Consumer perspectives on information needs for health plan choice

Health Care Financing Review

Volumn 18, Issue 1, 1996, Pages 55-73

  Gibbs, Deborah A ^a   Sangl, Judith A ^b   Burrus, Barri ^b  

^a RTI INTERNATIONAL   (United States)

^b NONE

Author keywords

[No Author keywords available]

Indexed keywords

CONSUMER; COST BENEFIT ANALYSIS; DECISION MAKING; HEALTH CARE COST; HEALTH INSURANCE; INFORMATION; MEDICAID; MEDICARE; PATIENT SATISFACTION; PRIVATE HEALTH INSURANCE; QUALITY CONTROL; RATING SCALE; REVIEW;

COMPETITIVE MEDICAL PLANS; CONSUMER PARTICIPATION; CONSUMER SATISFACTION; DATA COLLECTION; HEALTH BENEFIT PLANS, EMPLOYEE; HEALTH SERVICES RESEARCH; INFORMATION SERVICES; MEDICAID; MEDICARE; QUALITY OF HEALTH CARE; UNITED STATES;

EID: 0030469011     PISSN: 01958631     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (13)

1. Agency for Health Care Policy and Research: Consumer Survey Information in a Reforming Health Care System. AHCPR Pub. No. 95-0083. Summary of a conference sponsored by AHCPR and the Robert Wood Johnson Foundation, September 28-29, 1994. Rockville, MD. August 1995.
2. Gibbs, D.A.: Information Needs for Consumer Choice: Final Focus Group Report. Prepared for the Health Care Financing Administration under Contract No. 500-94-0048. Baltimore, MD. October 1995.
3. Gold, MA, and Wooldridge, J.: Plan-Based Surveys of Satisfaction With Access and Quality of Care: Review and Critique. In Agency for Health Care Policy and Research: Conference Survey Information in a Reforming Health Care System. AHCPR Pub. No. 95-0083. Pp. 75-110. Rockville, MD. August 1995.
4. Greenbaum, T.: The Practical Handbook and Guide to Focus Group Research. Lexington, MA Lexington Books, 1988.
5. Hibbard, J.H., and Jewett, J.J.: Using Report Cards to Inform and Empower Consumer Understanding of Quality-of-Care Information. Paper presented at the Annual Meeting of the American Public Health Association. San Diego, CA. October 1995.
6. Hibbard, J.H., and Jewett, J.J.: What Type of Quality Information Do Consumers Want in a Health Care Report Card? Medical Research and Review 53(1):28-47, March 1996.
7. Institute of Medicine: Improving the Medicare Market: Adding Choice and Protections. Washington, DC. National Academy Press, 1996.
8. Kaiser Permanente, Northern California Region: Quality Report Card. Unpublished. 1993.
9. Mechanic, D.: Commentary: Consumer Choice Among Health Insurance Options. Health Affairs:139-148, Spring 1989.
10. Minnesota Health Data Institute: 1995 Consumer Survey: Summary Report of Health Plan Category Comparisons. Minneapolis, MN. January 1996.
11. National Committee on Quality Assurance : NCQA Consumer Information Project: Focus Group Report. Washington, DC. 1995.
12. Schnaier, J.A., Garfinkel, S.A., Gibbs, D.A., et al: Information Needs for Consumer Choice: Case Study Report. Prepared for the Health Care Financing Administration under Contract No. 500-94-0048. Baltimore, MD. December 1995.
13. U.S. General Accounting Office: Health Care: Employers and Individual Consumers Want Additional Information on Quality. Pub. No. GAO/HEHS-95-201. Washington, DC. 1995.