Heritage sites as tourism assets for Asian Pacific destinations: Insights from ancient European tourism

Asia Pacific Journal of Tourism Research

Volumn 9, Issue 3, 2004, Pages 267-280

  Laws, Eric ^a   Pan, Grace Wen ^b  

^a JAMES COOK UNIVERSITY   (Australia)

^b GRIFFITH UNIVERSITY   (Australia)

Author keywords

Heritage tourism; Site management; Tourism in the ancient world; Visitor management

Indexed keywords

HERITAGE TOURISM; TOURISM MANAGEMENT; TOURIST ATTRACTION; TOURIST DESTINATION;

OCEANIC REGIONS; PACIFIC OCEAN; PACIFIC RIM; WORLD;

EID: 8644269572     PISSN: 10941665     EISSN: None     Source Type: Journal    
DOI: 10.1080/1094166042000290664     Document Type: Article

References (54)

1. Ashworth, G. (1993). Culture and Tourism: Conflict or Symbiosis in Europe? In W. Pompl & P. Lowry (eds), Tourism in Europe, Structures and Developments (pp. 13-35). CAB International, Wallingford.
2. Ashworth, G. & Tunbridge, J. (1990). The Tourist Historic City. Belhaven, London.
3. Aylward, A. (1994). The Appeal of Heritage Tourism: The Quality of Yesteryear. WTO, Madrid.
4. Bennet, T. (1988). Museums and the People. In R. Lumley (ed), The Museum Time Machine, Putting Cultures On Display (pp. 63-85). Routledge, London.
5. Bowen, D. E. & Schneider, B. (1985). Boundary Spanning Role Employees and the Service Encounter: Some Guidelines For Management and Research. In J. A. Czepiel, M. Soloman & C. Surprenant (eds), The Service Encounter, Managing Employee/Customer Interaction In Service Business. Lexington Books, Boston.
6. Britton, S. (1991). Tourism, Capital and Place: Towards a Critical Geography of Tourism. Environment and Planning, D: Society and Space, 9, 451-478.
7. Brown, M. (1998). Defining Heritage Tourism: Implications for Marketing and Impact assessment. Discussion paper presented at the annual TTRA conference, Fort Worth, Texas.
8. Brown, A. (1997). Helpers, Children, and Hands Oo Exhibits. Museum Management and Curatorship, 6(1), 80-90.
9. Casson, L. (1994). Travel in the Ancient World. Johns Hopkins University Press, Baltimore.
10. Carlzon, J. (1987). Moments of Truth. Harper and Row, New York.
11. China Travel News (2003). Heritage Conservation Act 1982 (in Chinese).
12. Chang, T. C. (1999). Local Uniqueness in the Global Village: Heritage Tourism in Singapore. Professional Geographer, 51(1), 91-103.
13. Daskalakis, G. (1984). Tourism and Architectural Heritage - Cultural aspects. Proceedings of the 34th AIEST Conference, Prague, pp. 23-36.
14. Davis, S. (1994) A Strategic Analysis of the Market Potential For Museums and Art Galleries in the UK. Museum and Galleries Commission, London.
15. Frochot, I. and Beeho, A. (1997). The Future for Heritage Tourism, conference report. Progress in Tourism and Hospitality Research, 3(4): 271-272.
16. Grant, M., Human, B. & Le Pelley, B. (1998). Who pays for the free lunch? Destination management and the 'free good' factor? Insights, 9, 95-101.
17. Gummesson, E. (1988). Service Quality and Product Quality Combined. Review of Business, 9(3), 134-156.
18. Henderson, J. (2001). Heritage, Identity and Tourism in Hong Kong. International Journal of Heritage Studies, 7(3), 219-236.
19. Hewison, R. (1987). The Heritage Industry: Britain in a Climate of Decline. Methuen, London.
20. Hollins, G. & Hollins, B. (1991). Total Design, Managing The Design Process In The Service Sector, Pitman, London.
21. Hood, M. (1983). Staying Away: Why People Choose Not to Visit Museums. Museum News, 61(4), 50-57.
22. Jansen-Verbeke, M. (1997). Developing Cultural tourism in Historical Cities, The Local Challenge in a Global Market. Discussion paper at the International Academy for Tourism Studies Conference, Melaka.
23. King, C. & Garey, J. (1997). Relational quality in service encounters. International Journal of Hospitality Management, 16(1), 39-63.
24. Laws, E. (2004). Improving Tourism Services. Thomson Learning, London (in press).
25. Laws, E. ( 1998). Conceptualising visitor satisfaction management in heritage settings: An exploratory blueprinting analysis of Leeds Castle, Kent. Tourism Management, 19(6), 545-554.
