"You're not a stone": Emotional sensitivity in a bureaucratic setting

Journal of Contemporary Ethnography

Volumn 33, Issue 6, 2004, Pages 735-766

  Garot, Robert ^a  

^a BOWLING GREEN STATE UNIVERSITY   (United States)

Author keywords

Anger; Crying; Emotion management; Housing; Human service work; Office culture; Phenomenology

Indexed keywords

EID: 9544224128     PISSN: 08912416     EISSN: None     Source Type: Journal    
DOI: 10.1177/0891241604269326     Document Type: Article

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