Executives′ use of information technology: Comparison of electronic mail and an accounting information system

Journal of Information Technology

Volumn 15, Issue 2, 2000, Pages 149-164

  Marginson, David ^a   King, Malcolm ^b   Mc Aulay, Laurie ^b  

^a UNIVERSITY OF MANCHESTER   (United Kingdom)

^b LOUGHBOROUGH UNIVERSITY   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0034342036     PISSN: 02683962     EISSN: 14664437     Source Type: Journal    
DOI: 10.1080/026839600344339     Document Type: Article

References (80)

1. Agarwal, R. and Prasad, J. (1997) The role of innovation characteristics and perceived voluntariness in the acceptance of information technologies.Decision Sciences,28(3), 557-73.
2. Al-Gahtani, S.S. and King, M. (1999) Attitudes, satisfaction and usage: factors contributing to each in the acceptance of information technology.Behaviour and Information Technology,18(4), 277-97.
3. Ashmos, D.P. and Duchon, D. (1998) Participation in strategic decision making: the role of organizational predisposition and issue interpretation.Decision Sciences,29(1), 25-51.
4. Brown, A.D. (1997) Narcissism, identity and legitimacy.Academy of Management Review,22(3), 643-86.
5. Burns, T. and Stalker, G. (1966)The Management of Innovation(Tavistock, London).
6. Carlson, P.J. and Davis, G.B. (1998) An investigation of media selection among directors and managers: from ‘self to ‘other’ orientation.MIS Quarterly,22(3), 335-62.
7. Charmaz, K. (1995) Grounded theory. InRethinking Methods in Psychology, Smith, J.A., Harré, R. and Van Langenhove, L. (eds) (Sage, London), pp. 27-49.
8. Chattopadhyay, P., Glick, W.H., Miller, C.C. and Huber, G.P. (1999) Determinants of executive beliefs: comparing functional conditioning and social influenceStrategic Management Journal,20(8), 763-89.
9. Daft, R.L. and Lengel, R.H. (1984) Information richness: a new approach to managerial information processing and organizational design. InResearch in Organizational Behavior (Vol. 6), Staw, B. and Cummings, L. (eds) (JAI, Greenwich), pp. 199-233.
10. Daft, R.L. and Lengel, R.H. (1986) Organization information requirements, media richness and structural design.Management Science,32(5), 554-71.
11. Daft, R.L. and Lengel, R.H. (1990) Information richness: a new approach to managerial behavior and organizational design. InInformation and Cognition in Organizations, Cummings, L.L. and Staw, B.M. (eds) (JAI, Greenwich), pp. 243-85.
12. Daft, R.L., Lengel, R.H., and Trevino, L.K. (1987) Message equivocality, media selection, and manager performance: implications for information systems.Management Information Systems Quarterly,11, 355-66.
13. Davis, F.D. (1986) A technology acceptance model for empirically testing new end-user information systems: theory and results. Doctoral dissertation, Sloan School of Management, Massachusetts Institute of Technology.
14. Davis, F.D. (1993) User acceptance of information technology: system characteristics, user perceptions and behavioral impacts.International Journal of Man-Machine Studies,38, 473-87.
15. DeSanctis, G. and Poole, M.S. (1994) Capturing the complexity in advanced technology use: adaptive structuration theory.Organization Science,5(2), 121-47.
16. Donabedian, B., McKinnon, S.M. and Bruns Jr, W.J. (1998) Task characterisation, managerial socialisation, and media selection.Management Communications Quarterly,11(3), 372-400.
17. Dutton, J.E. and Dukeridge, J.M. (1991) Keeping an eye on the mirror: image and identity in organizational adaptation.Academy of Management Journal,34(3), 517-54.
18. Fitzgerald, B. and Murphy, C. (1994) Introducing executive information systems into organizations: separating fact from fallacy.Journal of Information Technology,9(3), 288-96.
19. Fulk, J. (1993) Social construction of communication technology.Academy of Management Journal,36(5), 921-50.
20. Fulk, J. and Boyd, B. (1991) Emerging theories of communications in organizations.Journal of Management,17(2), 407-46.
21. Fulk, J. and Ryu, D. (1990)Perceiving Electronic Mail Systems: Partial Test of the Social Information Processing Model. Paper presented to the International Communication Association, Dublin, Ireland, June.
22. Fulk, J., Steinfield, C.W., Schmitz, J. and Power, J.G. (1987) A social information processing model of media use in organizations.Communication Research,14(5), 529-52.