26. Laws, E. & Cooper, C. (1998). Inclusive tours and commodification: the marketing constraints for mass market resorts. Journal of Vacation Marketing, 4(4), 337-352.
27. Leaske, A. & Yoeman, I. (eds) (1999). Heritage Visitor Attractions: An Operations Management Perspective. Cassell, London.
28. Le Pelley, B. & Laws, E. (1998). A Stakeholder-Benefits Approach to Tourism Management in a Historic City Centre: The Canterbury City Centre Initiative. In E. Laws, W. Faulkner & G. Moscardo (eds), Embracing and Managing Change in Tourism: International Case Studies (pp. 70-94). Routledge, London.
29. Li, J., Zhang, X., Fang, G., Li, J., Zhang, X. & Fang, G. (2000). How to Develop the Tourist Trade at Putuoshan. Journal of Zhejiang Forestry College, 17(4), 398-403.
30. Mallam, M. (1989). Can Heritage Charities be Profitable? In D. Uzzell (ed), Heritage Interpretation: The Natural and Built Environment (pp. 44-50). Belhaven, London.
31. Masberg, B. & Silverman, L. (1996). Visitor Experiences at Heritage Sites, A Phenomenological Approach. Journal of Travel Research, 34(4), 20-25.
32. Miksic, J. N. (2002). Early Burmese Urbanization: Research and Conservation. Asian Perspective, 40(1), 88-107.
33. Moscardo, G. (1996). Mindful Visitors, Heritage and Tourism. Annals of Tourism Research, 23(2), 376-397.
34. Mullane, F. (1994). Heritage Interpretation, Ideology and Tourism. In P. Breathnach (ed), Irish Tourism Development, Geographical Society of Ireland, Special Publication No 9 (pp. 79-86). Maynooth, County Kildare.
35. Normann, R. (1991). Service Management: Strategy and Leadership In Service Businesses. Wiley, Chichester.
36. Parkin, I., Middleton, P. & Beswick, V. (1989). Managing The Town and City for Visitors and Local People. In D. Uzzell (ed), Heritage Interpretation, Volume 2 (pp. 108-114). Belhaven Press, London.
37. Pelaggi, M. (1996). National heritage and global tourism in Thailand. Annals of Tourism Research, 23(2), 432-443.
38. Ralston, L. & Kelly, K. (1996). A model for the evaluation of potential Utah heritage tourism destinations. Proceedings of the annual TTRA Conference, Las Vegas, 339-343.
39. Richards, G. (1996). European Cultural Tourism, Trends and Future Prospects. In G. Richards (ed), Cultural tourism in Europe (pp. 311-333). CAB International, Wallingford.
40. Richards, S. (1997). National Heritage Tourism Forum, Review and Summary. Ohio Division of Travel and Tourism, Cleveland, Ohio.
41. Richter, L. (1997). The Politics of Heritage Tourism. Paper presented at the International Conference on Tourism Development: Issues for a New Agenda, Melaka.
42. Seale, R. (1996). A Perspective From Canada On Heritage And Tourism. Annals of Tourism Research, 24(3), 484-488.
43. Sofield, T. & Li, F. (1998a). Historical Methodology and Sustainability: An 800 Year Old Festival From China. Journal of Sustainable Tourism, 6(4), 267-292.
44. Sofield, T. & Li, F. (1998b). Tourism Development and Cultural Policies in China. Annals of Tourism Research, 25(2), 362-392.
45. Suddards, R. (1982) Listed buildings: the law and practice. Sweet and Maxwell, London.
46. Swain, M. (1989). Gender roles in indigenous tourism: Kuna Mola, Yuna Yala and Cultural survival. In V. Smith (ed), Hosts and Guests, The Anthropology of Tourism 2nd edn. University of Pennsylvania Press, Philadelphia.
47. Teo, P. & Yeoh, B. (1997). Remaking local heritage for tourism. Annals of Tourism Research, 24(1), 192-208.
48. Timothy, D. J. (1997). Tourism and the personal heritage experience, Annals of Tourism Research, 24(3), 751-754.
49. Timothy, D. J. & Boyd, S. W. (2003). Heritage Tourism. Prentice Hall, Harlow.
50. UNEP (1988) Sustainable tourism development, Industry and Environment. United Nations Environmental Program, Geneva.
51. Virginia Tourism Corporation (1997). Heritage Tourism National omnibus Study. Virginia Tourism Corporation, Norfolk, Virginia.
52. Williams, A. & Shaw, G. (1992). Tourism Research, a Perspective. American Behavioural Scientist, 36(2), 133-143.
53. World Tourism Organisation (1992). Guidelines: Development of National Parks and Protected Areas for Tourism. World Tourism Organisation, Madrid.
54. Yale, P. (1991). From Tourist Attraction to Heritage Tourism. Elm Publications, Huntingdon.