-
1
-
-
0001786592
-
Relationship marketing
-
Berry, L.L. Shostack, G.L. Upah, G.D. American Marketing Association Chicago, IL
-
Berry, L.L. (1983), "Relationship marketing", in Berry, L.L., Shostack, G.L. and Upah, G.D. (Eds), Emerging Perspectives of Services Marketing, American Marketing Association, Chicago, IL.
-
(1983)
Emerging Perspectives of Services Marketing
-
-
Berry, L.L.1
-
2
-
-
85024239775
-
Towards a paradigm shift in marketing? An examination of current marketing practices
-
Brodie, R.J., Coviello, N.E., Brookes, R.W. and Little, V. (1997), "Towards a paradigm shift in marketing? An examination of current marketing practices", Journal of Marketing Management, Vol. 13 No. 5, pp. 383-406.
-
(1997)
Journal of Marketing Management
, vol.13
, Issue.5
, pp. 383-406
-
-
Brodie, R.J.1
Coviello, N.E.2
Brookes, R.W.3
Little, V.4
-
3
-
-
0003907592
-
-
Butterworth-Heinemann Oxford
-
Christopher, M., Payne, A. and Ballantyne, D. (1991), Relationship Marketing, Bringing Quality, Customer Service, and Marketing Together, Butterworth-Heinemann, Oxford.
-
(1991)
Relationship Marketing, Bringing Quality, Customer Service, and Marketing Together
-
-
Christopher, M.1
Payne, A.2
Ballantyne, D.3
-
4
-
-
0442297524
-
Contemporary marketing practices of consumer and business-to-business firms: How different are they
-
Coviello, N.E. and Brodie, R.J. (2001), "Contemporary marketing practices of consumer and business-to-business firms: how different are they", Journal of Business and Industrial Marketing, Vol. 16 No. 5, pp. 382-400.
-
(2001)
Journal of Business and Industrial Marketing
, vol.16
, Issue.5
, pp. 382-400
-
-
Coviello, N.E.1
Brodie, R.J.2
-
5
-
-
85024161913
-
Understanding contemporary marketing: Development of a classification scheme
-
Coviello, N.E., Brodie, R.J. and Munro, H.J. (1997), "Understanding contemporary marketing: development of a classification scheme", Journal of Marketing Management, Vol. 13 No. 6, pp. 501-22.
-
(1997)
Journal of Marketing Management
, vol.13
, Issue.6
, pp. 501-22
-
-
Coviello, N.E.1
Brodie, R.J.2
Munro, H.J.3
-
6
-
-
12944317282
-
An investigation of marketing practice by firm size
-
Coviello, N.E., Brodie, R.J. and Munro, H. (2000), "An investigation of marketing practice by firm size", Journal of Business Venturing, Vol. 15 No. 5/6, pp. 523-45.
-
(2000)
Journal of Business Venturing
, vol.15
, Issue.56
, pp. 523-45
-
-
Coviello, N.E.1
Brodie, R.J.2
Munro, H.3
-
7
-
-
0036021512
-
How firms relate to their markets: An empirical analysis of contemporary marketing practices
-
Coviello, N.E., Brodie, R.J., Danaher, P. and Johnson, W. (2002), "How firms relate to their markets: an empirical analysis of contemporary marketing practices", Journal of Marketing, Vol. 66 No. 3, pp. 33-47.
-
(2002)
Journal of Marketing
, vol.66
, Issue.3
, pp. 33-47
-
-
Coviello, N.E.1
Brodie, R.J.2
Danaher, P.3
Johnson, W.4
-
8
-
-
85067059335
-
Industrial networks: A review
-
Axelsson, B. Easton, G. Routledge London
-
Easton, G. (1992), "Industrial networks: a review", in Axelsson, B. and Easton, G. (Eds), Industrial Networks: A New View of Reality, Routledge, London, pp. 3-27.
