-
3
-
-
84937312709
-
Managing emotions in public: The case of wheelchair users
-
Cahill, Spencer E. and Robin Eggleston. 1994. "Managing Emotions in Public: The Case of Wheelchair Users." Social Psychology Quarterly 57:300-312.
-
(1994)
Social Psychology Quarterly
, vol.57
, pp. 300-312
-
-
Cahill, S.E.1
Eggleston, R.2
-
4
-
-
84970203235
-
Guarding against boredom: Security specialists in the U.S. Air Force
-
Charlton, Joy and Rosanna Hertz. 1989. "Guarding Against Boredom: Security Specialists in the U.S. Air Force." Journal of Contemporary Ethnography 18:299-326.
-
(1989)
Journal of Contemporary Ethnography
, vol.18
, pp. 299-326
-
-
Charlton, J.1
Hertz, R.2
-
5
-
-
0002834899
-
Emotions and micropolitics in everyday life: Some patterns and paradoxes of 'place
-
edited by Theodore D. Kemper. Albany, NY: SUNY Press
-
Clark, Candace. 1990. "Emotions and Micropolitics in Everyday Life: Some Patterns and Paradoxes of 'Place.'" Pp. 305-333 in Research Agendas in the Sociology of Emotions, edited by Theodore D. Kemper. Albany, NY: SUNY Press.
-
(1990)
Research Agendas in the Sociology of Emotions
, pp. 305-333
-
-
Clark, C.1
-
6
-
-
21344490503
-
A review and an integration of research on job burnout
-
Cordes, Cynthia L. and Thomas W. Dougherty. 1993. "A Review and an Integration of Research on Job Burnout." Academy of Management Review 18:621-656.
-
(1993)
Academy of Management Review
, vol.18
, pp. 621-656
-
-
Cordes, C.L.1
Dougherty, T.W.2
-
7
-
-
0007294735
-
Behavior in private places: Sustaining definitions of reality in gynecological examinations
-
edited by H.P. Dreitzel. London: Macmillan
-
Emerson, Joan P. 1970. "Behavior in Private Places: Sustaining Definitions of Reality in Gynecological Examinations." Pp. 74-97 in Recent Sociology Number 2, edited by H.P. Dreitzel. London: Macmillan.
-
(1970)
Recent Sociology Number 2
, vol.2
, pp. 74-97
-
-
Emerson, J.P.1
-
8
-
-
0001108476
-
The derivation of emotional experience from the social construction of reality
-
Flaherty, Michael G. 1992. "The Derivation of Emotional Experience from the Social Construction of Reality." Studies in Symbolic Interaction 13:167-182.
-
(1992)
Studies in Symbolic Interaction
, vol.13
, pp. 167-182
-
-
Flaherty, M.G.1
-
9
-
-
84989057028
-
Laughter, the best mediation: Humor as emotion management in interaction
-
Francis, Linda E. 1994. "Laughter, the Best Mediation: Humor as Emotion Management in Interaction." Symbolic Interaction 17:147-163.
-
(1994)
Symbolic Interaction
, vol.17
, pp. 147-163
-
-
Francis, L.E.1
-
10
-
-
0031512385
-
Ideology and interpersonal emotion management: Redefining identity in two support groups
-
_. 1997. "Ideology and Interpersonal Emotion Management: Redefining Identity in Two Support Groups." Social Psychology Quarterly 60:153-171.
-
(1997)
Social Psychology Quarterly
, vol.60
, pp. 153-171
-
-
-
11
-
-
0003702370
-
-
Indianapolis, IN: Bobbs-Merrill
-
Goffman, Erving. 1961. Encounters. Indianapolis, IN: Bobbs-Merrill.
-
(1961)
Encounters
-
-
Goffman, E.1
-
12
-
-
0001890789
-
Social structural effects on emotions
-
edited by Theodore D. Kemper. Albany, NY: SUNY Press
-
Gordon, Steven L. 1990. "Social Structural Effects on Emotions." Pp. 145-179 in Research Agendas in the Sociology of Emotions, edited by Theodore D. Kemper. Albany, NY: SUNY Press.
-
(1990)
Research Agendas in the Sociology of Emotions
, pp. 145-179
-
-
Gordon, S.L.1
-
13
-
-
84917143671
-
Emotion work, feeling rules, and social structure
-
Hochschild, Arlie Russell. 1979. "Emotion Work, Feeling Rules, and Social Structure." American Journal of Sociology 85:551-575.
-
(1979)
American Journal of Sociology
, vol.85
, pp. 551-575
-
-
Hochschild, A.R.1
-
17
-
-
84928848785
-
Emotional socialization in the postmodern era: Children in day care
-
Leavitt, Robin Lynn and Martha Bauman Power. 1989. "Emotional Socialization in the Postmodern Era: Children in Day Care." Social Psychology Quarterly 52:35-43.
