Emotional intelligence as the basis of leadership emergence in self-managing teams

Leadership Quarterly

Volumn 13, Issue 5, 2002, Pages 505-522

  Wolff, Steven B ^a   Pescosolido, Anthony T ^b   Druskat, Vanessa Urch ^c  

^a MARIST COLLEGE   (United States)

^b UNIVERSITY OF NEW HAMPSHIRE   (United States)

^c CASE WESTERN RESERVE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0036793484     PISSN: 10489843     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1048-9843(02)00141-8     Document Type: Article

References (64)

1. Arbuckle, J., & Wothke, W. (1999). Amos 4.0 user's guide. Chicago: Smallwaters.
2. Argyris, C., & Schon, D. A. (1974). Theory in practice: increasing professional effectiveness. San Francisco, CA: Jossey-Bass.
3. Bales, R. F. (1950). Interaction process analysis: a method for the study of small groups. Chicago: University of Chicago Press.
4. Bales, R. F., & Hare, A. P. (1965). Diagnostic use of the interaction profile. Journal of Social Psychology, 67, 239-258.
5. Bales, R. F., & Slater, P. E. (1955). Role differentiation in small decision-making groups. In T. Parsons, & P. E. Slater (EDs.), The family, socialization and interaction processes (pp. 259-306). Glencoe, IL: Free Press.
6. Bandura, A. (1982). Self-efficacy mechanism in human agency. American Psychologist, 37(122), 122-147.
7. Barsade, S. B., & Gibson, D. E. (1998). Group emotion: a view from top and bottom. In D. H. Gruenfeld (Ed.), Research on managing groups and teams: composition, vol. 1 (pp. 81-102). Stamford, CT: JAI Press.
8. Beekun, R. I. (1989). Assessing the effectiveness of sociotechnical interventions: antidote or fad? Human Relations, 42, 877-897.
9. Bell, G. B., & Hall, H. E. (1954). The relationship between leadership and empathy. Journal of Abnormal and Social Psychology, 49, 156-157.
10. Boland, R. J., & Tenkasi, R. V. (1995). Perspective making and perspective taking in communities of knowing. Organization Science, 6(4), 350-372.
11. Boyatzis, R. E. (1982). The competent manager: a model for effective performance. New York: Wiley-Interscience.
12. Boyatzis, R. E. (1995). Cornerstones of change, building the path for self-directed learning. In R. E. Boyatzis, S. S. Cowen, & D. A. Kolb (Eds.), Innovation in professional education (pp. 50-91). San Francisco, CA: Jossey-Bass.
13. Chowdhry, K., & Newcomb, T. M. (1952). The relative abilities of leaders and non-leaders to estimate opinions of their own groups. Journal of Abnormal and Social Psychology, 47, 57-61.
14. Cohen, S. G., & Bailey, D. E. (1997). What makes teams work: group effectiveness research from the shop floor to the executive suite. Journal of Management, 23(3), 239-290.
15. Cohen, S. G., Chang, L., & Ledford, G. E., Jr. (1997). A hierarchical construct of self-management leadership and its relationship to quality of work life and perceived work group effectiveness. Personnel Psychology, 49, 643-676.
16. Cohen, S. G., Ledford, G. E., Jr., & Spreitzer, G. M. (1996). A predictive model of self-managing work team effectiveness. Human Relations, 49(5), 643-675.
17. De Souza, G., & Klein, H. J. (1995). Emergent leadership in the group goal-setting process. Small Group Research, 26(4), 475-496.
18. Dickman, M. H., & Stanford-Blair, N. (2002). Connecting leadership to the brain. Thousand Oaks, CA: Sage.
19. Dirks, K. T. (1999). The effects of interpersonal trust on work group performance. Journal of Applied Psychology, 84(3), 445-455.