-
(1992)
Industrial Networks: A New View of Reality
, pp. 3-27
-
-
Easton, G.1
-
9
-
-
1642631341
-
Ocho de cada diez líderes están en manos extranjeras
-
Economia (2000), "Ocho de cada diez líderes están en manos extranjeras", Economia, 27 May, p. 23.
-
(2000)
Economia
, Issue.27
, pp. 23
-
-
Economia1
-
12
-
-
0002173630
-
From marketing mix to relationship marketing: Towards a paradigm shift in marketing
-
Gronroos, C. (1994), "From marketing mix to relationship marketing: towards a paradigm shift in marketing", Asia-Australia Marketing Journal, Vol. 2 No. 1, pp. 9-29.
-
(1994)
Asia-Australia Marketing Journal
, vol.2
, Issue.1
, pp. 9-29
-
-
Gronroos, C.1
-
13
-
-
0023399146
-
The new marketing - Developing long-term interactive relationships
-
Gummesson, E. (1987), "The new marketing - developing long-term interactive relationships", Long Range Planning, Vol. 20 No. 4, pp. 10-20.
-
(1987)
Long Range Planning
, vol.20
, Issue.4
, pp. 10-20
-
-
Gummesson, E.1
-
14
-
-
0003506109
-
-
5th ed. Prentice-Hall Englewood Cliffs, NJ
-
Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W. (1998), Multivariate Data Analysis, 5th ed., Prentice-Hall, Englewood Cliffs, NJ.
-
(1998)
Multivariate Data Analysis
-
-
Hair, J.F.1
Anderson, R.E.2
Tatham, R.L.3
Black, W.4
-
16
-
-
0032355264
-
Market orientation and organizational performance: Is innovation a missing link?
-
Han, J.K., Namwoon, K. and Srivastava, R. (1998), "Market orientation and organizational performance: is innovation a missing link?", Journal of Marketing, Vol. 62 No. 4, pp. 30-45.
-
(1998)
Journal of Marketing
, vol.62
, Issue.4
, pp. 30-45
-
-
Han, J.K.1
Namwoon, K.2
Srivastava, R.3
-
17
-
-
0041493741
-
Cultural diversity in small business: Implications for firm performance
-
Hartenian, L.S. and Gudmundson, D.E. (2000), "Cultural diversity in small business: implications for firm performance", Journal of Developmental Entrepreneurship, Vol. 5 No. 3, pp. 209-20.
-
(2000)
Journal of Developmental Entrepreneurship
, vol.5
, Issue.3
, pp. 209-20
-
-
Hartenian, L.S.1
Gudmundson, D.E.2
-
18
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Hunt, S.D. and Morgan, R.M. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58 No. 3, pp. 20-38.
-
(1994)
Journal of Marketing
, vol.58
, Issue.3
, pp. 20-38
-
-
Hunt, S.D.1
Morgan, R.M.2
-
19
-
-
8844237716
-
-
Quorum Books Westport, CT
-
Houston, F.S., Gassenheimer, J.B. and Maskulka, J.M. (1992), Marketing Exchange Transactions and Relationships, Quorum Books, Westport, CT.
-
(1992)
Marketing Exchange Transactions and Relationships
-
-
Houston, F.S.1
Gassenheimer, J.B.2
Maskulka, J.M.3
-
20
-
-
0026494564
-
The balanced scorecard - Measures that drive performance
-
Kaplan, R. and Norton, D.P. (1992), "The balanced scorecard - measures that drive performance", Harvard Business Review, January/February.
-
(1992)
Harvard Business Review
-
-
Kaplan, R.1
Norton, D.P.2
-
21
-
-
0003048219
-
Market orientation: The construct, research propositions, and managerial implications
-
Kolhi, A.K. and Jaworski, B.J. (1990), "Market orientation: the construct, research propositions, and managerial implications", Journal of Marketing, Vol. 54, April.
