The uses and gratifications (U&G) approach as a lens for studying social media practice

The Handbook of Media and Mass Communication Theory

Volumn , Issue , 2014, Pages 269-286

  Quan Haase, Anabel ^a   Young, Alyson L ^b  

^a UNIVERSITY OF WESTERN ONTARIO   (Canada)

^b UNIVERSITY OF MARYLAND   (United States)

Author keywords

Facebook; Instant messaging; Internet privacy; Social media practice; Uses and gratifications (UG) approach

Indexed keywords

EID: 85104228189     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1002/9781118591178.ch15     Document Type: Chapter

References (63)

1. Asur, S., & Huberman, B. A. (2010). Predicting the future with social media. In Proceedings of the IEEE/WIC/ACM international conference on web intelligence and intelligent agent technology (Vol. 1, pp. 492-499). Toronto, Ontario, Canada: ACM.
2. Bantz, C. R. (1982). Exploring uses and gratifications: A comparison of reported uses of television and reported uses of favorite program type. Communication Research, 9(3), 352-379. doi:10.1177/009365082009003002
3. Baron, N. S., Squires, L., Tench, S., & Thompson, M. (2005). Tethered or mobile? Use of away messages in instant messaging by American college students. In R. R. Ling & P. E. Pedersen (Eds.), Mobile communications: Re-negotiation of the social sphere (pp. 293-311). New York: Springer-Verlag.
4. Berelson, B. (1949). What “missing the newspaper” means. In P. F. Lazarsfeld & F. N. Stanton (Eds.), Communication research 1948-1949 (pp. 111-129). New York: Harper.
5. Blumler, J. G., & Katz, E. (Eds.). (1974). The uses of mass communications: Current perspectives on gratifications research. Beverly Hills, CA: Sage.
6. boyd, d. (2006). Friends, friendsters, and top 8: Writing community into being on social network sites. First Monday, 11(12), http://firstmonday.org/ojs/index.php/fm/article/view/1418/1336 (accessed September 28, 2013).
7. boyd, d., & Heer, J. (2006). Profiles as conversation: Networked identity performance on Friendster. In Proceedings of the Hawai’i international conference on system sciences (HICSS-39), Persistent Conversation Track. IEEE Computer Society, Kauai, HI, http://vis.stanford.edu/files/2006-Friendster-HICSS.pdf (accessed September 28, 2013).
8. Brown, B., & Quan-Haase, A. (2012). “A Workers’ Inquiry 2.0": An ethnographic method for the study of produsage in social media contexts. TripleC, 10(3), 488-508.
9. Bruns, A. (2008). Blogs, Wikipedia, second life, and beyond: From production to produsage. New York: Peter Lang.
10. Cantril, H., & Allport, G. W. (1935). The psychology of radio. New York: Harper.
11. Chen, G. M. (2011). Tweet this: A U&G perspective on how active Twitter use gratifies a need to connect to others. Computers in Human Behavior, 27, 755-762.
12. Dimmick, J. W., Sikand, J., & Patterson, S. J. (1994). The gratifications of the household telephone: Sociability, instrumentality, and reassurance. Communication Research, 21(5), 643-663.
13. Dunne, A., Lawlor, M.-A., & Rowley, J. (2010). Young people’s use of online social networking sites: A U&G perspective. Journal of Research in Interactive Marketing, 4(1), 46-58.
14. Fox, J. (2007). Film propaganda in Britain and Nazi Germany: World War II cinema. New York: Berg.
15. Goffman, E. (1959). The presentation of self in everyday life. Garden City, NY: Doubleday.
16. Goldman, D. (2012). Facebook tops 900 million users. CNN Money Online, http://money.cnn.com/2012/04/23/technology/facebook-q1/index.htm (accessed May 17, 2012).
17. Hanson, G., & Haridakis, P. (2008). YouTube users watching and sharing the news: A U&G approach. Journal of Electronic Publishing, 11(3), 6-6, doi:10.3998/3336451.0011.305
18. Herring, S. C., Scheidt, L. A., Bonus, S., & Wright, E. (2004). Bridging the gap: A genre analysis of weblogs. In Proceedings of the 37th Hawai’i international conference on system sciences (HICSS-37) (Vol. 4, pp.40101b). Los Alamitos: IEEE Computer Society Press, http://ella.slis.indiana.edu/~herring/herring.scheidt.2004.pdf (accessed September 28, 2013).
19. Hogan, B., & Quan-Haase, A. (2010). Persistence and change in social media: A framework of social practice. Bulletin of Science, Technology and Society, 30, 309-315.
20. Hu, Y., Wood, J. F., Smith, V., & Westbrook, N. (2004). Friendships through IM: Examining the relationship between instant messaging and intimacy. Journal of Computer Mediated Communication, 10(1), http://onlinelibrary.wiley.com/doi/10.1111/j.1083-6101.2004.tb00231.x/abstract (accessed September 28, 2013).
21. Johnson, P. R., & Yang, S.-U. (2009). U&G of Twitter: An examination of user motives and satisfaction of Twitter use. Paper presented at the Communication Technology Division of the annual convention of the Association for Education in Journalism and Mass Communication, Boston, Massachussetts.
22. Joinson, A. (2008). “Looking at, " “looking up” or “keeping up with” people? Motives and uses of Facebook. In Proceedings of the 26th annual SIGCHI conference on human factors in computing systems (pp. 1027-1036). New York: ACM.
