메뉴 건너뛰기




Volumn 58, Issue 3, 2002, Pages 258-283

Digital libraries and reference services: Present and future

Author keywords

Information services; Information technology; Libraries

Indexed keywords


EID: 0036339240     PISSN: 00220418     EISSN: None     Source Type: Journal    
DOI: 10.1108/00220410210425809     Document Type: Article
Times cited : (52)

References (70)
  • 1
    • 84986070499 scopus 로고    scopus 로고
    • (n.d.), available at: (accessed 12 September 2001).
    • About Sifter (n.d.), available at: http://sifter.indiana.edu/about.shtml (accessed 12 September 2001).
    • About Sifter
  • 2
    • 85032070788 scopus 로고    scopus 로고
    • Going where the questions are: using media to maintain personalised contact in reference service in medium-sized academic libraries
    • Archer, S.B. and Cast, M. (1999), “Going where the questions are: using media to maintain personalised contact in reference service in medium-sized academic libraries”, Reference Librarian, Vol. 66, pp. 39-50.
    • (1999) Reference Librarian , vol.66 , pp. 39-50
    • Archer, S.B.1    Cast, M.2
  • 3
    • 0003254620 scopus 로고    scopus 로고
    • Automated digital libraries: how effectively can computers be used for the skilled tasks of professional librarianship?
    • available at: (accessed 12 September 2001).
    • Arms, W.Y. (2000), “Automated digital libraries: how effectively can computers be used for the skilled tasks of professional librarianship?”, D-Lib Magazine, Vol. 6 No. 7/8, available at: www.dlib.org/dlib/july00/arms/07arms.html (accessed 12 September 2001).
    • (2000) D-Lib Magazine , vol.6 , Issue.7-8
    • Arms, W.Y.1
  • 4
    • 84905784154 scopus 로고    scopus 로고
    • (n.d.), available at: (accessed 12 September 2001).
    • Ask A Librarian (n.d.), available at: www.earl.org.uk/ask/ (accessed 12 September 2001).
    • Ask A Librarian
  • 6
    • 0033131639 scopus 로고    scopus 로고
    • What are digital libraries? Competing visions
    • Borgman, C. (1999), “What are digital libraries? Competing visions”, Information Processing & Management, Vol. 35 No. 3 pp. 227-43.
    • (1999) Information Processing & Management , vol.35 , Issue.3 , pp. 227-243
    • Borgman, C.1
  • 9
    • 0000052084 scopus 로고    scopus 로고
    • Providing virtual reference service: libraries are finding ways to expand services to remote library users
    • Breeding, M. (2001), “Providing virtual reference service: libraries are finding ways to expand services to remote library users”, Information Today, Vol. 18 No. 4, pp. 42-3.
    • (2001) Information Today , vol.18 , Issue.4 , pp. 42-43
    • Breeding, M.1
  • 10
    • 84986016340 scopus 로고    scopus 로고
    • British Library (n.d.), available at: (accessed 25 January 2002 ).
    • British Library (n.d.), STM search, available at: www.bl.uk/services/current/stm.html (accessed 25 January 2002 ).
    • STM search
  • 11
    • 84986121090 scopus 로고    scopus 로고
    • Reference services
    • Bunge, C.A. (1999), “Reference services”, Reference Librarian, Vol. 66, pp. 185-99.
    • (1999) Reference Librarian , vol.66 , pp. 185-199
    • Bunge, C.A.1
  • 12
    • 0034257329 scopus 로고    scopus 로고
    • Unobtrusive data analysis of digital reference questions and service at the Internet Public Library: an exploratory study
    • Carter, D.S. and Janes, J. (2000), “Unobtrusive data analysis of digital reference questions and service at the Internet Public Library: an exploratory study”, Library Trends, Vol. 49 No. 3, pp. 251-65.
    • (2000) Library Trends , vol.49 , Issue.3 , pp. 251-265
    • Carter, D.S.1    Janes, J.2
  • 13
  • 14
    • 0034288247 scopus 로고    scopus 로고
    • An overview of the information retrieval features of twenty digital libraries
    • Chowdhury, G.G. and Chowdhury, S. (2000), “An overview of the information retrieval features of twenty digital libraries”, Program, Vol. 34 No. 4, pp. 341-73.
