Employee involvement and quality management

TQM Magazine

Volumn 12, Issue 5, 2000, Pages 350-354

  Sun, Hongyi ^a   Hui, Ip Kee ^a   Tam, Agnes Y K ^a   Frick, Jan ^b  

^a CITY UNIVERSITY OF HONG KONG   (Hong Kong)

^b UNIVERSITY OF STAVANGER   (Norway)

Author keywords

Employee involvement; ISO 9000; Performance; TQM

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; COSTS; CUSTOMER SATISFACTION; DECISION MAKING; PERFORMANCE; PERSONNEL; PROBLEM SOLVING; SOCIETIES AND INSTITUTIONS;

EMPLOYEE INVOLVEMENT (EI); GENERAL ELECTRIC (CO); ISO 9000; QUALITY MANAGEMENT;

TOTAL QUALITY MANAGEMENT;

EID: 0344645063     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780010341969     Document Type: Review

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