20. Druskat, V. U., & Kayes, D. C. (1999). The antecedents of team competence: toward a fine-grained model of self-managing team effectiveness. In R. Wageman (Ed.), Research on managing groups and teams: context, vol. 2 (pp. 201-231). Stamford, CT: JAI Press.
21. Druskat, V. U., & Wheeler, J. V. (in press). Managing from the boundary: the effective leadership of self-managing work teams. Academy of Management Journal.
22. Druskat, V. U., & Wolff, S. B. (2001). Group emotional competence and its influence on group effectiveness. In C. Cherniss, & D. Goleman (Eds.), Emotional competence in organizations (pp. 132-155). San Francisco, CA: Jossey-Bass.
23. Eisenberg, N., & Miller, P. A. (1987). The relation of empathy to prosocial and related behaviors. Psychological Bulletin, 101(1), 91-119.
24. Flanagan, J. C. (1954). The critical incident technique. Psychological Bulletin, 51, 327-358.
25. Gardner, H. (1983). Can Piaget and Levi-Strauss be reconciled? New Ideas in Psychology, 1, 187-189.
26. Gersick, C. J. G., & Hackman, J. R. (1990). Habitual routines in task-performing groups. Organizational Behavior and Human Decision Processes, 47, 65-97.
27. Goleman, D. (1995). Emotional intelligence: why it can matter more than IQ. New York: Bantam Books.
28. Goleman, D. (2001). An EI-based theory of performance. In C. Cherniss & D. Goleman (Eds.), The emotionally intelligent workplace (pp. 27-44). San Francisco, CA: Jossey-Bass.
29. Hackman, J. R. (1986). The psychology of self-management in organizations. In M. S. Pallack, & R. O. Perloff (Eds.), Psychology and work: productivity, change, and employment (pp. 315-342). Englewood Cliffs, NJ: Prentice-Hall.
30. Herzberg, F., Mausner, B., & Synderman, B. (1959). The motivation to work. New York: Wiley.
31. Hoffman, M. L. (1984). Interaction of affect and cognition in empathy. In C. E. Izard, J. Kagan, & R. B. Zajonc (Eds.), Emotions, cognition, and behavior (pp. 103-131). Cambridge, England: Cambridge University Press.
32. Hollander, E. P. (1961). Emergent leadership and social influence. In L. Petrullo & B. Bass (Eds.), Leadership and interpersonal behavior (pp. 30-47). New York: Holt, Rinehart and Winston.
33. House, R. J., & Wigdor, L. A. (1967). Herzberg's dual-factor theory of job satisfaction and motivation: a review of the evidence and a criticism. Personnel Psychology, 20, 369-389.
34. Jöreskog, K., & Sörbom, D. (1993). LISREL 8: structural equation modeling with the SIMPLIS command language. Chicago: Scientific Software International.
35. Kemper, T. D. (1978). A social interactional theory of emotions. New York: Wiley.
36. Kozlowski, S. W. J., Gully, S. M., Salas, E., & Cannon-Bowers, J. A. (1996). Team leadership and development: theory, principles, and guidelines for training leaders and teams. In M. M. Beyerlein, D. A. Johnson & S. T. Beyerlein (Eds.), Advances in interdisciplinary studies of work teams, vol. 3 (pp. 253-291). Greenwich, CT: JAI Press.
37. Lawler, E. E. III (1998). Strategies for high performance organizations. San Francisco, CA: Jossey-Bass.
38. Lazarus, R. S. (1991). Progress on a cognitive-motivational-relational theory of emotion. American Psychologist, 46, 819-834.
39. Lord, R. G. (1977). Functional leadership behavior: measurement and relation to social power and leadership perceptions. Administrative Science Quarterly, 22, 114-133.
40. Mayer, J., Caruso, D., & Salovey, P. (2000). Emotional intelligence meets traditional standards for an intelligence. Intelligence, 27(4), 267-298.
41. Mayer, J. D., DiPaolo, M., & Salovey, P. (1990). Perceiving affective content in ambiguous visual stimuli: a component of emotional intelligence. Journal of Personality Assessment, 54, 772-781.
