Use and impact of performance measurement results in R&D and NPD: An exploratory study

R and D Management

Volumn 34, Issue 2, 2004, Pages 191-219

  Godener, Armelle ^a   Söderquist, Klas Eric ^b  

^a GRENOBLE ECOLE DE MANAGEMENT   (France)

^b ATHENS UNIVERSITY OF ECONOMICS AND BUSINESS   (Greece)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1642634102     PISSN: 00336807     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1467-9310.2004.00333.x     Document Type: Review

References (59)

1. Avlonitis, G.J., Hart, S. and Tzokas, N.X. (2000) An analysis of product deletion scenarios. Journal of Product Innovation Management, 17, 1, 41-56.
2. Boag, D.A. and Rinholm, B.L. (1989) New product management practices of small high technology firms. Journal of Product Innovation Management, 6, 2, 109-122.
3. Boulding, W., Morgan, R. and Staelin, R. (1997) Pulling the plug to stop the new product drain. Journal of Marketing Research, 34, 1, 164-176.
4. Brown, M.G. and Svenson, R.A. (1988) Measuring R&D productivity. Research Technology Management, 31, 4, 11-15.
5. Brown, S. and Eisenhardt, K. (1997) The art of continuous change: linking complexity theory and time-paced evolution in relentlessly shifting organizations. Administrative Science Quarterly, 42, 1-35.
6. Busby, J.S. and Williamson, A. (2000) The appropriate use of performance measurement in non-production activity. International Journal of Operations and Production Management, 20, 3, 336-358.
7. Clark, K. and Fujimoto, T. (1991) Product Development Performance. Strategy, Organisation and Management in the World Auto Industry. Boston MA: Harvard Business School Press.
8. Cooper, R.G. (1990) Stage-gate systems: a new tool for managing new products. Business Horizons, May-June, 44-54.
9. Cordero, R. (1990) The measurement of innovation performance in the firm: an overview. Research Policy, 19, 2, 185-192.
10. Cusumano, M.A. and Nobeoka, K. (1998) Thinking beyond Lean, How Multi-project Management is Transforming Product Development at Toyota and Other Companies. New York: Free Press.
11. Dahan, E. and Srinivasan, V. (2000) The predictive power of Internet-based product concept testing using visual depiction and animation. Journal of Product Innovation Management, 17, 2, 99-109.
12. Dupuy, Y. (1999) Faire de la recherche en contrôle de gestion? In: Faire de la recherche en contrôle de gestion? Paris: Vuibert: Collection Fnege, 1-8.
13. Geisler, E. (1995) An integrated cost-performance model of research and development evaluation. Omega, 23, 3, 281-294.
14. Githens, G. (2000) Measuring NPD for results. PDMA Visions, 24, 2, 21-23.
15. Gomes, J., de Weerd-Nederhof, P., Pearson, A. and Pina e Cunha, M. (2001) Effects of NPD stages and product innovativeness on the relationship between functional integration and performance, Proceedings from the 8th International Product Development Management Conference: EIASM:Enschede, the Netherlands, 361-371.
16. Griffin, A. and Page, A.L. (1993) An interim report on measuring product development success and failure. Journal of Product Innovation Management, 10, 4, 291-308.
17. Hauser, J.R. and Zettelmeyer, F. (1997) Metrics to evaluate R, D and E. Research Technology Management, 40, 4, 32-38.
18. Hultink, E.J., Griffin, A., Hart, S. and Robben, H.S.J. (1997) Industrial new product launch strategies and product development performance. Journal of Product Innovation Management, 14, 243-257.
19. Hultink, E.J., Hart, S., Robben, H.S.J. and Griffin, A. (2000) Launch decisions and new product success: an empirical comparison of consumer and industrial products. Journal of Product Innovation Management, 17, 1, 5-23.
20. Iansiti, M. and West, J. (1997) Technology integration: turning great research into great products. Harvard Business Review, 75, 3, 69-79.
21. Kaplan, R.S. and Norton, D.P. (1992) The balanced scorecard - measures that drive performance. Harvard Business Review, January-February, 71-79.
22. Kerssens-Van Drongelen, I.C., de Weerd-Nederhof, P.C. and Fisscher, O.A.M. (1996) Describing the issues of knowledge management in R&D: towards a communication and analysis tool. R&D Management, 26, 3, 213-229.
23. Kerssens-van Drongelen, I.C. and Cook, A. (1997) Design principles for the development of measurement systems for research and development processes. R&D Management, 27, 4, 345-357.
24. Kerssens-van Drongelen, I.C. and Bilderbeek, J. (1999) R&D performance measurement: more than choosing a set of metrics. R&D Management, 29, 1, 35-46.
25. Kerssens-Van Drongelen, I.C. (1999) Systematic design of R&D performance measurement systems. Thesis, University of Twente, Enschede, the Netherlands.
