-
1
-
-
0346046978
-
The role of procedural and distributive justice in organizational behaviors
-
Alexander S. Ruderman M. The role of procedural and distributive justice in organizational behaviors Soc. Just. Res. 1 1987 177-98.
-
(1987)
Soc. Just. Res.
, vol.1
, pp. 177-198
-
-
Alexander, S.1
Ruderman, M.2
-
2
-
-
41649112685
-
Structural equation modeling in practice: A review and recommended two step approach
-
Anderson J.C. Gerbing D.W. Structural equation modeling in practice: a review and recommended two step approach Psychol. Bull. 103 (3) 1988 411-423
-
(1988)
Psychol. Bull.
, vol.103
, Issue.3
, pp. 411-423
-
-
Anderson, J.C.1
Gerbing, D.W.2
-
3
-
-
0000357545
-
Estimating nonresponse bias in mail surveys
-
Armstrong S.J. Overton T.S. Estimating nonresponse bias in mail surveys J. Mark. Res. 14 (3) 1977 386-402
-
(1977)
J. Mark. Res.
, vol.14
, Issue.3
, pp. 386-402
-
-
Armstrong, S.J.1
Overton, T.S.2
-
4
-
-
0003512740
-
Social foundations of thought and action
-
Englewood Cliffs, NJ: Prentice Hall
-
Bandura A. Social foundations of thought and action Englewood Cliffs, NJ; Prentice Hall 1986
-
(1986)
-
-
Bandura, A.1
-
5
-
-
0002501381
-
HRM and service fairness: How being fair with employees spills over to customers
-
Bowen D.E. Gilliland S.W. Folger R. HRM and service fairness: how being fair with employees spills over to customers Organ. Dyn.1999;26 7-23.
-
(1999)
Organ. Dyn.
, vol.26
, pp. 7-23
-
-
Bowen, D.E.1
Gilliland, S.W.2
Folger, R.3
-
6
-
-
21144480256
-
Antecedents and consequences of salesperson satisfaction: Meta-analysis and assessment of causal effects
-
Brown S.P. Peterson R.A. Antecedents and consequences of salesperson satisfaction: Meta-analysis and assessment of causal effects J. Mark. Res. 30 1 1993 63-77
-
(1993)
J. Mark. Res.
, vol.30
, Issue.1
, pp. 63-77
-
-
Brown, S.P.1
Peterson, R.A.2
-
7
-
-
0034346263
-
From uncertain intentions to actual behavior: A threshold model of whether and when salespeople quit
-
Chandrashekaran M. McNeilly K. Russ F.A. Marinova D. From uncertain intentions to actual behavior: A threshold model of whether and when salespeople quit J. Mark. Res. 37 4 2000 463-479
-
(2000)
J. Mark. Res.
, vol.37
, Issue.4
, pp. 463-479
-
-
Chandrashekaran, M.1
McNeilly, K.2
Russ, F.A.3
Marinova, D.4
-
8
-
-
0000537626
-
Measuring the job satisfaction of industrial salespeople
-
Churchill G.A. Ford N.M. Walker O.C. Measuring the job satisfaction of industrial salespeople J. Mark. Res. 11 3 1974 254-260
-
(1974)
J. Mark. Res.
, vol.11
, Issue.3
, pp. 254-260
-
-
Churchill, G.A.1
Ford, N.M.2
Walker, O.C.3
-
9
-
-
85043737515
-
Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
-
Colquitt J.A. Conlon D.E. Wesson M.J. Porter C.O.L.H. Ng K.Y. Justice at the millennium: A meta-analytic review of 25 years of organizational justice research J. Appl. Psychol. 86 3 2001 425-445
-
(2001)
J. Appl. Psychol.
, vol.86
, Issue.3
, pp. 425-445
-
-
Colquitt, J.A.1
Conlon, D.E.2
Wesson, M.J.3
Porter, C.O.L.H.4
Ng, K.Y.5
-
10
-
-
21344478003
-
Behavior based and outcome-based salesforce control systems
-
Cravens D.W. Ingram T.N. Laforge R.W. Young C.E. Behavior based and outcome-based salesforce control systems J. Mark. 57 4 1993 47-59
-
(1993)
J. Mark
, vol.57
, Issue.4
, pp. 47-59
-
-
Cravens, D.W.1
Ingram, T.N.2
Laforge, R.W.3
Young, C.E.4
-
11
-
-
0142193637
-
Dartnell's 29th Survey of Sales Force Compensation
-
Conducted in association with Personnel Corporation of America, Chicago, IL
-
Dartnell's 29th Survey of Sales Force Compensation. Conducted in association with Personnel Corporation of America, Chicago, IL. 1996-1997.
