Making survey results easy to report to consumers how reporting needs guided survey design in CAHPS™

Medical Care

Volumn 37, Issue 3 SUPPL. 1, 1999, Pages

  McGee, Jeanne ^a   Kanouse, David E ^b   Sofaer, Shoshanna ^c   Hargraves, J Lee ^d   Hoy, Elizabeth ^e   Kleimann, Susan ^f  

^a McGee and Evers Consulting Inc   (United States)

^b RAND CORPORATION   (United States)

^c CITY UNIVERSITY OF NEW YORK   (United States)

^d Picker Institute   (United States)

^e Polaris Group   (United States)

^f Kleimann Communications Group   (United States)

Author keywords

Consumer participation; Consumer satisfaction; Health care surveys; Information services; Insurance, health; Quality assurance, health care

Indexed keywords

ADULT; ARTICLE; COGNITION; CONSUMER; DECISION MAKING; EPIDEMIOLOGY; FEMALE; GOVERNMENT; HEALTH CARE QUALITY; HEALTH INSURANCE; HUMAN; INFORMATION PROCESSING; INFORMATION SERVICE; MALE; METHODOLOGY; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; QUESTIONNAIRE; STANDARD; UNITED STATES; UTILIZATION REVIEW;

ADULT; COGNITION; CONSUMER SATISFACTION; DATA COLLECTION; DECISION MAKING; FEMALE; HEALTH CARE SURVEYS; HUMANS; INFORMATION SERVICES; INSURANCE, HEALTH; MALE; MIDDLE AGED; QUALITY OF HEALTH CARE; QUESTIONNAIRES; RESEARCH DESIGN; UNITED STATES; UNITED STATES AGENCY FOR HEALTHCARE RESEARCH AND QUALITY;

EID: 0033086967     PISSN: 00257079     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005650-199903001-00004     Document Type: Review

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