The use of patient satisfaction data to assess the impact of continuous quality improvement efforts

Archives of Otolaryngology - Head and Neck Surgery

Volumn 122, Issue 10, 1996, Pages 1045-1048

  Piccirillo, Jay F ^a  

^a WASHINGTON UNIVERSITY SCHOOL OF MEDICINE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

AMBULATORY CARE; ARTICLE; HEALTH CARE DELIVERY; PATIENT SATISFACTION; QUALITY CONTROL; QUESTIONNAIRE; RATING SCALE;

EID: 0029834545     PISSN: 08864470     EISSN: None     Source Type: Journal    
DOI: 10.1001/archotol.1996.01890220015003     Document Type: Article

References (12)

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