Al Gore's initiative of reinventing the government: The real story of total quality management in the federal government

Quality Engineering

Volumn 14, Issue 2, 2002, Pages 279-291

  Maragah, Hazem D ^a,c,d   Corredoira, Rafael A ^b,e  

^a DREXEL UNIVERSITY   (United States)

^b TEMPLE UNIVERSITY   (United States)

^c Decision Sciences Department   (United States)

^d DREXEL UNIVERSITY   (United States)

^e TEMPLE UNIVERSITY   (United States)

Author keywords

Federal government; Malcolm Baldrige Award; National performance review; President's Award; Public sector; Reinventing government; Total quality management

Indexed keywords

EID: 18244370823     PISSN: 08982112     EISSN: None     Source Type: Journal    
DOI: 10.1081/qen-100108685     Document Type: Article

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