A conceptual framework for deployment of strategy-related continuous improvements

TQM Magazine

Volumn 12, Issue 5, 2000, Pages 340-349

  Carpinetti, Luiz C R ^a   Gerólamo, Mateus C ^a   Dorta, Marcelo ^a  

^a UNIVERSITY OF SÃO PAULO   (Brazil)

Author keywords

Kaizen; Performance measurement; Process management; Quality function deployment

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; BENCHMARKING; COSTS; CUSTOMER SATISFACTION; INDUSTRIAL MANAGEMENT; MARKETING; PROCESS ENGINEERING; STRATEGIC PLANNING;

BUISNESS PROCESSES; KAIZEN; PERFORMANCE MEASUREMENT; PROCESS MANAGEMENT;

QUALITY FUNCTION DEPLOYMENT;

EID: 0010641186     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780010341950     Document Type: Review

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