-
(1989)
Social Psychology Quarterly
, vol.52
, pp. 35-43
-
-
Leavitt, R.L.1
Power, M.B.2
-
19
-
-
0028511453
-
Women, work, and well-being: The importance of work conditions
-
Lennon, Mary Clare. 1994. "Women, Work, and Well-being: The Importance of Work Conditions." Journal of Health and Social Behavior 35:235-247.
-
(1994)
Journal of Health and Social Behavior
, vol.35
, pp. 235-247
-
-
Lennon, M.C.1
-
20
-
-
0002721358
-
Training for 'detached concern' in medical students
-
edited by Harold Lief. New York: Harper and Row
-
Lief, Harold and Renée C. Fox. 1963. "Training for 'Detached Concern' in Medical Students." Pp. 12-35 in The Psychological Basis of Medical Practice, edited by Harold Lief. New York: Harper and Row.
-
(1963)
The Psychological Basis of Medical Practice
, pp. 12-35
-
-
Lief, H.1
Fox, R.C.2
-
21
-
-
0010107024
-
The development of a work ethic in the severely retarded
-
edited by G. Thomas Bellamy, Gail O'Connor, and Orv C. Karan. Baltimore, MD: University Park Press
-
Martin, Andrew S., Robert W. Flexer, and James F. Newbery. 1979. "The Development of a Work Ethic in the Severely Retarded." Pp. 137-159 in Vocational Rehabilitation of Severely Handicapped Persons: Contemporary Service Strategies, edited by G. Thomas Bellamy, Gail O'Connor, and Orv C. Karan. Baltimore, MD: University Park Press.
-
(1979)
Vocational Rehabilitation of Severely Handicapped Persons: Contemporary Service Strategies
, pp. 137-159
-
-
Martin, A.S.1
Flexer, R.W.2
Newbery, J.F.3
-
23
-
-
84963044114
-
Emotions, reflexivity, and action: An interactionist analysis
-
Mills, Trudy and Sherryl Kleinman. 1988. "Emotions, Reflexivity, and Action: An Interactionist Analysis." Social Forces 66:1009-1027.
-
(1988)
Social Forces
, vol.66
, pp. 1009-1027
-
-
Mills, T.1
Kleinman, S.2
-
25
-
-
0028702001
-
Interpretations of stress in institutions: The cultural production of ambiguity and burnout
-
Myerson, Debra E. 1994. "Interpretations of Stress in Institutions: The Cultural Production of Ambiguity and Burnout." Administrative Science Quarterly 39:628-653.
-
(1994)
Administrative Science Quarterly
, vol.39
, pp. 628-653
-
-
Myerson, D.E.1
-
26
-
-
0010162821
-
The differences in inappropriate behavior and instructional interactions in sheltered and nonsheltered work environments
-
Nisbet, Jan and Lisbeth Vincent. 1986. "The Differences in Inappropriate Behavior and Instructional Interactions in Sheltered and Nonsheltered Work Environments." The Journal of the Association for Persons with Severe Handicaps 11:19-27.
-
(1986)
The Journal of the Association for Persons with Severe Handicaps
, vol.11
, pp. 19-27
-
-
Nisbet, J.1
Vincent, L.2
-
29
-
-
0010107025
-
Vocational habilitation: A time for change
-
edited by Robert J. Flynn and Kathleen E. Nitsch. Baltimore: University Park Press
-
Pomerantz, David J. and David Marholin, II. 1980. "Vocational Habilitation: A Time for Change." Pp. 259-282 in Normalization, Social Integration, and Community Services, edited by Robert J. Flynn and Kathleen E. Nitsch. Baltimore: University Park Press.
-
(1980)
Normalization, Social Integration, and Community Services
, pp. 259-282
-
-
Pomerantz, D.J.1
Marholin D. II2
-
30
-
-
0003155181
-
Expression of emotion as part of the work role
-
Rafaeli, Anat and Robert I. Sutton. 1987. "Expression of Emotion as Part of the Work Role." Academy of Management Review 12:23-37.
-
(1987)
Academy of Management Review
, vol.12
, pp. 23-37
-
-
Rafaeli, A.1
Sutton, R.I.2
-
31
-
-
0000307324
-
Emotional contrast strategies as means of social influence: Lessons from criminal interrogators and bill collectors
-
_. 1991. "Emotional Contrast Strategies as Means of Social Influence: Lessons from Criminal Interrogators and Bill Collectors." Academy of Management Journal 34:749-775.
-
(1991)
Academy of Management Journal
, vol.34
, pp. 749-775
-
-
-
32
-
-
0001271864
-
'Banana time': Job satisfaction and informal interaction
-
Roy, Donald. 1959-1960. "'Banana Time': Job Satisfaction and Informal Interaction." Human Organization 18:158-68.
