Tacit knowledge, tacit ignorance, and the future of academic librarianship

College and Research Libraries

Volumn 62, Issue 6, 2001, Pages 565-584

  Crowley, Bill ^a  

^a NONE

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0035540962     PISSN: 00100870     EISSN: None     Source Type: Journal    
DOI: 10.5860/crl.62.6.565     Document Type: Review

References (75)

1. John Seely Brown and Paul Duguid, The Social Life of Information (Boston: Harvard Business School Pr., 2000), 5-6.
2. The short definition is from Bill Crowley, "Building Useful Theory: Tacit Knowledge, Practitioner Reports, and the Culture of LIS Inquiry," Journal of Education for Library and Information Science 40 (fall 1999): 282.
3. Brown and Duguid, The Social Life of Information, 6.
4. Jacques Barzun, The American University: How It Runs, Where It Is Going, 2d ed. (Chicago: Univ. of Chicago Pr., 1993), 198.
5. Ibid.
6. John Henry Newman, The Idea of a University (Notre Dame, IN: University of Notre Dame Pr., 1982), 8. Reprint of 1873 edition.
7. Crowley, Building Useful Theory: Enhancing the Research Effectiveness of Faculty, Consultants, and Practitioners, forthcoming.
8. This caution, fundamental to modern pragmatism in most variants, is even more strongly developed in Bill Crowley, "The Dilemma of the Librarian in Canadian Higher Education," Canadian Journal of Information and Library Science 22 (Apr. 1997): 15.
9. Michael Polanyi, The Tacit Dimension (Garden City, N.Y.: Doubleday Anchor), 4
10. Crowley, "Building Useful Theory," 283.
11. Quoted in William J. Broad, "Scientist at Work: Philip E. Coyle, III - Words of Caution on Missile Defense," New York Times, 16 Jan. 2001, national edition, sec. "Science Times," D1.
12. Crowley, "Tacit Knowledge and Quality Assurance: Bridging the Theory-Practice Divide," in Knowledge Management for the Information Professional, ed. T. Kanti Srikantaiah and Michael E. D. Koenig (Medford, N.J.: American Society for Information Science/Information Today, 2000): 205-20.
13. Dorothy Leonard and Sylvia Sensiper, "The Role of Tacit Knowledge in Group Innovation," California Management Review 40 (spring 1998): 126.
14. For an example of electronic alternatives, see Robert V. Antonucci and Joseph M. Cronin, "Creating an Online University," Journal of Academic Librarianship 27 (Jan. 2001): 20-23.
15. Felix T. Chu, "Librarian-Faculty Relations in Collection Development," Journal of Academic Librarianship 23 (Jan. 1997): 17.
16. Simonetta Tabboni, "The Stranger and Modernity: From Equality of Rights to Recognition of Difference," Thesis Eleven 43 (1995): 18.
17. Georg Simmel, "The Stranger," in The Sociology of Georg Simmel, ed. Kurt H. Wolff (Glencoe, Ill.: Free Pr., 1950), 402-8.
18. See Crowley, "Redefining the Status of the Librarian in Higher Education," College & Research Libraries 57 (Mar. 1996): 113-21; -, "The Dilemma of the Librarian in Canadian Higher Education"; William A. Crowley Jr., "A Draft Research Model of the Research University Libary: Exploring the Scholar-Librarian Partnership of Jaroslav Pelikan" in The Idea of the University: A Reexamination (Ph.D. diss., Ohio Univ., 1995).
19. See Crowley, "Redefining the Status of the Librarian in Higher Education," College & Research Libraries 57 (Mar. 1996): 113-21; -, "The Dilemma of the Librarian in Canadian Higher Education"; William A. Crowley Jr., "A Draft Research Model of the Research University Libary: Exploring the Scholar-Librarian Partnership of Jaroslav Pelikan" in The Idea of the University: A Reexamination (Ph.D. diss., Ohio Univ., 1995).
20. See Crowley, "Redefining the Status of the Librarian in Higher Education," College & Research Libraries 57 (Mar. 1996): 113-21; -, "The Dilemma of the Librarian in Canadian Higher Education"; William A. Crowley Jr., "A Draft Research Model of the Research University Libary: Exploring the Scholar-Librarian Partnership of Jaroslav Pelikan" in The Idea of the University: A Reexamination (Ph.D. diss., Ohio Univ., 1995).
21. Correspondence from Donna M. Carroll, president, Dominican University, to William Crowley, associate professor, Graduate School of Library and Information Science, Dec.14, 2000.
22. William G. Tierney, "Facts and Constructs: Defining Reality in Higher Education Organizations," Review of Higher Education 11 (fall 1987): 64.