    • (2000) Program , vol.34 , Issue.4 , pp. 341-373
    • Chowdhury, G.G.1    Chowdhury, S.2
  • 17
    • 85023583111 scopus 로고    scopus 로고
    • Staffing the reference desk in the largely-digital library
    • Coffman, S. and Saxton, M.L. (1999), “Staffing the reference desk in the largely-digital library”, Reference Librarian, Vol. 66, pp. 141-61.
    • (1999) Reference Librarian , vol.66 , pp. 141-161
    • Coffman, S.1    Saxton, M.L.2
  • 18
    • 0009918957 scopus 로고    scopus 로고
    • MyLibrary: personalised electronic services in the Cornell University Library
    • available at: (accessed 25 January 2002).
    • Cohen, S., Fereira, J., Horne, A., Kibbee, B., Mistlebauer, H. and Smith, A. (2000), “MyLibrary: personalised electronic services in the Cornell University Library”, D-Lib Magazine, Vol. 6 No. 4, available at: www.dlib.org/dlib/april00/mistlebauer/04mistlebauer.html (accessed 25 January 2002).
    • (2000) D-Lib Magazine , vol.6 , Issue.4
    • Cohen, S.1    Fereira, J.2    Horne, A.3    Kibbee, B.4    Mistlebauer, H.5    Smith, A.6
  • 19
    • 84986016432 scopus 로고    scopus 로고
    • Delivering answers to your desktop now, when you need them
    • Collaborative Digital Reference Service (n.d.), “ available at: (accessed 10 September 2001).
    • Collaborative Digital Reference Service (n.d.), “Delivering answers to your desktop now, when you need them”, available at: www.loc.gov/rr/digiref/about.html (accessed 10 September 2001).
  • 21
    • 0033132864 scopus 로고    scopus 로고
    • Material mastery: situating digital library use in university research practices
    • Covi, L.M. (1999), “Material mastery: situating digital library use in university research practices”, Information Processing & Management, Vol. 35 No. 3, pp. 293-316.
    • (1999) Information Processing & Management , vol.35 , Issue.3 , pp. 293-316
    • Covi, L.M.1
  • 22
    • 0032012735 scopus 로고    scopus 로고
    • Information professionals in the digital age
    • Cronin, B. (1998), “Information professionals in the digital age”, International Information and Library Review, Vol. 30, pp. 37-50.
    • (1998) International Information and Library Review , vol.30 , pp. 37-50
    • Cronin, B.1
  • 23
    • 0033131835 scopus 로고    scopus 로고
    • Digital library support for scholarly research
    • Downs, R.R. and Friedman, E.A. (1999), “Digital library support for scholarly research”, Information Processing & Management, Vol. 35 No. 3, pp. 281-91.
    • (1999) Information Processing & Management , vol.35 , Issue.3 , pp. 281-291
    • Downs, R.R.1    Friedman, E.A.2
  • 24
    • 4243237634 scopus 로고    scopus 로고
    • Digital libraries research
    • (n.d.), “ available at: (accessed 10 September 2001).
    • Etioni, O. and Weld, D. (n.d.), “Digital libraries research”, available at: www.cs.washington.edu/research/diglib/ (accessed 10 September 2001).
    • Etioni, O.1    Weld, D.2
  • 25
    • 0003233198 scopus 로고    scopus 로고
    • Put yourself in the PIE – The HeadLine personal information environment
    • available at: #GAMBLES (accessed 10 September 2001).
    • Gambles, A. (2000), “Put yourself in the PIE – The HeadLine personal information environment”, D-Lib Magazine, Vol. 6 No. 4, available at: www.dlib.org/dlib/april00/04inbrief.html#GAMBLES (accessed 10 September 2001).
    • (2000) D-Lib Magazine , vol.6 , Issue.4
    • Gambles, A.1
  • 27
    • 0032643333 scopus 로고    scopus 로고
    • Finding information on the World Wide Web: the retrieval effectiveness of Web search engines
    • Gordon, M. and Pathak, P. (1999), “Finding information on the World Wide Web: the retrieval effectiveness of Web search engines”, Information Processing & Management, Vol. 35 No. 2, pp. 141-80.