23. Gamble, P.R. and Gibson, D.A. (1999) Executive values and decision making: the relationship of culture and information flows.Journal of Management Studies,36(2), 217-40.
24. Gefen, D. and Straub, D.W. (1997) Gender differences in the perception and use of e-mail: an extension to the technology acceptance model, MIS Quarterly,21(4), 389-400.
25. Giddens, A. (1984)The Constitution of Society: Outline of a Theory of Structuration(Polity Press, Cambridge).
26. Glaser, B.G. and Strauss, A.L. (1967)The Discovery of Grounded Theory(Aldine, Chicago).
27. Griffith, T.L. (1999) Technology features as triggers for sense-making.Academy of Management Review,24(3), 472-88.
28. Habermas, J. (1984)The Theory of Communicative Action: Reason and Rationalization of Society (1)(Beacon Press, Boston).
29. Habermas, J. (1987)The Theory of Communicative Action: Lifeworld and Social System (2)(Beacon Press, Boston).
30. Harris, M. (1980)Cultural Materialism: The Struggle for a Science of Culture(Vintage Books, New York).
31. Hwang, M. (1998) Did task type matter in the use of decision room GSS? A critical review and a meta-analysis.Omega,26(1), 1-15.
32. Jackson, C.M., Chow, S. and Leitch, R.A. (1997) Toward an understanding of the behavioral intention to use an information system.Decision Sciences,28(2), 357-80.
33. Jones, J.W., Saunders, C. and McLeod Jr., R. (1988-1989) Information media and source patterns across managerial levels: a pilot study.Journal of Management Information Systems,5, 71-84.
34. Johnson, T. and Kaplan, R.S. (1987)Relevance Lost: The Rise and Fall of Management Accounting(Harvard University Press, Harvard).
35. Kahn, R. L., Wolfe, D., Quinn, R., Snoek, J. D. and R. Rosenthal (1964)Organization Stress: Studies in Role Conflict and Ambiguity(Wiley, New York).
36. Kettinger, W.J. and Grover, V. (1997) The use of computermediated communication in an interorganizational context.Decision Sciences,28(3), 513-55.
37. King, M. and McAulay, L. (1997) Information technology investment evaluation: evidence and interpretations.Journal of Information Technology,12(2), 131-44.
38. King, R.C. and Xia, W. (1997) Media appropriateness: effects of experience on communication media choice.Decision Sciences,28(4), 877-910.
39. Kling, R. and Gerson, E.M. (1977) The social dynamics of technical innovation in the Computing World.Symbolic Interaction,11(1), 132-46.
40. Knight, D., Pearce, C.L., Smith, K.G., Olian, J.D., Sims, H.P., Smith, K.A. and Flood, P. (1999) Top management team diversity, group process and strategic consensus.Strategic Management Journal,20(5), 445-65.
41. Kraut, R.E., Rice, R.E., Cool, C. and Fish, R.S. (1998) Varieties of social influence: the role of utility and norms in the success of a new communications medium.Organization Science,9(4), 437-53.
42. Leidner, D. and Elam, J.J. (1993) Executive information systems: their impact on executive decision making.Journal of Management Information Systems,10(3), 139-55.
43. Lengel, R.H. and Daft, R.L. (1988) The selection of communication media as an executive skill.The Academy of Management Executive,11(3), 225-32.
44. McLeod Jr., R., and Jones, J.W. (1987) A framework for office automation.MIS Quarterly,11, 86-104.
45. Markus, M.L. (1986) Toward a ‘critical mass’ theory of interactive media.Communication Research,4(2), 491-511.
46. Markus, M.L. (1994) Electronic mail as the medium of management choice.Organization Science,5(4), 502-27.
47. Mead, G.H. (1934)Mind, Self, and Society(University of Chicago Press, Chicago).
48. Mintzberg, H. (1973)The Nature of Management Work(Harper and Row, New York).
49. Mintzberg, H. (1975) The manager’s job: folklore and fact.Harvard Business Review,53(4), 49-61.
50. Mintzberg, H. (1987) Crafting strategy.Harvard Business Review,65(4), 66-75.
51. Mintzberg, H. (1994)The Rise and Fall of Strategic Planning(Prentice Hall, New York).
52. Moore, G.C. and Benbasat, I. (1991) Development of an instrument to measure the perceptions of adopting an information technology innovation.Information Systems Research,2(3), 192-222.
53. Ngwenyama, O.K. and Lee, A.S. (1997) Communication richness in electronic mail: critical social theory and the contextuality of meaning.MIS Quarterly,21(2), 145-67.
54. Orlikowski, W.J. (1992) The duality of technology: rethinking the concept of technology in organizations.Organization Science,3(3), 398-427.
