The improvement of human-centred processes - Facing the challenge and reaping the benefit of ISO 13407

International Journal of Human Computer Studies

Volumn 55, Issue 4, 2001, Pages 553-585

  Earthy, Jonathan ^a   Jones, Brian Sherwood ^b   Bevan, Nigel ^c  

^a LLOYD'S REGISTER   (United Kingdom)

^b Process Contracting Limited   (United Kingdom)

^c SERCO ASSURANCE   (United Kingdom)

Author keywords

Human centred design; ISO 13407; ISO TR 18529; Process capability assessment; Process improvement; User centred design

Indexed keywords

HUMAN COMPUTER INTERACTION; PROCESS ENGINEERING; PROJECT MANAGEMENT; SYSTEMS ENGINEERING; USER INTERFACES;

HUMAN-CENTRED DESIGN;

HUMAN ENGINEERING;

EID: 0035497287     PISSN: 10715819     EISSN: None     Source Type: Journal    
DOI: 10.1006/ijhc.2001.0493     Document Type: Conference Paper

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