-
1
-
-
0008575428
-
Conceptualizing business process re-engineering
-
Ahmed, P.K. and Simintiras, A.C. (1996), “Conceptualizing business process re-engineering”, Business Process Re-engineering and Management Journal, Vol. 2 No. 2, pp. 73-92.
-
(1996)
Business Process Re-engineering and Management Journal
, vol.2
, pp. 73-92
-
-
Ahmed, P.K.1
Simintiras, A.C.2
-
2
-
-
0000082326
-
Business process reengineering: an approach for process mapping
-
Aldowaisan, T.A. and Gaafar, L.K. (1999), “Business process reengineering: an approach for process mapping”, Omega, Vol. 27, pp. 515-24.
-
(1999)
Omega
, vol.27
, pp. 515-524
-
-
Aldowaisan, T.A.1
Gaafar, L.K.2
-
3
-
-
0032347325
-
A critical examination of the business process re-engineering phenomenon
-
Biazzo, S. (1998), “A critical examination of the business process re-engineering phenomenon”, International Journal of Operations & Production Management, Vol. 18 No. 9/10, pp. 1000-16.
-
(1998)
International Journal of Operations & Production Management
, vol.18
, pp. 1000-1016
-
-
Biazzo, S.1
-
4
-
-
0027656564
-
The value and limitations of using process models to describe the manufacturing organization
-
Busby, J.S. and Williams, G.M. (1993), “The value and limitations of using process models to describe the manufacturing organization”, International Journal of Production Research, Vol. 31 No. 9, pp. 2179-94.
-
(1993)
International Journal of Production Research
, vol.31
, pp. 2179-2194
-
-
Busby, J.S.1
Williams, G.M.2
-
7
-
-
84986009690
-
Process analysis techniques and tools for business improvements
-
Cheung, Y and Bal, J. (1998), “Process analysis techniques and tools for business improvements”, Business Process Management Journal, Vol. 4 No. 4, pp. 274-90.
-
(1998)
Business Process Management Journal
, vol.4
, pp. 274-290
-
-
Cheung, Y.1
Bal, J.2
-
8
-
-
0000866738
-
A composite behavioural modelling approach for manufacturing enterprises
-
Colquhoun, G.J., Baines, R.W. and Crossley, R. (1996), “A composite behavioural modelling approach for manufacturing enterprises”, International Journal of Computer Integrated Manufacturing, Vol. 9 No. 6, pp. 463-75.
-
(1996)
International Journal of Computer Integrated Manufacturing
, vol.9
, pp. 463-475
-
-
Colquhoun, G.J.1
Baines, R.W.2
Crossley, R.3
-
9
-
-
3543078618
-
How to describe your service. An invitation to the structured analysis and design technique
-
Congram, C. and Epelman, M. (1995), “How to describe your service. An invitation to the structured analysis and design technique”, International Journal of Service Industry Management, Vol. 6 No. 2, pp. 6-23.
-
(1995)
International Journal of Service Industry Management
, vol.6
, pp. 6-23
-
-
Congram, C.1
Epelman, M.2
-
11
-
-
0026923229
-
Process modeling
-
September
-
Curtis, B., Kellner, M.I. and Over, J. (1992), “Process modeling”, Communications of the ACM, Vol. 35 No. 9, September, pp. 75-90.
-
(1992)
Communications of the ACM
, vol.35
, pp. 75-90
-
-
Curtis, B.1
Kellner, M.I.2
Over, J.3
-
12
-
-
1842549533
-
Analytical model for sociotechnical systems
-
in Pasmore, W.A. and Sherwood, J.J. (Eds), University Associates, La Jolla, CA
-
Emery, F.E. and Trist, E.L. (1978), “Analytical model for sociotechnical systems”, in Pasmore, W.A. and Sherwood, J.J. (Eds), Sociotechnical Systems: a Sourcebook, University Associates, La Jolla, CA, pp. 120-31.
-
(1978)
Sociotechnical Systems: a Sourcebook
, pp. 120-131
-
-
Emery, F.E.1
Trist, E.L.2
-
13
-
-
84986021461
-
Anatomy of a process mapping workshop
-
Fulscher, J. and Powell, S.G. (1999), “Anatomy of a process mapping workshop”, Business Process Management Journal, Vol. 5 No. 3, pp. 208-37.
-
(1999)
Business Process Management Journal
, vol.5
, pp. 208-237
-
-
Fulscher, J.1
Powell, S.G.2
-
14
-
-
0004106347
-
-
McGraw-Hill, New York, NY.
-
Harrington, H.J. (1991), Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, McGraw-Hill, New York, NY.
-
(1991)
Business Process Improvement: The Breakthrough Strategy for Total Quality
-
-
Harrington, H.J.1
-
15
-
-
0004292848
-
-
Oxford University Press, Oxford.
-
Hatch, M.J. (1997), Organization Theory, Oxford University Press, Oxford.
-
(1997)
Organization Theory
-
-
Hatch, M.J.1
-
17
-
-
0004161735
-
-
Wiley, London.
-
Johansson, H.J., McHugh, P., Pendlebury, A.J. and Wheeler, W.A. (1993), Business Process Reengineering, Wiley, London.
