메뉴 건너뛰기




Volumn 87, Issue 6, 2002, Pages 1167-1174

The role of employee loyalty and formality in voicing discontent

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; ARTICLE; ATTITUDE; FEMALE; HUMAN; JOB SATISFACTION; MALE; PERSONNEL MANAGEMENT;

EID: 0036982318     PISSN: 00219010     EISSN: None     Source Type: Journal    
DOI: 10.1037/0021-9010.87.6.1167     Document Type: Review
Times cited : (60)

References (30)
  • 2
    • 85086561598 scopus 로고    scopus 로고
    • A passion for justice: The rationality and morality of revenge
    • R. Cropanzano (Ed.). Mahwah, NJ: Erlbaum
    • Bies, R. J., & Tripp, T. M. (2001). A passion for justice: The rationality and morality of revenge. In R. Cropanzano (Ed.), Justice in the workplace: From theory to practice (Vol. 2, pp. 197-208). Mahwah, NJ: Erlbaum.
    • (2001) Justice in the Workplace: From Theory to Practice , vol.2 , pp. 197-208
    • Bies, R.J.1    Tripp, T.M.2
  • 3
    • 0000796086 scopus 로고
    • Measuring the perception of the effectiveness of a workplace complaint procedure
    • D. Sockell, D. Lewin, & D. B. Lipsky (Eds.). Greenwich, CT: JAI Press
    • Boroff, K. E. (1991). Measuring the perception of the effectiveness of a workplace complaint procedure. In D. Sockell, D. Lewin, & D. B. Lipsky (Eds.), Advances in industrial and labor relations (Vol. 5, pp. 207-233). Greenwich, CT: JAI Press.
    • (1991) Advances in Industrial and Labor Relations , vol.5 , pp. 207-233
    • Boroff, K.E.1
  • 4
    • 0002151836 scopus 로고    scopus 로고
    • Loyalty, voice, and intent to exit a union firm: A conceptual and empirical analysis
    • Boroff, K. E., & Lewin, D. (1997). Loyalty, voice, and intent to exit a union firm: A conceptual and empirical analysis. Industrial and Labor Relations Review, 51, 50-63.
    • (1997) Industrial and Labor Relations Review , vol.51 , pp. 50-63
    • Boroff, K.E.1    Lewin, D.2
  • 5
    • 0035579565 scopus 로고    scopus 로고
    • Personality and cognitive ability as predictors of job search among employed managers
    • Boudreau, J. W., Boswell, W. R., Judge, T. W., & Bretz, R D. (2001). Personality and cognitive ability as predictors of job search among employed managers. Personnel Psychology, 54, 25-50.
    • (2001) Personnel Psychology , vol.54 , pp. 25-50
    • Boudreau, J.W.1    Boswell, W.R.2    Judge, T.W.3    Bretz, R.D.4
  • 6
    • 0001451303 scopus 로고
    • Designing systems for resolving disputes in organizations
    • Brett, J. M., Goldberg, S. B., & Ury, W. L. (1990). Designing systems for resolving disputes in organizations. American Psychologist, 45, 162-170.
    • (1990) American Psychologist , vol.45 , pp. 162-170
    • Brett, J.M.1    Goldberg, S.B.2    Ury, W.L.3
  • 7
    • 33746581894 scopus 로고
    • Formality and informality in a laboratory grievance system
    • June. E. A. Lind (Chair). Symposium conducted at the annual conference of the International Association for Conflict Management, Minneapolis, MN
    • Carnevale, P. J., Olson, J. B., & O'Connor, K. M. (1992, June). Formality and informality in a laboratory grievance system. In E. A. Lind (Chair), Analyzing organizational grievance systems. Symposium conducted at the annual conference of the International Association for Conflict Management, Minneapolis, MN.
    • (1992) Analyzing Organizational Grievance Systems
    • Carnevale, P.J.1    Olson, J.B.2    O'Connor, K.M.3
  • 8
    • 85043737515 scopus 로고    scopus 로고
    • Justice at the millennium: A meta-analytic review of 25 years of organizational justice research
    • Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H., & Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425-445.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 425-445
    • Colquitt, J.A.1    Conlon, D.E.2    Wesson, M.J.3    Porter, C.O.L.H.4    Ng, K.Y.5
  • 13
    • 0000327075 scopus 로고
    • Relationships in negotiations
    • Greenhalgh, L. (1987). Relationships in negotiations. Negotiation Journal, 3, 235-243.
    • (1987) Negotiation Journal , vol.3 , pp. 235-243
    • Greenhalgh, L.1
  • 15
    • 0001611750 scopus 로고
    • Grievance procedures and firm performance
    • M. M. Kleiner, R. N. Block, M. Roomkin, & S. W. Salsbug (Eds.). Washington, DC: Bureau of National Affairs
    • Ichniowski, C., & Lewin, D. (1987). Grievance procedures and firm performance. In M. M. Kleiner, R. N. Block, M. Roomkin, & S. W. Salsbug (Eds.), Human resources and the performance of the firm (pp. 159-193). Washington, DC: Bureau of National Affairs.