23. Cited in Larry Hardesty, Do We Need Academic Libraries? A Position Paper of the Association of College and Research Libraries (ACRL) (Chicago: Association of College and Research Libraries, revised Jan. 21, 2000) [cited 19 February 2001]. Available online from http://www.ala.org/acrl/ academiclib.html.
24. Ibid., 4, n. 2.
25. Hardesty, "'Libraries' Dropped from Accreditation Criteria," College & Research Libraries News 61 (Nov. 2000): 888.
26. George Ritzer, The McDonaldization Thesis (London: Sage, 1998), 151-62.
27. Charles Homer Haskins, The Rise of Universities (New York: Holt, 1923).
28. See, for example, "The Self-Fulfilling Prophecy," chap. XIII in Robert K. Merton, Social Theory and Social Structure, enl. ed. (New York: Free Pr., 1968), 475-90.
29. Although predating the Web environment, a useful discussion of issues involving control of the classroom is found in Robert E. Young, "Faculty Development and the Concept of 'Profession,'" Academe 73, no. 3 (May-June 1987): 12-14.
30. Antonucci and Cronin, "Creating an Online University."
31. Stuart Crainer and Des Dearlove, Gravy Training: Inside the Business of Business Schools (San Francisco: Jossey-Bass, 1999), particularly chapter 10, "Uncertain Futures."
32. Ritzer, The McDonaldization Thesis, 161.
33. th ed. (Cambridge, Mass.: Harvard University Pr., 1995), 181-82.
34. John Dewey, Logic: The Theory of Inquiry, in The Later Works, 1925-1953, Vol. 12: 1938, ed. Jo Ann Boydston (Carbondale and Edwardsville, Ill.: Southern Illinois Univ. Pr., 1986), 512.
35. rd International Reading Association, Toronto, May 1-6, 1988, EDRS, ED 302807
36. Robert K. Merton, "The Unanticipated Consequences of Purposive Social Action," American Sociological Review 1 (1936): 894.
37. Ibid., 903.
38. st Century: An American Perspective," British Journal of Educational Studies 41 (Mar. 1993): 34.
39. Wade R. Kotter, "Bridging the Great Divide: Improving Relations between Librarians and Classroom Faculty," Journal of Academic Librarianship 25 (July 1999): 295.
40. Ibid., 295-96.
41. Hardesty, Do We Need Academic Libraries? 2.
42. Young, "Faculty Development and the Concept of 'Profession,'"12.
43. Robert Dingwall, "Atrocity Stories' and Professional Relationships," Sociology of Work and Occupations 4 (Nov. 1977): 395.
44. Kotter, "Bridging the Great Divide," 295.
45. Barzun, The American University.
46. See Meg McSherry Breslin and J. Linn Allen, "City Colleges Faculty and Staff Approve Contract, Despite Opposition," Chicago Tribune, 2000 Oct. 21, sec. 1, 5, for a discussion of how new faculty will be required to teach five classes or 15 hours per semester as opposed to a level of four classes or 12 hours a semester for "senior faculty members"; J. Linn Allen, "City Colleges Teachers Fear Their Jobs Could Go Private," Chicago Tribune, 2001 Feb. 15, sec. 1, 1, 28, for a consideration of "privatizing ... business and computer science teaching."
47. See Meg McSherry Breslin and J. Linn Allen, "City Colleges Faculty and Staff Approve Contract, Despite Opposition," Chicago Tribune, 2000 Oct. 21, sec. 1, 5, for a discussion of how new faculty will be required to teach five classes or 15 hours per semester as opposed to a level of four classes or 12 hours a semester for "senior faculty members"; J. Linn Allen, "City Colleges Teachers Fear Their Jobs Could Go Private," Chicago Tribune, 2001 Feb. 15, sec. 1, 1, 28, for a consideration of "privatizing ... business and computer science teaching."
48. Ibid.
49. Chris Argyris, "Tacit Knowledge and Management," in Tacit Knowledge in Professional Practice: Researcher and Practitioner Perspectives, ed. Robert J. Sternberg and Joseph A. Horvath (Mahwah, N.J.: Lawrence Erlbaum, 1999), 126.
50. Ibid.
51. See the extended discussion in Mordecai Lee, "A Jewish 'March of Dimes'? Organization Theory and the Future of Jewish Community Relations Councils," Jewish Political Studies Review 12 (spring 2000): 3-19.
52. Ibid., 4.
53. Ibid., particularly 5-16.
54. See the extended discussion in Crowley, "A Draft Research Model of the Research University Library."
55. Jaroslav Pelikan, The Idea of a University: A Reexamination (New Haven, Conn.: Yale Univ. Pr., 1992), 74-75.