    • (1999) Information Processing & Management , vol.35 , Issue.2 , pp. 141-180
    • Gordon, M.1    Pathak, P.2
  • 28
    • 0034257325 scopus 로고    scopus 로고
    • Bundles in the wild: managing information to solve problems and maintain situation awareness
    • Gorman, P., Ash, J., Lavelle, M., Lyman, J., Delcambre, L., Maier, D., Weaver, M. and Bowers, S. (2001), “Bundles in the wild: managing information to solve problems and maintain situation awareness”, Library Trends, Vol. 49 No. 2, pp. 266-89.
    • (2001) Library Trends , vol.49 , Issue.2 , pp. 266-289
    • Gorman, P.1    Ash, J.2    Lavelle, M.3    Lyman, J.4    Delcambre, L.5    Maier, D.6    Weaver, M.7    Bowers, S.8
  • 29
    • 0009944255 scopus 로고    scopus 로고
    • CDRS team
    • personal communication, 31 January.
    • Grotke, A. (2002), “CDRS team”, personal communication, 31 January.
    • (2002)
    • Grotke, A.1
  • 30
    • 84986108150 scopus 로고    scopus 로고
    • Richness vs reach: using technology to overcome economic impediments to reference services
    • Holmes-Wong, D. (1999), “Richness vs reach: using technology to overcome economic impediments to reference services”, Reference Librarian, Vol. 66, pp. 201-11.
    • (1999) Reference Librarian , vol.66 , pp. 201-211
    • Holmes-Wong, D.1
  • 31
    • 0000725366 scopus 로고    scopus 로고
    • Special issue: progress toward digital libraries
    • Information Processing & Management (1999), Special issue: progress toward digital libraries, Vol. 35 No. 3, pp. 219-420.
    • (1999) Information Processing & Management , vol.35 , Issue.3 , pp. 219-420
  • 34
    • 84986039333 scopus 로고    scopus 로고
    • Special topic issue: Digital Libraries – Part 1
    • (a)
    • Journal of the American Society for Information Science (2000a), Special topic issue: Digital Libraries – Part 1, Vol. 51 No. 3, pp. 213-310.
    • (2000) Journal of the American Society for Information Science , vol.51 , Issue.3 , pp. 213-310
  • 35
    • 84986040054 scopus 로고    scopus 로고
    • Special topic issue: Digital Libraries – Part 2
    • (b)
    • Journal of the American Society for Information Science (2000b), Special topic issue: Digital Libraries – Part 2, Vol. 51 No. 4, pp. 311-413.
    • (2000) Journal of the American Society for Information Science , vol.51 , Issue.4 , pp. 311-413
  • 37
    • 0003308218 scopus 로고    scopus 로고
    • Offering high quality reference service on the Web: the Collaborative Digital Reference Service (CDRS)
    • available at: (accessed 10 September 2001 ).
    • Kresh, D.N. (2000), “Offering high quality reference service on the Web: the Collaborative Digital Reference Service (CDRS)”, D-Lib Magazine, Vol. 6 No. 6, available at: www.dlib.org/dlib/june00/kresh/06kresh.html (accessed 10 September 2001 ).
    • (2000) D-Lib Magazine , vol.6 , Issue.6
    • Kresh, D.N.1
  • 38
    • 0009943704 scopus 로고    scopus 로고
    • Libraries meet the World Wide Web: the collaborative digital reference service
    • 219, December, pp. 1-31, available at: (accessed 31 January, 2002).
    • Kresh, D.N. (2001), “Libraries meet the World Wide Web: the collaborative digital reference service”, ARL, 219, December, pp. 1-31, available at: www.arl.org/newsltr/219/cdrs.html (accessed 31 January, 2002).
    • (2001) ARL
    • Kresh, D.N.1
  • 40
    • 0010662208 scopus 로고    scopus 로고
    • Assessing digital library services
    • Peters, T.A. (Ed.), “
    • Library Trends (2000), in Peters, T.A. (Ed.), “Assessing digital library services”, Vol. 49 No. 2.
    • (2000) Library Trends , vol.49 , Issue.2
  • 41
    • 0003267168 scopus 로고    scopus 로고
    • Academic libraries in a digital age
    • available at:
    • Lombardi, J.V. (2000), “Academic libraries in a digital age”, D-Lib Magazine, Vol. 6 No. 10, available at: www.dlib.org/dlib/october00/lombardi/10lombardi.html
    • (2000) D-Lib Magazine , vol.6 , Issue.10
    • Lombardi, J.V.1
  • 42
    • 0009891355 scopus 로고    scopus 로고
    • LiveRef(Sm): a registry of real-time digital reference services
    • available at: (accessed 11 September 2001).