-
(1990)
Journal of Marketing
, vol.54
-
-
Kolhi, A.K.1
Jaworski, B.J.2
-
22
-
-
21344496451
-
MARKOR: A measure of market orientation
-
Kolhi, A.K., Jaworski, B.J. and Kumar, A. (1993), "MARKOR: a measure of market orientation", Journal of Marketing Research, Vol. XXX, November, pp. 467-77.
-
(1993)
Journal of Marketing Research
, vol.30
, pp. 467-77
-
-
Kolhi, A.K.1
Jaworski, B.J.2
Kumar, A.3
-
23
-
-
0034365508
-
The effects of strategy type on the market orientation-performance relationship
-
Matsuno, K. and Mentzer, J.T. (2000), "The effects of strategy type on the market orientation-performance relationship", Journal of Marketing, Vol. 64 No. 4, pp. 1-16.
-
(2000)
Journal of Marketing
, vol.64
, Issue.4
, pp. 1-16
-
-
Matsuno, K.1
Mentzer, J.T.2
-
24
-
-
0034418615
-
Determinants of managerial performance: A cross-cultural comparison of the perceptions of middle-level managers in four countries
-
Neelankavil, J.P., Mathur, A. and Zhang, Y. (2000), "Determinants of managerial performance: a cross-cultural comparison of the perceptions of middle-level managers in four countries", Journal of International Business Studies, Vol. 31 No. 1, pp. 121-40.
-
(2000)
Journal of International Business Studies
, vol.31
, Issue.1
, pp. 121-40
-
-
Neelankavil, J.P.1
Mathur, A.2
Zhang, Y.3
-
25
-
-
0009230241
-
Paradigm shift in marketing theory and approach: The emergence of relationship marketing
-
Sheth, J.N. Parvatiyar, A. Center for Relationship Marketing Atlanta
-
Parvatiyar, A. and Sheth, J. (1994), "Paradigm shift in marketing theory and approach: the emergence of relationship marketing", in Sheth, J.N. and Parvatiyar, A. (Eds), Relationship Marketing: Theory, Methods, and Applications, Center for Relationship Marketing, Atlanta.
-
(1994)
Relationship Marketing: Theory, Methods, and Applications
-
-
Parvatiyar, A.1
Sheth, J.2
-
26
-
-
84862463314
-
-
"Profiling marketing practice in transition economy: the Argentine case", Proceedings of the 30th. EMAC Conference, Bergen, Norway, 8-11 May
-
Pels, J. and Brodie, R.J. (2001), "Profiling marketing practice in transition economy: the Argentine case", Proceedings of the 30th. EMAC Conference, Bergen, Norway, 8-11 May.
-
(2001)
-
-
Pels, J.1
Brodie, R.J.2
-
27
-
-
84862455938
-
-
"Patterns and determinants of foreign direct investment in emerging economies", Research Seminar, School of Business Economics Universidad Torcuato Di Tella, Buenos Aires
-
Pereiro, L. (1998), "Patterns and determinants of foreign direct investment in emerging economies", Research Seminar, School of Business Economics Universidad Torcuato Di Tella, Buenos Aires.
-
(1998)
-
-
Pereiro, L.1
-
28
-
-
0002576092
-
The positive effect of a market orientation on business profitability: A balanced replication
-
Slater, S.F. and Narver, J.C. (2000), "The positive effect of a market orientation on business profitability: a balanced replication", Journal of Business Research, Vol. 48 No. 1, pp. 69-73.
-
(2000)
Journal of Business Research
, vol.48
, Issue.1
, pp. 69-73
-
-
Slater, S.F.1
Narver, J.C.2
-
29
-
-
0041385347
-
The changing role of marketing in the corporation
-
Webster, F.E. (1992), "The changing role of marketing in the corporation", Journal of Marketing, Vol. 56 No. 4, pp. 1-17.
-
(1992)
Journal of Marketing
, vol.56
, Issue.4
, pp. 1-17
-
-
Webster, F.E.1
|