-
(1996)
-
-
-
13
-
-
0031502147
-
An examination of the nature of trust in buyer-seller relationships
-
Doney P.M. Cannon J.P. An examination of the nature of trust in buyer-seller relationships J. Mark. 61 2 1997 35-51
-
(1997)
J. Mark.
, vol.61
, Issue.2
, pp. 35-51
-
-
Doney, P.M.1
Cannon, J.P.2
-
14
-
-
22144444619
-
The effects of sample size, estimation methods, and model specification on structural equation modeling and fit indexes
-
Fan X. Thompson B. Wang L. The effects of sample size, estimation methods, and model specification on structural equation modeling and fit indexes Struct. Equ. Modeling J. 1 1999 56-83
-
(1999)
Struct. Equ. Modeling J.
, Issue.1
, pp. 56-83
-
-
Fan, X.1
Thompson, B.2
Wang, L.3
-
15
-
-
0004232936
-
Organizational justice and human resource management
-
Thousand Oaks, CA: Sage
-
Folger R. Cropanzano R. Organizational justice and human resource management 1998 Sage Thousand Oaks, CA
-
(1998)
-
-
Folger, R.1
Cropanzano, R.2
-
16
-
-
0000792862
-
Effects of procedural and distributive justice on reactions to pay raise decisions
-
Folger R. Konovsky M.A. Effects of procedural and distributive justice on reactions to pay raise decisions Acad. Manage. J. 32 1 1989 115-130
-
(1989)
Acad. Manage. J.
, vol.32
, Issue.1
, pp. 115-130
-
-
Folger, R.1
Konovsky, M.A.2
-
17
-
-
0000009769
-
Evaluating structural equation models with unobservable variables and measurement error
-
Fornell C. Larcker D.F. Evaluating structural equation models with unobservable variables and measurement error J. Mark. Res. 18 1 1981 39-50-
-
(1981)
J. Mark. Res.
, vol.18
, Issue.1
, pp. 39-50
-
-
Fornell, C.1
Larcker, D.F.2
-
18
-
-
21744448471
-
Determinants of long-term orientation in buyer-seller relationships
-
Ganesan S. Determinants of long-term orientation in buyer-seller relationships J. Mark. 58 2 1994 1-19
-
(1994)
J. Mark.
, vol.58
, Issue.2
, pp. 1-19
-
-
Ganesan, S.1
-
19
-
-
0002746274
-
Monte Carlo evaluations of goodness-of-fit indices for structural equation models
-
K. A. Bollen, J. S. Long (Eds.), Newbury Park, CA: Sage
-
Gerbing D.W. Anderson J.C. Monte Carlo evaluations of goodness-of-fit indices for structural equation models Bollen K.A. Long J.S. Testing structural equation models 1993 Sage Newbury Park, CA
-
(1993)
Testing Structural Equation Models
-
-
Gerbing, D.W.1
Anderson, J.C.2
-
20
-
-
21844510981
-
A test of the group values and control models of procedural justice from the competing perspectives of labor and management
-
Giacobbe-Miller J. A test of the group values and control models of procedural justice from the competing perspectives of labor and management Pers. Psychol. 48 1 1995 115-142
-
(1995)
Pers. Psychol.
, vol.48
, Issue.1
, pp. 115-142
-
-
Giacobbe-Miller, J.1
-
21
-
-
23044528243
-
The role of satisfaction with territory design on the motivation, attitudes, and work outcomes of salespeople
-
Grant K. Cravens D.W. Low G.S. Moncrief W.C. The role of satisfaction with territory design on the motivation, attitudes, and work outcomes of salespeople J. Acad. Mark. Sci. 29 2 2001 165-178
-
(2001)
J. Acad. Mark. Sci.
, vol.29
, Issue.2
, pp. 165-178
-
-
Grant, K.1
Cravens, D.W.2
Low, G.S.3
Moncrief, W.C.4
-
22
-
-
0002552704
-
Toward a theory of marketing control: Environmental context, control types, and consequences
-
Jaworski B.J. Toward a theory of marketing control: Environmental context, control types, and consequences J. Mark. 52 3 1988 23-39
-
(1988)
