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Volumn 16, Issue 6, 2004, Pages 1095-1132

Evaluating the user-centredness of development organisations: Conclusions and implications from empirical usability capability maturity assessments

Author keywords

Human centred design; Process assessment; Usability capability; Usability maturity; User centred design

Indexed keywords

COMPUTER SOFTWARE; HUMAN COMPUTER INTERACTION; MATHEMATICAL MODELS; PRODUCT DEVELOPMENT; SOCIETIES AND INSTITUTIONS;

EID: 9944237270     PISSN: 09535438     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.intcom.2004.07.006     Document Type: Article
Times cited : (26)

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