55. Pinsonneault, A. and Rivard, S. (1998) Information technology and the nature of managerial work: from the productivity paradox to the Icarus paradox?MIS Quarterly,22(3), 287-310.
56. Poole, M.S. and DeSanctis, G. (1990) Understanding the use of group decision support systems: the theory of adaptive structuration. InOrganizations and Communication Technology, Fulk, J. and Steinfield, C. (eds) (Sage, Newbury Park), pp. 173-91.
57. Punj, G. and Stewart, D.W. (1983) Cluster analysis in marketing research: a review and suggestions for application.Journal of Market Research,20(2), 111-29.
58. Rai, A. and Bajwa, D.S. (1997) An empirical investigation into factors relating to the adoption of executive information systems: an analysis of EIS for collaboration and decision support.Decision Sciences,28(4), 939-72.
59. Rice, R.E. and Case, D. (1983) Electronic message systems in the university: a description of use and utility.Journal of Communication,33, 131-52.
60. Rice, R.E. and Shook, D. (1990) Relationships of job categories and organizational levels to use of communication channels, including electronic mail: a meta analysis and extension.Journal of Management Studies,27(2), 195-229.
61. Roberts, J. (1991) The possibilities of accountability.Accounting, Organizations and Society,16(4), 355-68.
62. Roberts, J. and Scapens, R. (1985) Accounting systems and systems of accountability - understanding accounting practices in their organisational contexts.Accounting, Organisations and Society,10(4), 443-56.
63. Russ, G.S., Daft, R.L. and Lengel, R.H. (1990) Media selection and managerial characteristics in organizational communications.Management Communication Quarterly,4(2), 151-75.
64. Salancik, G.R. and Pfeffer, J. (1978) A social information approach to job attitudes and task design.Administrative Science Quarterly,23, 224-52.
65. Sarbaugh-Thompson, M. and Feldman, M.S. (1998) Electronic mail and organizational communication: does saying ‘Hi’ really matter?Organization Science,9(6), 685-98.
66. Scapens, R.W. (1990) Researching management practice: the role of case study methods.British Accounting Review,22(3), 259-81.
67. Schmitz, J. (1987)Electronic Messaging: System Use in Local Governments.Paper presented at the meeting of International Communication Association, Montreal.
68. Schmitz, J. and Fulk, J. (1991) Organizational colleagues, media richness, and electronic mail: a test of the social influence model of technology use.Communication Research,18(4), 487-523.
69. Short, J., Williams, E. and Christie, B. (1976)The Social Psychology of Telecommunications(Wiley, London).
70. Staw, B. Bell, N. and Clausen, J.A. (1986) The dispositional approach to job attitudes.Administrative Science Quarterly,31, 56-77.
71. Svenning, L. (1982) Explaining predispositions toward telecommunications innovations: the influence of individual, contextual, and innovation factors on attitudes, intentions, and projections toward video-conferencing. Unpublished doctoral dissertation, University of Southern California, Annenberg School of Communications.
72. Tetlock, P.E. (1992) The impact of accountability on judgement and choice: towards a social contingency model.Advances in Experimental Social Psychology,25, 331-76.
73. Trevino, L.K., Lengel, R.H. and Daft, R.L. (1987) Media symbolism and media choice in crganizations: a symbolic interactionist perspective.Communication Research,14, 553-74.
74. Trevino, L.K., Lengel, R.H., Bodensteiner, W., Gerloff, E.A. and Muir, N.K. (1990) The richness imperative and cognitive style: the role of individual differences in media choice behavior.Management Communications Quarterly,4(2), 176-97.
75. Trist, E.L. and Bamforth, K.W. (1951) Some social and psychological consequences of the longwall method of coal-getting.Human Relations,4(1), 6-24.
76. Vandenbosch, B. and Higgins, C.A. (1995) Executive support systems and learning: a model and empirical test.Journal of Management Information Systems,12(2), 99-130.
77. Vandenbosch, B. and Huff, S.L. (1997) Searching and scanning: how executives obtain information from executive information systems.MIS Quarterly,21(1), 81-107.
78. Weick, K.E. (1979)The Social Psychology of Organizing(Addison-Wesley, Reading).
79. Wilson, R.A. and Sangster, A. (1992) The automation of accounting practice.Journal of Information Technology,7(1), 65-75.
80. Yin, R.K. (1994)Case Study Research: design and methods, 2nd Edition(Sage, Thousand Oaks).