J. Mark.
, vol.52
, Issue.3
, pp. 23-39
-
-
Jaworski, B.J.1
-
23
-
-
21144465094
-
Control combinations in marketing: Conceptual framework and empirical evidence
-
Jaworski B.J. Stathakopoulos V. Krishnan H.S. Control combinations in marketing: Conceptual framework and empirical evidence J. Mark. 57 1 1993 57-69
-
(1993)
J. Mark.
, vol.57
, Issue.1
, pp. 57-69
-
-
Jaworski, B.J.1
Stathakopoulos, V.2
Krishnan, H.S.3
-
24
-
-
0000821938
-
A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment
-
Johnston M.W. Parasuraman A. Futrell C.M. Black W.C. A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment J. Mark. Res. 27 3 1990 333-344
-
(1990)
J. Mark. Res.
, vol.27
, Issue.3
, pp. 333-344
-
-
Johnston, M.W.1
Parasuraman, A.2
Futrell, C.M.3
Black, W.C.4
-
26
-
-
21844503601
-
Building commitment, attachment and trust in strategic decision-making teams: The role of procedural justice
-
Korsgaard M.A. Schweiger D.M. Sapiera H.J. Building commitment, attachment and trust in strategic decision-making teams: The role of procedural justice Acad. Manage. J. 38 1 1995 60-84
-
(1995)
Acad. Manage. J.
, vol.38
, Issue.1
, pp. 60-84
-
-
Korsgaard, M.A.1
Schweiger, D.M.2
Sapiera, H.J.3
-
28
-
-
0001993393
-
An exploratory study of reciprocal trust between sales managers and salespersons
-
Lagace R.R. An exploratory study of reciprocal trust between sales managers and salespersons J. Pers. Sell. Sales Manage. 11 Spring 1991 49-58
-
(1991)
J. Pers. Sell. Sales Manage.
, vol.11
, pp. 49-58
-
-
Lagace, R.R.1
-
29
-
-
0038592180
-
Trust development in negotiation: Proposed actions and a research agenda
-
Lewicki R.J. Stevenson M.A. Trust development in negotiation: proposed actions and a research agenda Bus. Prof. Ethics J. 16 1-3 1997 100-132
-
(1997)
Bus. Prof. Ethics J.
, vol.16
, Issue.1-3
, pp. 100-132
-
-
Lewicki, R.J.1
Stevenson, M.A.2
-
31
-
-
0000491421
-
Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes
-
McFarlin D.B. Sweeney P.D. Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes Acad. Manage. J. 35 3 1992 626-637
-
(1992)
Acad. Manage. J.
, vol.35
, Issue.3
, pp. 626-637
-
-
McFarlin, D.B.1
Sweeney, P.D.2
-
32
-
-
0030485905
-
Does having a say matter only if you get your way? Instrumental and value-expressive effects of employee voice
-
McFarlin D.B. Sweeney P.D. Does having a say matter only if you get your way? Instrumental and value-expressive effects of employee voice Basic Appl. Soc. Psychol. 16 1996 289-303
-
(1996)
Basic Appl. Soc. Psychol.
, vol.16
, pp. 289-303
-
-
McFarlin, D.B.1
Sweeney, P.D.2
-
33
-
-
0002524850
-
The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force
-
McNeilly K.M. Goldsmith R.E. The moderating effects of gender and performance on job satisfaction and intentions to leave in the sales force J. Bus. Res. 22 1991 219-232
-
(1991)
J. Bus. Res.
, vol.22
, pp. 219-232
-
-
McNeilly, K.M.1
Goldsmith, R.E.2
-
34
-
-
0009955265
-
Navigating through rough waters: The importance of trust in managing sales representatives in times of change
-
McNeilly K.M. Lawson M.B. Navigating through rough waters: The importance of trust in managing sales representatives in times of change Ind. Mark. Manage. 28 1 1999 37-49
-
(1999)
Ind. Mark. Manage.
, vol.28
, Issue.1
, pp. 37-49
-
-
McNeilly, K.M.1
Lawson, M.B.2
-
35
-
-
21344475322
-
The commitment-trust theory of marketing
-
Morgan R.M. Hunt S.D. The commitment-trust theory of marketing J. Mark. 58 3 1994 20-38
-
(1994)
J. Mark.
, vol.58
, Issue.3
, pp. 20-38
-
-
Morgan, R.M.1
Hunt, S.D.2
-
36
-
-
0031512909
-
An investigation into the antecedents of organizational citizenship behaviors in a personal selling context
-
Netemeyer R.G. Boles J.S. McKee D.O. McMurrian R. An investigation into the antecedents of organizational citizenship behaviors in a personal selling context J. Mark. 61 3 1997 85-98
-
(1997)
