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Volumn 18, Issue 9, 2001, Pages 882-899

Investigating organizational quality management maturity: An instrument validation study

Author keywords

Construct measurement; Corporate culture; Quality management

Indexed keywords


EID: 0011153104     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710110407091     Document Type: Article
Times cited : (16)

References (16)
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  • 3
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  • 4
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    • Ciampa, D.1
  • 5
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  • 7
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    • Quality value-chain: a meta-synthesis of frontiers of quality movement
    • May
    • Gehani, R.R. (1993), “Quality value-chain: a meta-synthesis of frontiers of quality movement”, The Executive, May, pp. 29-42.
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  • 8
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  • 10
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    • Hackman, J.R.1    Wageman, R.2
  • 13
    • 0032632415 scopus 로고    scopus 로고
    • The relationship between total quality management practices and operational performance
    • Samson, D. and Terziovski, M. (1999), “The relationship between total quality management practices and operational performance”, Journal of Operations Management, Vol. 17, pp. 393-409.
    • (1999) Journal of Operations Management , vol.17 , pp. 393-409
    • Samson, D.1    Terziovski, M.2
  • 14
    • 84962968942 scopus 로고
    • An instrument for measuring the critical factors of quality management
    • Saraph, J.V., Benson, G.P. and Schroeder, R.G. (1989), “An instrument for measuring the critical factors of quality management”, Decision Sciences, Vol. 20, pp. 810-29.
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.