    • McKiernan, G. (2001), “LiveRef(Sm): a registry of real-time digital reference services”, available at: www.public.iastate.edu/∼CYBERSTACKS/LiveRef.htm (accessed 11 September 2001).
    • (2001)
    • McKiernan, G.1
  • 43
    • 0000725366 scopus 로고    scopus 로고
    • Progress toward digital libraries: augmentation through integration
    • editorial, “
    • Marchionini, G. and Fox, E.A. (1999), editorial, “Progress toward digital libraries: augmentation through integration”, Information Processing & Management, Vol. 35 No. 3, pp. 219-25.
    • (1999) Information Processing & Management , vol.35 , Issue.3 , pp. 219-225
    • Marchionini, G.1    Fox, E.A.2
  • 46
    • 0034841413 scopus 로고    scopus 로고
    • Use of a digital work environment (DWE) prototype to create a user-centred university digital library
    • (a)
    • Meyyappan, N., Chowdhury, G.G. and Foo, S. (2001a), “Use of a digital work environment (DWE) prototype to create a user-centred university digital library”, Journal of Information Science, Vol. 27 No. 4, pp. 249-64.
    • (2001) Journal of Information Science , vol.27 , Issue.4 , pp. 249-264
    • Meyyappan, N.1    Chowdhury, G.G.2    Foo, S.3
  • 49
    • 84986092555 scopus 로고    scopus 로고
    • (n.d.), available at: my.lib.ncsu.edu (accessed 13 September 2001).
    • MyLibrary@NCState (n.d.), available at: my.lib.ncsu.edu (accessed 13 September 2001).
  • 50
    • 23044524721 scopus 로고    scopus 로고
    • The shape of e-reference’
    • Oder, N. and Weissman, S. (2001), “The shape of e-reference’’, Library Journal, Vol. 126 No. 2,pp. 46-50.
    • (2001) Library Journal , vol.126 , Issue.2 , pp. 46-50
    • Oder, N.1    Weissman, S.2
  • 52
    • 0009944256 scopus 로고    scopus 로고
    • Ask a Librarian’ electronic reference services: the importance of corporate culture, communication and service attitude
    • Richardson, J., Fletcher, J., Hunter, A. and Westerman, P. (2000), “‘Ask a Librarian’ electronic reference services: the importance of corporate culture, communication and service attitude”, Library Automated Systems Information Exchange (LASIE), Vol. 31 No. 4, pp. 25-37.
    • (2000) Library Automated Systems Information Exchange (LASIE) , vol.31 , Issue.4 , pp. 25-37
    • Richardson, J.1    Fletcher, J.2    Hunter, A.3    Westerman, P.4
  • 53
    • 23044526685 scopus 로고    scopus 로고
    • Academic libraries test Web-based reference
    • Rogers, M. (2001), “Academic libraries test Web-based reference”, Library Journal, Vol. 126 No. 12, p. 25.
    • (2001) Library Journal , vol.126 , Issue.12 , pp. 25
    • Rogers, M.1
  • 54
    • 0003195660 scopus 로고    scopus 로고
    • Who is going to mine digital library resources? And how?
    • available at: (accessed 13 September 2001).
    • Rudner, L. (2000), “Who is going to mine digital library resources? And how?”, D-Lib Magazine, Vol. 6 No. 5, available at: www.dlib.org/dlib/may00/rudner/05rudner.html (accessed 13 September 2001).
    • (2000) D-Lib Magazine , vol.6 , Issue.5
    • Rudner, L.1
  • 55
    • 0003308329 scopus 로고    scopus 로고
    • Towards the hybrid library
    • available at: (accessed 13 September 2001).
    • Rusbridge, C. (1998), “Towards the hybrid library”, D-Lib Magazine, available at: www.dlib.org/dlib/july98/rusbridge/07rusbridge.html (accessed 13 September 2001).
    • (1998) D-Lib Magazine
    • Rusbridge, C.1
  • 56
    • 0034257333 scopus 로고    scopus 로고
    • Digital library evaluation: toward an evolution of concepts
    • Saracevic, T. (2000), “Digital library evaluation: toward an evolution of concepts”, Library Trends, Vol. 49 No. 3, pp. 350-69.