J. Mark.
, vol.61
, Issue.3
, pp. 85-98
-
-
Netemeyer, R.G.1
Boles, J.S.2
McKee, D.O.3
McMurrian, R.4
-
37
-
-
85009577535
-
Empowered selling teams: How shared leadership can contribute to selling team outcomes
-
Perry M.L. Pearce C.L. Sims H.P. Empowered selling teams: How shared leadership can contribute to selling team outcomes J. Pers. Sell. Sales Manage. 19 3 1999 35-51
-
(1999)
J. Pers. Sell. Sales Manage.
, vol.19
, Issue.3
, pp. 35-51
-
-
Perry, M.L.1
Pearce, C.L.2
Sims, H.P.3
-
38
-
-
21344475299
-
Organizational citizenship behaviors and sales unit effectiveness
-
Podsakoff P.M. Mackenzie S.B. Organizational citizenship behaviors and sales unit effectiveness J. Mark. Res. 22 2 1994 185-191
-
(1994)
J. Mark. Res.
, vol.22
, Issue.2
, pp. 185-191
-
-
Podsakoff, P.M.1
Mackenzie, S.B.2
-
40
-
-
0030550834
-
Marketing controls and dysfunctional employee behaviors: A test of traditional and contingency theory postulates
-
Ramaswami S.N. Marketing controls and dysfunctional employee behaviors: A test of traditional and contingency theory postulates J. Mark. 60 2 1996 105-120
-
(1996)
J. Mark.
, vol.60
, Issue.2
, pp. 105-120
-
-
Ramaswami, S.N.1
-
41
-
-
0003821850
-
-
Boston, MA: Harvard Business School Press
-
Reichheld F.F. The loyalty effect 1996 Harvard Business School Press Boston, MA
-
(1996)
The Loyalty Effect
-
-
Reichheld, F.F.1
-
42
-
-
0031536343
-
The sales manager as a role model: Effects on trust, job satisfaction and performance of salespeople
-
Rich G.A. The sales manager as a role model: Effects on trust, job satisfaction and performance of salespeople J. Acad. Mark. Sci. 25 4 1997 319-328
-
(1997)
J. Acad. Mark. Sci.
, vol.25
, Issue.4
, pp. 319-328
-
-
Rich, G.A.1
-
43
-
-
0142224768
-
Salesperson perceptions of equity and justice and their impact on organizational commitment and turnover
-
Winter
-
Roberts J.A. Coulson K.R. Chonoko L.B. Salesperson perceptions of equity and justice and their impact on organizational commitment and turnover J. Mark. Theory Pract. 7 Winter 1999 1-16
-
(1999)
J. Mark. Theory Pract.
, vol.7
, pp. 1-16
-
-
Roberts, J.A.1
Coulson, K.R.2
Chonoko, L.B.3
-
44
-
-
0002838492
-
Supervisory behavior, role stress, and the job satisfaction of industrial salespeople
-
Teas K.R. Supervisory behavior, role stress, and the job satisfaction of industrial salespeople J. Mark. Res. 20 1 1983 84-91
-
(1983)
J. Mark. Res.
, vol.20
, Issue.1
, pp. 84-91
-
-
Teas, K.R.1
-
46
-
-
58149369109
-
The psychology of procedural justice: A test of the group values model
-
Tyler T.R. The psychology of procedural justice: A test of the group values model J. Pers. Soc. Psychol. 57 5 1989 830-838
-
(1989)
J. Pers. Soc. Psychol.
, vol.57
, Issue.5
, pp. 830-838
-
-
Tyler, T.R.1
-
47
-
-
58149206174
-
Psychological models of the justice motive: Antecedents of distributive and procedural justice
-
Tyler T.R. Psychological models of the justice motive: Antecedents of distributive and procedural justice J. Pers. Soc. Psychol. 67 5 1994 850-863
-
(1994)
J. Pers. Soc. Psychol.
, vol.67
, Issue.5
, pp. 850-863
-
-
Tyler, T.R.1
-
48
-
-
0032399422
-
Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior
-
Whitner E.M. Brodt S.E. Korsgaard M.A. Werner J.M. Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior Acad. Manage. Rev. 3 3 1998 513-530
-
(1998)
Acad. Manage. Rev.
, vol.3
, Issue.3
, pp. 513-530
-
-
Whitner, E.M.1
Brodt, S.E.2
Korsgaard, M.A.3
Werner, J.M.4
|