42. Mayer, J. D., & Geher, G. (1996). Emotional intelligence and the identification of emotion. Intelligence, 22, 89-113.
43. McClelland, D. C. (1976). A guide to job competency assessment. Boston: McBer & Company.
44. McClelland, D. C. (1998). Assessing competencies: use of behavioral interviews to assess competencies associated with executive success. Boston: McBer & Company.
45. McClelland, D. C., & Dailey, C. (1972). Improving officer selection for the Foreign Service. Boston: McBer & Company.
46. Merei, F. (1957). Group leadership and institutionalization. In E. E. Maccoby, T. M. Newcomb, & E. Hartley (Eds.), Readings in social psychology (pp. 522-532). New York: Holt.
47. Motowidlo, S. J., Carter, G. W., Dunnett, M. D., Tippens, N., Werner, S., Burnett, J. R., & Vaughan, M. J. (1992). Studies of the structured behavioral interview. Journal of Applied Psychology, 77, 571-587.
48. Nygren, R., & Levine, E. L. (1996). Leadership of work teams: factors influencing team outcomes. In M. M. Beyerlein, D. A. Johnson & S. T. Beyerlein (Eds.), Advances in interdisciplinary studies of work teams, vol. 3 (pp. 105-126). Greenwich, CT: JAI Press.
49. Pescosolido, A. T. (2001). Informal leaders and the development of group efficacy. Small Group Research, 32, 74-93.
50. Ronan, W. W., & Latham, G. P. (1974). The reliability and validity of the critical incident technique: a closer look. Studies in Personnel Psychology, 6, 53-64.
51. Salancik, G., & Pfeffer, J. (1977). An examination of need-satisfaction models of job attitudes. Administrative Science Quarterly, 22, 427-456.
52. Sally, D. (2000). A general theory of sympathy, mind-reading, and social interaction, with an application to the Prisoners' Dilemma. Social Science Information, 39(4), 567-634.
53. Salovey, P., Bedell, B. T., Detweiler, J. B., & Mayer, J. D. (2000). Current directions in emotional intelligence research. In M. Lewis & J. M. Haviland-Jones (Eds.), Handbook of emotions (2nd ed.) (pp. 504-522). New York: Guilford Press.
54. Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9, 185-211.
55. Schober, M. F. (1998). Different kinds of conversational perspective-taking. In S. R. Fussell, & R. J. Kreuz (Eds.), Social and cognitive approaches to interpersonal communication (pp. 145-174). Mahwah, NJ: Erlbaum.
56. Smith, J. A., & Foti, R. J. (1998). A pattern approach to the study of leader emergence. The Leadership Quarterly, 9(2), 147-160.
57. Spencer, L. M., & Spencer, S. M. (1993). Competence at work: models for superior performance. New York: Wiley.
58. Stein, R. T., & Heller, T. (1979). An empirical analysis of the correlations between leadership status and participation rates reported in the literature. Journal of Personality and Social Psychology, 37, 1993-2002.
59. Steiner, E. D. (1972). Group process and productivity. New York: Academic Press.
60. Stogdill, R. M. (1974). Handbook of leadership. New York: Free Press.
61. Tabachnick, B. G., & Fidell, L. S. (2001). Using multivariate statistics (4th ed.). Boston: Allyn and Bacon.
62. Taggar, S., Hackett, R., & Saha, S. (1999). Leadership emergence in autonomous work teams: antecedents and outcomes. Personnel Psychology, 52, 899-926.
63. Yammarino, F. J. (1996). Group leadership: a levels of analysis perspective. In M. A. West (Ed.), Handbook of work group psychology (pp. 189-224). New York: Wiley.
64. Zajonc, R. B. (1998). Emotions. In D. T. Gilbert, S. T. Fiske & G. Lindzey (Eds.), The handbook of social psychology vol. 1 (4th ed.) (pp. 591-632). Boston, MA: McGraw-Hill.