26. Kerssens-Van Drongelen, I.C. and de Weerd-Nederhof, P.C. (1999) The use of performance measurement tools for balancing short- and long-term NPD performances. International Journal of Innovation Management, 3, 4, 397-426.
27. Kerssens-Van Drongelen, I.C., Nixon, B. and Pearson, A. (2000), 'Performance measurement of industrial R&D', International Journal of Management Reviews, 2, 2, 111-144.
28. Loch, C., Stein, L. and Terweisch, C. (1996) Measuring development performance in the electronics industry. Journal of Product Innovation Management, 13, 1, 3-20.
29. Loch, C.H. and Tapper, U.A.S. (2002), Implementing a strategy-driven performance measurement system for an applied research group. Journal of Product Innovation Management, 19, 3, 185-198.
30. Lynn, G. (1998) New product team learning. California Management Review, 40, 4, 74-93.
31. McGrath, M.E. and Romery, M.N. (1994) The R&D effectiveness index. Journal of Product Innovation Management, 11, 4, 213-220.
32. Menke, M.M. (1997) Managing R&D for competitive advantage. Research Technology Management, 40, 2, 40-42.
33. Meyer, M.H. and Roberts, E. (1988) Focusing product technology for corporate growth. Sloan Management Review, 29, 4, 7-16.
34. Meyer, M.H, Tertzakian, P. and Utterback, J.M. (1997) Metrics for managing research and development in the context of the product family. Management Science, 43, 1, 88-111.
35. Meyersdorf, D. and Dori, D. (1997) System modelling of the R&D domain through the object - process methodology: a practical tool to help R&D satisfy its customers' needs. R&D Management, 21, 4, 333-344.
36. Miles, M.B. and Huberman, A.M. (1994) Qualitative Data Analysis; an Expanded Sourcebook. Thousand Oaks CA: Sage.
37. Mooraj, S., Oyon, D. and Hostettler, D. (1999) The balanced scorecard: a necessary good or an unnecessary evil. European Management Journal, 17, 5, 481-491.
38. Moser, M.R. (1985) Measuring performance in R&D settings. Research Management, 28, 5, 31-33.
39. Pappas, R.A. and Remer, D.S. (1985) Measuring R&D productivity. Research Management, 28, 3, 15-22.
40. Porter, M. (1980) Competitive Strategy. New York: Free Press.
41. Rajagopalan, N. and Spretzer, G.M. (1997) Toward a theory of strategic change: a multi-lens perspective and integrative framework. Academy of Management Review, 22, 1, 48-79.
42. Ranftl, R.M. (1978) R&D Productivity. Culver City, CA: Hughes Aircraft Co. Second Edition.
43. Roberts, G.E. (1998) Perspectives on enduring and emerging issues in performance appraisal. Public Personnel Management, 44, 3, 301-320.
44. Robertson, D. and Ulrich, K. (1998) Planning for product platforms. Sloan Management Review, 39, 4, 19-31.
45. Schainblatt, Alfred H. (1982) How companies measure the productivity of engineers and scientists. Research Management, 25, 3, 10-18.
46. Schilling, M.A. and Hill, C.W. (1998) Managing the new product development process: strategic imperatives. Academy of Management Executive, 12, 3, 67-81.
47. Söderquist, K.E. and Godener, A. (2004) Performance measurement in R&D and new product development: setting the scene. International Journal of Product Development, Forthcoming.
48. Söderquist, K.E. and Nellore, R. (2000) Information systems in fast cycle development: identifying user needs in integrated automotive component development. R&D Management, 30, 3, 199-211.
49. Souder, W.E. (1988) Selecting R&D projects for profit maximization. The Project Management Handbook. New York: Van Nostrand Reinhold, pp. 139-177.
50. Staw, B.W. (1976) Knee-deep in the big muddy: a study of escalating commitment to chosen course of action. Organizational Behavior and Human Performance, 16.
51. Strauss, A. and Corbin, J. (1990) Basics of Qualitative Research, Grounded Theory Procedures and Techniques. Newbury Park CA: Sage.
52. Takeushi, H. and Nonaka, I. (1986) The new product development game. Harvard Business Review, 64, 1, 137-146.
53. Tomkovich, C. and Miller, C. (2000) Perspective-riding the wind: managing new product development in the age of change. Journal of Product Innovation Management, 17, 6, 413-432.
54. Utterback, J.A. (1994) Mastering the Dynamics of Innovation. MA: Harvard Business School Press.
55. Ward, A., Liker, J.K., Cristiano, J.J. and Sobek II, D.K (1995) The second Toyota paradox: how delaying decisions can make better cars faster. Sloan Management Review, 36, 3, 43-61.
56. Werner, B.M. and Souder, W.E. (1997a) Measuring R&D performance - state of the art. Research Technology Management, 40, 2, 34-42.
57. Werner, B.M. and Souder, W.E. (1997b) Measuring R&D performance - U.S. and German practices. Research Technology Management, 40, 3, 28-32.
58. Wheelwright, S. and Clark, K. (1992) Revolutionizing New Product Development. New York: Free Press.
59. Yin, R.K. (1989) Case Study Research, Design and Methods. Newbury Park CA: Sage.