-
(1959)
Human Organization
, vol.18
, pp. 158-168
-
-
Roy, D.1
-
33
-
-
84936823563
-
Managing emotions in medical school: Students' contacts with the living and the dead
-
Smith, Allen C., III and Sherryl Kleinman. 1989. "Managing Emotions in Medical School: Students' Contacts with the Living and the Dead." Social Psychology Quarterly 52:56-69.
-
(1989)
Social Psychology Quarterly
, vol.52
, pp. 56-69
-
-
Smith A.C. III1
Kleinman, S.2
-
34
-
-
0030306195
-
Talking feelings: The collaborative construction of emotion in talk between close relational partners
-
Staske, Shirley A. 1996. "Talking Feelings: The Collaborative Construction of Emotion in Talk Between Close Relational Partners." Symbolic Interaction 19:111-135.
-
(1996)
Symbolic Interaction
, vol.19
, pp. 111-135
-
-
Staske, S.A.1
-
35
-
-
84970099525
-
The highs and lows of emotional labor: Detectives' encounters with criminals and victims
-
Stenross, Barbara and Sherryl Kleinman. 1989. "The Highs and Lows of Emotional Labor: Detectives' Encounters with Criminals and Victims." Journal of Contemporary Ethnography 17:435-452.
-
(1989)
Journal of Contemporary Ethnography
, vol.17
, pp. 435-452
-
-
Stenross, B.1
Kleinman, S.2
-
36
-
-
34548597004
-
Maintaining norms about expressed emotions: The case of bill collectors
-
Sutton, Robert I. 1991. "Maintaining Norms about Expressed Emotions: The Case of Bill Collectors." Administrative Science Quarterly 36:245-68.
-
(1991)
Administrative Science Quarterly
, vol.36
, pp. 245-268
-
-
Sutton, R.I.1
-
37
-
-
84936628636
-
Self-labeling processes in mental illness: The role of emotional deviance
-
Thoits, Peggy. 1985. "Self-labeling Processes in Mental Illness: The Role of Emotional Deviance." American Journal of Sociology 91:221-249.
-
(1985)
American Journal of Sociology
, vol.91
, pp. 221-249
-
-
Thoits, P.1
-
38
-
-
0030160184
-
Managing the emotions of others
-
_. 1996. "Managing the Emotions of Others." Symbolic Interaction 19:85-109.
-
(1996)
Symbolic Interaction
, vol.19
, pp. 85-109
-
-
-
39
-
-
33846111111
-
Alienating and liberating emotions at work: Supermarket clerks' performance of customer service
-
Tolich, Martin B. 1993. "Alienating and Liberating Emotions at Work: Supermarket Clerks' Performance of Customer Service." Journal of Contemporary Ethnography 22:361-381.
-
(1993)
Journal of Contemporary Ethnography
, vol.22
, pp. 361-381
-
-
Tolich, M.B.1
-
40
-
-
0002316713
-
'Real feelings': Emotional expression and organizational culture
-
Van Maanen, John and Gideon Kunda. 1989. "'Real Feelings': Emotional Expression and Organizational Culture." Research in Organizational Behavior 11:43-103.
-
(1989)
Research in Organizational Behavior
, vol.11
, pp. 43-103
-
-
Van Maanen, J.1
Kunda, G.2
-
41
-
-
84936059384
-
Life transitions, role histories, and mental health
-
Wheaton, Blair. 1990. "Life Transitions, Role Histories, and Mental Health." American Sociological Review 55:209-223.
-
(1990)
American Sociological Review
, vol.55
, pp. 209-223
-
-
Wheaton, B.1
-
42
-
-
0010200620
-
Sheltered workshops in the decade ahead: Work and wages, or welfare
-
edited by G. Thomas Bellamy, Gail O'Connor, and Orv C. Karan. Baltimore, MD: University Park Press
-
Whitehead, Claude W. 1979. "Sheltered Workshops in the Decade Ahead: Work and Wages, or Welfare." Pp. 71-84 in Vocational Rehabilitation of Severely Handicapped Persons: Contemporary Service Strategies, edited by G. Thomas Bellamy, Gail O'Connor, and Orv C. Karan. Baltimore, MD: University Park Press.
-
(1979)
Vocational Rehabilitation of Severely Handicapped Persons: Contemporary Service Strategies
, pp. 71-84
-
-
Whitehead, C.W.1
-
45
-
-
0010137137
-
Putting the work ethic to work
-
Yankelovich, Daniel and John Immerwahr. 1984. "Putting the Work Ethic to Work." Society 21:58-76.
-
(1984)
Society
, vol.21
, pp. 58-76
-
-
Yankelovich, D.1
Immerwahr, J.2
|