56. st Century," in The Future of Libraries in Human Communication: Abstracts and Full-text Documents of Papers and Demos Given at the IATUL [International Association of Technological University Libraries] Conference, Chania, Greece, May 17-21,1999, vol. 19. EDRS, ED 433833.
57. An excellent description of approaches for surfacing tacit knowledge can be found in Leonard and Sensiper, "The Role of Tacit Knowledge in Group Innovation."
58. Armando Petrucci, "Reading to Read: A Future for Reading," in A History of Reading in the West, ed. Guglielmo Cavallo and Roger Chartier (Amhurst, Mass.: Univ. of Massachusetts Pr., 1999), 353.
59. Catherine Sheldrick Ross, "'If They Read Nancy Drew, So What?': Series Book Readers Talk Back," Library & Information Science Research 17 (summer 1995): 232; see also J. A. Appleyard, S.J., Becoming a Reader: The Experience of Fiction from Childhood to Adulthood (Cambridge, Mass.: Cambridge Univ. Pr., 1990).
60. Catherine Sheldrick Ross, "'If They Read Nancy Drew, So What?': Series Book Readers Talk Back," Library & Information Science Research 17 (summer 1995): 232; see also J. A. Appleyard, S.J., Becoming a Reader: The Experience of Fiction from Childhood to Adulthood (Cambridge, Mass.: Cambridge Univ. Pr., 1990).
61. See Farber, "Turning Students into Readers"; Virginia Vesper, "The Readers' Advisory in Academic Libraries" [cited 12 March 2001]. Available online from http://www.mtsu.edu/~itconf/ proceed97/vesper.html; Henry M. Wriston, "The College Librarian and the Teaching Staff," Bulletin of the American Library Association 29 (Apr. 1935): 178-79.
62. See Farber, "Turning Students into Readers"; Virginia Vesper, "The Readers' Advisory in Academic Libraries" [cited 12 March 2001]. Available online from http://www.mtsu.edu/~itconf/ proceed97/vesper.html; Henry M. Wriston, "The College Librarian and the Teaching Staff," Bulletin of the American Library Association 29 (Apr. 1935): 178-79.
63. See Farber, "Turning Students into Readers"; Virginia Vesper, "The Readers' Advisory in Academic Libraries" [cited 12 March 2001]. Available online from http://www.mtsu.edu/~itconf/ proceed97/vesper.html; Henry M. Wriston, "The College Librarian and the Teaching Staff," Bulletin of the American Library Association 29 (Apr. 1935): 178-79.
64. Association of College and Research Libraries, Information Literacy Competency Standards for Higher Education (Chicago: ACRL, 2000).
65. Piotr Sztomopka, Robert K. Merton: An Intellectual Profile (New York: St. Martin, 1986), 18.
66. William James, "The Ph.D. Octopus," in Memories and Studies (New York: Greenwood, 1968): 320-47. Reprinted from the Harvard Monthly (Mar. 1903).
67. Julie Yang and Don Frank, "Working Effectively with Scholars: A Key to Academic Library Success," Georgia Library Quarterly 36 (summer 1999): 10.
68. Courtney Leatherman, "The Faculty: The Number of New Ph.D.'s Drops for the First Time Since 1985," Chronicle of Higher Education 47, no. 22 (Feb. 9, 2001) [cited 14 March 2001]. Available online for subscribers only from http://chronicle.com/weekly/v47/i22/22a01001.htm.
69. Rebecca Kellogg, "Beliefs and Realities," College & Research Libraries News 47 (Sept. 1986): 493.
70. James R. Mingle, Faculty Work and the Cost/Quality/Access Collision (Denver, Colo.: State Higher Education Executive Officers/Education Commission of the States). Presentation to Members of Boards of Visitors, Virginia Institutions, Sponsored by the State Council of Higher Education for Virginia, Richmond, October 27, 1992, EDRS, ED 356 730.
71. Ibid., 6.
72. Prudence W. Dalrymple and Carol S. Scherrer, "Tools for Improvement: A Systematic Analysis and Guide to Accreditation by the JCAHO," Bulletin of the Medical Library Association 86 (Jan. 1998): 10.
73. Roxane E. Oakley, "New Standards for Ohio Schools and School Libraries," State Library of Ohio News 258 (Nov./Dec. 2000): 2.
74. Donald F. Kettl, "Creating High-performance Postsecondary Education." This is a commissioned paper by the National Governors Association Center for Best Practices [cited 24 March 2001]. Available online from http://nga.org/cda/files/HIGHEREDREINVENTINGHIED.pdf.
75. John C. Nelson, "Moody's Investors Service," cited in Martin van der Werf, "More Colleges Are Seeing the Virtues of Merging," Chronicle of Higher Education 47 (Mar. 23, 2001): A27.