    • Total quality management for public sector productivity improvement
    • Milakovich, M. E. (1990). Total quality management for public sector productivity improvement. Public Productivity and Management Review, 14(1).
    • (1990) Public Productivity and Management Review , vol.14 , Issue.1
    • Milakovich, M.E.1
  • 19
    • 84937303856 scopus 로고
    • The "reinventing government" exercise: Misinterpreting the problem, misjudging the consequences
    • Moe, R. C. (1994). The "reinventing government" exercise: misinterpreting the problem, misjudging the consequences. Public Administration Review, 54, 111-122.
    • (1994) Public Administration Review , vol.54 , pp. 111-122
    • Moe, R.C.1
  • 25
    • 0004198197 scopus 로고
    • Glenview, IL: Scott, Foresman
    • Pindar, C. C. (1984). Work motivation. Glenview, IL: Scott, Foresman.
    • (1984) Work Motivation
    • Pindar, C.C.1
  • 26
    • 0003046383 scopus 로고
    • Total quality management in a small, high-technology company
    • Price, M. J., & Chen, E. E. (1993). Total quality management in a small, high-technology company. California Management Review, 35, 96-117.
    • (1993) California Management Review , vol.35 , pp. 96-117
    • Price, M.J.1    Chen, E.E.2
  • 27
    • 85033740942 scopus 로고
    • The quality imperative
    • Special issue, October 25
    • The quality imperative [Special issue]. (1991, October 25). Business Week.
    • (1991) Business Week
  • 28
    • 85033764443 scopus 로고
    • Rethinking public administration
    • P. Ingraham & B. Romzek (Eds.). San Francisco: Jossey-Bass
    • Rainey, H. G. (1994). Rethinking public administration. In P. Ingraham & B. Romzek (Eds.), New paradigms for government (pp. 115-140). San Francisco: Jossey-Bass.
    • (1994) New Paradigms for Government , pp. 115-140
    • Rainey, H.G.1
  • 29
    • 0040654159 scopus 로고
    • New York: Appleton-Century-Crofts
    • Ritzer, G. (1972). Man and his work. New York: Appleton-Century-Crofts.
    • (1972) Man and His Work
    • Ritzer, G.1
  • 30
    • 0006189685 scopus 로고
    • Issues of accountability in flexible personnel systems
    • P. Ingraham & B. Romzek (Eds.). San Francisco: Jossey-Bass
    • Romzek, B. S., & Dubnick, M. J. (1994). Issues of accountability in flexible personnel systems. In P. Ingraham & B. Romzek (Eds.), New paradigms for government (pp. 263-294). San Francisco: Jossey-Bass.
    • (1994) New Paradigms for Government , pp. 263-294
    • Romzek, B.S.1    Dubnick, M.J.2
  • 32
    • 0040654156 scopus 로고
    • Lessons learned from employees about quality improvement efforts
    • Salemme, T. (1991). Lessons learned from employees about quality improvement efforts. Tapping the Network Journal, 2(2), 2-6.
    • (1991) Tapping the Network Journal , vol.2 , Issue.2 , pp. 2-6
    • Salemme, T.1
  • 33
    • 0003419879 scopus 로고
    • Cary, NC: SAS Institute
    • SAS/STAT Software: CALIS and LOGISTIC Procedures. (1990). Technical Report P-200. Cary, NC: SAS Institute.
    • (1990) Technical Report P-200
  • 36
    • 0000834249 scopus 로고
    • Adapting total quality management (TQM) to government
    • Swiss, J. E. (1992). Adapting total quality management (TQM) to government. Public Administration Review, 52, 356-362.
    • (1992) Public Administration Review , vol.52 , pp. 356-362
    • Swiss, J.E.1
  • 39
    • 84887264098 scopus 로고
    • Evaluating TQM: The case for a theory driven approach
    • Wilson, L. A., & Durant, R. F. (1994). Evaluating TQM: The case for a theory driven approach. Public Administration Review, 54, 137-146.
    • (1994) Public Administration Review , vol.54 , pp. 137-146
    • Wilson, L.A.1    Durant, R.F.2
  • 41
    • 84973838351 scopus 로고
    • Age and work satisfaction in a government agency: A situational perspective
    • Zeitz, G. (1990). Age and work satisfaction in a government agency: A situational perspective. Human Relations, 43, 419-438.
    • (1990) Human Relations , vol.43 , pp. 419-438
    • Zeitz, G.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.