-
(1993)
Business Process Reengineering
-
-
Johansson, H.J.1
McHugh, P.2
Pendlebury, A.J.3
Wheeler, W.A.4
-
18
-
-
0004174504
-
-
Addison-Wesley, Reading, MA.
-
Keen, P.G.W. and Scott Morton, M.S. (1978), Decision Support Systems. An Organizational Perspective, Addison-Wesley, Reading, MA.
-
(1978)
Decision Support Systems. An Organizational Perspective
-
-
Keen, P.G.W.1
Scott Morton, M.S.2
-
19
-
-
0001841217
-
Business process change: a study of methodologies
-
March
-
Kettinger, W.J., Teng, J.T.C. and Guha, S. (1997), “Business process change: a study of methodologies, techniques, and tools”, MIS Quarterly, March, pp. 55-80.
-
(1997)
MIS Quarterly
, pp. 55-80
-
-
Kettinger, W.J.1
Teng, J.T.C.2
Guha, S.3
-
20
-
-
0001778754
-
Applied organizational change in industry: structural
-
in March, J.G. (Ed.), Rand McNally, Chicago, IL
-
Leavitt, H.J. (1965), “Applied organizational change in industry: structural, technological and humanistic approaches”, in March, J.G. (Ed.), Handbook of Organizations, Rand McNally, Chicago, IL, pp. 1144-70.
-
(1965)
Handbook of Organizations
, pp. 1144-1170
-
-
Leavitt, H.J.1
-
21
-
-
0009903411
-
-
AMACOM, New York, NY.
-
Manganelli, R.L. and Klein, M.M. (1994), The Reengineering Handbook, AMACOM, New York, NY.
-
(1994)
The Reengineering Handbook
-
-
Manganelli, R.L.1
Klein, M.M.2
-
22
-
-
0242360450
-
Report on process analysis techniques
-
working paper WP/GR/J95010-3, University of Plymouth.
-
Maull, R., Childe, S., Bennett, J., Weaver, A. and Smart, A. (1995), “Report on process analysis techniques”, working paper WP/GR/J95010-3, University of Plymouth.
-
(1995)
-
-
Maull, R.1
Childe, S.2
Bennett, J.3
Weaver, A.4
Smart, A.5
-
24
-
-
0004065025
-
-
McGraw-Hill, New York, NY.
-
Morris, D.C. and Brandon, J.S. (1993), Re-engineering your Business, McGraw-Hill, New York, NY.
-
(1993)
Re-engineering your Business
-
-
Morris, D.C.1
Brandon, J.S.2
-
25
-
-
0006420674
-
-
John Wiley & Sons, Chichester.
-
Ould, M. (1995), Business Processes, John Wiley & Sons, Chichester.
-
(1995)
Business Processes
-
-
Ould, M.1
-
27
-
-
3543121241
-
Application and assessment of IDEF3 – process flow description capture method
-
Plaia, A. and Carrie, A. (1995), “Application and assessment of IDEF3 – process flow description capture method”, International Journal of Operations & Production Management, Vol. 15 No. 1, pp. 63-73.
-
(1995)
International Journal of Operations & Production Management
, vol.15
, pp. 63-73
-
-
Plaia, A.1
Carrie, A.2
-
28
-
-
12444261152
-
The development of a best practice business process improvement methodology
-
Povey, B. (1998), “The development of a best practice business process improvement methodology”, Benchmarking for Quality Management & Technology, Vol. 5 No. 1, pp. 27-44.
-
(1998)
Benchmarking for Quality Management & Technology
, vol.5
, pp. 27-44
-
-
Povey, B.1
-
29
-
-
0007037236
-
On socio-technical systems
-
in Pasmore, W.A. and Sherwood, J.J. (Eds), University Associates, La Jolla, CA
-
Trist, E.L. (1959), “On socio-technical systems”, in Pasmore, W.A. and Sherwood, J.J. (Eds), Sociotechnical Systems: a Sourcebook, University Associates, La Jolla, CA, pp. 43-57.
-
(1959)
Sociotechnical Systems: a Sourcebook
, pp. 43-57
-
-
Trist, E.L.1
-
30
-
-
0002332952
-
The sociotechnical perspective
-
in Van de Ven, A.H. and Joyce, W.F. (Ed.), Wiley, New York, NY
-
Trist, E.L. (1982), “The sociotechnical perspective”, in Van de Ven, A.H. and Joyce, W.F. (Ed.), Perspectives on Organization Design and Behaviour, Wiley, New York, NY, pp. 19-75.
-
(1982)
Perspectives on Organization Design and Behaviour
, pp. 19-75
-
-
Trist, E.L.1
-
31
-
-
84986141760
-
Report on process analysis and design method
-
working paper, Informatics Process Group, University of Manchester.
-
White, P.R. (1994), “Report on process analysis and design method”, working paper, Informatics Process Group, University of Manchester.
-
(1994)
-
-
White, P.R.1
-
32
-
-
84986104255
-
Software tools supporting business process analysis and modelling
-
Yu, B. and Wright, D.T. (1997), “Software tools supporting business process analysis and modelling”, Business Process Management Journal, Vol. 3 No. 2, pp. 133-50.
-
(1997)
Business Process Management Journal
, vol.3
, pp. 133-150
-
-
Yu, B.1
Wright, D.T.2
|