An initial assessment of the influence of it on TQM: A multiple case study

International Journal of Operations and Production Management

Volumn 23, Issue 4, 2003, Pages 348-374

  Dewhurst, Frank W ^a   Martínez Lorente, Angel Rafael ^b   Sánchez Rodríguez, Cristóbal ^c  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b TECHNICAL UNIVERSITY OF CARTAGENA   (Spain)

^c WILFRID LAURIER UNIVERSITY   (Canada)

Author keywords

Case studies; Information technology; Methodology; Spain; Total quality management

Indexed keywords

EID: 1842671256     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/01443570310467302     Document Type: Article

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