Total quality management versus business process reengineering: Are academicians teaching what businesses are practicing?

Production and Inventory Management Journal

Volumn 37, Issue 2, 1996, Pages 71-75

  Krieter, Cindy ^a  

^a Leaf Inc   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

INDUSTRIAL RESEARCH; PROCESS ENGINEERING;

BUSINESS PROCESS REENGINEERING (BPR);

TOTAL QUALITY MANAGEMENT;

EID: 0030174068     PISSN: 08978336     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (5)

1. Berger, D. R., et al. The Change Management Handbook: A Road Map to Corporate Transformation. Homewood, IL: Irwin Professional Publishing, 1994.
2. Brocka, B., and M. S. Brocka. Quality Management: Implementing the Best Ideas of the Masters. Homewood, IL: Business One Irwin, 1992.
3. Decision Sciences Institute 1994 Proceedings. 1994 Annual Meeting, November 20-22, 1994, Honolulu, Hawaii.
4. Hammer, M., and J. Champy. Reengineering the Corporation. New York: McGraw-Hill, Inc., 1991.
5. Illinois Manufacturers' Directory. Evanston, IL: Manufacturers' News Inc., 1995.