    • (1987) Human Resources and the Performance of the Firm , pp. 159-193
    • Ichniowski, C.1    Lewin, D.2
  • 16
    • 0009826316 scopus 로고
    • A multimethod examination of the benefits and detriments of intragroup conflict
    • Jehn, K. A. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-282.
    • (1995) Administrative Science Quarterly , vol.40 , pp. 256-282
    • Jehn, K.A.1
  • 17
    • 0000827114 scopus 로고
    • Managerial reactions to employee dissent: The impact of grievance activity on performance ratings
    • Klaas, B., & DeNisi, A. (1989). Managerial reactions to employee dissent: The impact of grievance activity on performance ratings. Academy of Management Journal, 32, 705-718.
    • (1989) Academy of Management Journal , vol.32 , pp. 705-718
    • Klaas, B.1    DeNisi, A.2
  • 18
    • 38249012067 scopus 로고
    • Rationale arid construct validity evidence for the job search behavior index: Because intentions (and New Year's resolutions) often come to naught
    • Kopelman, R. E., Rovenpor, J. L., & Millsap, R. E. (1992). Rationale arid construct validity evidence for the job search behavior index: Because intentions (and New Year's resolutions) often come to naught. Journal of Vocational Behavior, 40, 269-287.
    • (1992) Journal of Vocational Behavior , vol.40 , pp. 269-287
    • Kopelman, R.E.1    Rovenpor, J.L.2    Millsap, R.E.3
  • 20
    • 84965695739 scopus 로고
    • Conflict resolution in the nonunion firm: A theoretical and empirical analysis
    • Lewin, D. (1987). Conflict resolution in the nonunion firm: A theoretical and empirical analysis. Journal of Conflict Resolution. 31, 465-502.
    • (1987) Journal of Conflict Resolution , vol.31 , pp. 465-502
    • Lewin, D.1
  • 21
    • 0002377168 scopus 로고    scopus 로고
    • The role of loyalty in exit and voice: A conceptual and empirical analysis
    • D. Lewin, B. E. Kaufman, & D. Sockell (Eds.). Greenwich, CT: JAI Press
    • Lewin, D., & Boroff, K. E. (1996). The role of loyalty in exit and voice: A conceptual and empirical analysis. In D. Lewin, B. E. Kaufman, & D. Sockell (Eds.), Advances in industrial and labor relations (Vol. 7, pp. 69-96). Greenwich, CT: JAI Press.
    • (1996) Advances in Industrial and Labor Relations , vol.7 , pp. 69-96
    • Lewin, D.1    Boroff, K.E.2
  • 23
    • 0003133425 scopus 로고    scopus 로고
    • Behavioral outcomes of grievance activity
    • Lewin, D., & Peterson, R. B. (1999). Behavioral outcomes of grievance activity. Industrial Relations, 38, 554-576.
    • (1999) Industrial Relations , vol.38 , pp. 554-576
    • Lewin, D.1    Peterson, R.B.2
  • 24
    • 44949270736 scopus 로고
    • A three-component conceptualization of organizational commitment
    • Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 64-98.
    • (1991) Human Resource Management Review , vol.1 , pp. 64-98
    • Meyer, J.P.1    Allen, N.J.2
  • 25
    • 23144467997 scopus 로고
    • Commitment to organizations and occupations: Extension and test of a three-component conceptualization
    • Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78, 538-551.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 538-551
    • Meyer, J.P.1    Allen, N.J.2    Smith, C.A.3
  • 27
    • 0010149345 scopus 로고
    • The manager as arbitrator: Conflicts over scarce resources
    • M. H. Bazerman & R. J. Lewicki (Eds.). Beverly Hills, CA: Sage
    • Notz, W. W., Starke, F. A., & Atwell, J. (1983). The manager as arbitrator: Conflicts over scarce resources. In M. H. Bazerman & R. J. Lewicki (Eds.) Negotiating in organizations (pp. 143-164). Beverly Hills, CA: Sage.
    • (1983) Negotiating in Organizations , pp. 143-164
    • Notz, W.W.1    Starke, F.A.2    Atwell, J.3
  • 28
    • 0030543735 scopus 로고    scopus 로고
    • Voicing discontent: What happens to the grievance filer after the grievance
    • Olson-Buchanan, J. B. (1996). Voicing discontent: What happens to the grievance filer after the grievance. Journal of Applied Psychology, 81, 52-63.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 52-63
    • Olson-Buchanan, J.B.1
  • 30
    • 85047683811 scopus 로고    scopus 로고
    • Affective commitment to the organization: The contribution of perceived organizational support
    • Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: The contribution of perceived organizational support. Journal of Applied Psychology, 86, 825-836.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 825-836
    • Rhoades, L.1    Eisenberger, R.2    Armeli, S.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.