Commitment and conflict management for relational marketing in China

International Journal of Technology Management

Volumn 24, Issue 1, 2002, Pages 88-105

  Wong, Alfred ^a   Tjosvold, Dean ^a   Pengzhu, Zhang ^a  

^a LINGNAN UNIVERSITY   (Hong Kong)

Author keywords

Avoidance; Competitive conflict; Cooperative conflict; Supply chain partnership

Indexed keywords

COMPETITIVE INTELLIGENCE; CUSTOMER SATISFACTION; INFORMATION MANAGEMENT; QUALITY CONTROL; TOTAL QUALITY MANAGEMENT;

CONFLICT MANAGEMENT; SUPPLY CHAIN PARTNERSHIPS;

INDUSTRIAL MANAGEMENT;

EID: 0036089081     PISSN: 02675730     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJTM.2002.003046     Document Type: Article

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