    • (2000) Library Trends , vol.49 , Issue.3 , pp. 350-369
    • Saracevic, T.1
  • 57
    • 0009889996 scopus 로고    scopus 로고
    • Reference resources on the Web
    • Sherman, C. (2000), “Reference resources on the Web”, Online, Vol. 24 No. 1, pp. 52-6.
    • (2000) Online , vol.24 , Issue.1 , pp. 52-56
    • Sherman, C.1
  • 58
    • 0032269644 scopus 로고    scopus 로고
    • Service perspectives for the digital library remote reference services
    • Sloan, B.G. (1998), “Service perspectives for the digital library remote reference services”, Library Trends, Vol. 47 No. 1, pp. 117-43.
    • (1998) Library Trends , vol.47 , Issue.1 , pp. 117-143
    • Sloan, B.G.1
  • 59
    • 84986016474 scopus 로고    scopus 로고
    • Enhancing reference services through technology
    • Smith, B. (2001), “Enhancing reference services through technology”, Legal Reference Services Quarterly, Vol. 19 No. 1/2, pp. 133-46.
    • (2001) Legal Reference Services Quarterly , vol.19 , Issue.1-2 , pp. 133-146
    • Smith, B.1
  • 61
    • 23044525506 scopus 로고    scopus 로고
    • Virtual reference services in a real world
    • Tenopir, C. (2001), “Virtual reference services in a real world”, Library Journal, Vol. 126 No. 12, pp. 38-40.
    • (2001) Library Journal , vol.126 , Issue.12 , pp. 38-40
    • Tenopir, C.1
  • 62
    • 0034933035 scopus 로고    scopus 로고
    • Reference services in the new millennium
    • Tenopir, C. and Ennis, L.A. (2001), “Reference services in the new millennium”, Online, Vol. 25 No. 4, pp. 40-5.
    • (2001) Online , vol.25 , Issue.4 , pp. 40-45
    • Tenopir, C.1    Ennis, L.A.2
  • 64
    • 84986012689 scopus 로고    scopus 로고
    • Virtual Reference Desk (n.d.), available at: (accessed 14 September 2001).
    • Virtual Reference Desk (n.d.), available at: www.vrd.org/about.shtml (accessed 14 September 2001).
  • 65
    • 0003439298 scopus 로고    scopus 로고
    • available at: trec.nist.gov/pubs/trec8/papers/qa-report.pdf (accessed 14 September 2001).
    • Voorhees, E. (1999), The TREC-8 Question Answering Track Report, available at: trec.nist.gov/pubs/trec8/papers/qa-report.pdf (accessed 14 September 2001).
    • (1999) The TREC-8 Question Answering Track Report
    • Voorhees, E.1
  • 66
    • 0003439298 scopus 로고    scopus 로고
    • available at: trec.nist.gov/pubs/trec9/papers/qa-report.pdf (visited 14 September 2001).
    • Voorhees, E. (2000, The TREC-9 Question Answering Track Report, available at: trec.nist.gov/pubs/trec9/papers/qa-report.pdf (visited 14 September 2001).
    • (2000) The TREC-9 Question Answering Track Report
    • Voorhees, E.1
  • 68
    • 0009918206 scopus 로고    scopus 로고
    • The Virtual Reference Desk: supporting education through a network of human expertise
    • San Diego, CA, November 8, Information Today Inc. Medford, NJ
    • Wasik, J.M. and Lankes, R.D. (1999), “The Virtual Reference Desk: supporting education through a network of human expertise”, Proceedings of the Internet Librarian Conference, San Diego, CA, November 8, Information Today Inc., Medford, NJ, pp. 198-202.
    • (1999) Proceedings of the Internet Librarian Conference , pp. 198-202
    • Wasik, J.M.1    Lankes, R.D.2
  • 69
    • 0003365027 scopus 로고    scopus 로고
    • What are digital libraries?
    • 4, available at: #dlf (accessed 14 September 2001).
    • Waters, D.J. (1998), “What are digital libraries?”, CLIR Issues, 4, available at: www.clir.org/pubs/issues/issues04.html#dlf (accessed 14 September 2001).
    • (1998) CLIR Issues
    • Waters, D.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.