Continuous quality improvement through team supervision supported by continuous self-monitoring of work and systematic patient feedback

Journal of Nursing Management

Volumn 11, Issue 3, 2003, Pages 177-188

  Hyrkäs, Kristiina ^a   Lehti, Kristiina ^b  

^a UNIVERSITY OF ALBERTA   (Canada)

^b TAMPERE UNIVERSITY OF TECHNOLOGY   (Finland)

Author keywords

Clinical supervision; Continuous quality improvement; Control charts; Patient satisfaction feedback; Self monitoring of work; Statistical process control; Team supervision

Indexed keywords

ARTICLE; COMPETENCE; GROUP PRACTICE; NURSE PATIENT RELATIONSHIP; NURSING STAFF; PATIENT SATISFACTION; SELF MONITORING; STATISTICAL ANALYSIS; WORK ENVIRONMENT; CANADA; FEEDBACK SYSTEM; HUMAN; METHODOLOGY; NURSING; ORGANIZATION AND MANAGEMENT; REPRODUCIBILITY; STANDARD; TOTAL QUALITY MANAGEMENT;

ALBERTA; FEEDBACK; HUMANS; NURSING AUDIT; NURSING SERVICE, HOSPITAL; NURSING, SUPERVISORY; NURSING, TEAM; PATIENT SATISFACTION; REPRODUCIBILITY OF RESULTS; TOTAL QUALITY MANAGEMENT;

EID: 0037945394     PISSN: 09660429     EISSN: None     Source Type: Journal    
DOI: 10.1046/j.1365-2834.2003.00369.x     Document Type: Article

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