23. Jones, S., & Madden, M. (2002). The Internet goes to college: How students are living in the future with today’s technology, http://www.pewinternet.org/~/media/Files/Reports/2002/PIP_College_Report.pdf.pdf (accessed May 7, 2012).
24. Kaplan, A. M., & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of social media. Business Horizons, 53, 59-68.
25. Katz, E., & Lazarsfeld, P. F. (1955). Personal influence: The part played by people in the flow of mass communications. New York: Free Press.
26. Katz, E., Blumer, J. G., & Gurevitch, M. (1974). Utilization of mass communication by the individual. In J. G. Blumler & E. Katz (Eds.), The uses of mass communications: Current perspectives on gratifications research (Vol. 3, pp. 19-32). Beverly Hills, CA: Sage.
27. Katz, E., Gurevitch, M., & Haas, H. (1973). On the use of mass media for important things. American Sociological Review, 38, 164-181.
28. Lampe, C., Ellison, N., & Steinfield, C. (2007). A familiar Face(book): Profile elements as signals in an online social network. In Proceedings of the SIGHI conference on human factors in computing systems (pp. 433-444). New York: ACM.
29. Lampe, C., Ellison, N. B., & Steinfield, C. (2008). Changes in use and perception of Facebook. In Proceedings of the 2008 ACM conference on computer supported cooperative work (pp. 721-730). New York: ACM.
30. LaRose, R., Mastro, D., & Eastin, M. S. (2001). Understanding Internet usage: A social-cognitive approach to uses and gratifications. Social Science Review, 19(3), 395-413.
31. Lenhart, A., & Madden, M. (2007, July 1). Social networking websites and teens. Pew Internet and American Life Project, http://www.pewinternet.org/Reports/2007/Social-Networking-Websites-and-Teens.aspx (accessed July 1, 2008).
32. Lenhart, A., Madden, M., Smith, A., Purcell, K., Zickuhr, K., & Rainie, L. (2011). Teens, kindness and cruelty on social network sites. Washington, DC: Pew Research Center’s Internet & American Life Project, http://www.pewinternet.org/~/media/Files/Reports/2011/PIP_teens_Kindness_Cruelty_SNS_Report_Nov_2011_FINAL_110711.pdf (accessed September 28, 2013).
33. Leung, L. (2001). College student motives for chatting on ICQ. New Media & Society, 3, 483-500.
34. Lin, C. A. (2001). Audience attributes, media supplementation, and likely online service adoption. Mass Communication & Society, 4(1), 19-38, doi:10.1207/S15327825MCS0401_03
35. McLuhan, M. (1964). Understanding media: The extension of man. New York: McGraw-Hill.
36. Madden, M., & Smith, A. (2010). Reputation management and social media. Washingon, DC: Pew Internet & American Life Project, http://pewinternet.org/Reports/2010/Reputation-Management.aspx (accessed May 6, 2012).
37. Moretti, S. (2010, November 2). Facebook using Canada as testing ground. London: Free Press, http://www.lfpress.com/money/2010/11/02/15923106.html#/money/2010/11/02/pf-15923101.html (accessed May 9, 2012).
38. Palfrey, J. G., & Gasser, U. (2008). Born digital: Understanding the first generation of digital natives. New York: Basic Books.
39. Palmgreen, P., & Rayburn, J. D. I. (1979). Uses and gratifications and exposure to public television: A discrepancy approach. Communication Research, 6(2), 155-179, doi: 10.1177/009365027900600203
40. Palmgreen, P., Wenner, L. A., & Rayburn, J. D. I. (1980). Relations between gratifications sought and obtained: A study of television news. Communication Research, 7(2), 161-192, doi:10.1177/009365028000700202
41. Papacharissi, Z., & Mendelson, A. (2011). Toward a new(er) sociability: Uses, gratifications, and social capital on Facebook. In S. Papathanassopoulos (Ed.), Media perspectives for the 21st century (pp. 212-230). New York: Routledge.
42. Papacharissi, Z., & Rubin, A. M. (2000). Predictors of Internet use. Journal of Broadcasting & Electronic Media, 44(2), 175-196.
43. Prensky, M. (2001). Digital natives, digital immigrants. On the Horizon, 9(5), 1-6.
44. Quan-Haase, A. (2007). Instant messaging on campus: Use and integration in students’ everyday communication. The Information Society, 24(2), 105-115.
45. Quan-Haase, A. (2008). University students’ local and distant social ties: Using and integrating modes of communication on campus. Information, Communication & Society, 10(5), 671-693.
46. Quan-Haase, A. (2012). Technology and society: Social networks, work, and inequality. Don Mills, Ontario, Canada: Oxford University Press.
47. Quan-Haase, A., & Brown, B. (2013). Uses and gratifications. In M. Danesi (Ed.), Encyclopedia of media and communication (pp. 688-692). Toronto, Canada: University of Toronto Press.
48. Quan-Haase, A., & Collins, J. L. (2008). “I’m there, but I might not want to talk to you”: University students’ social accessibility in instant messaging. Information, Communication & Society, 11(4), 526-543.
49. Quan-Haase, A., & Young, A. L. (2010). U&G of social media: A comparison of Facebook and Instant Messaging. Bulletin of Science, Technology and Society, 30(5), 350-361.
50. Raacke, J., & Bonds-Raacke, J. (2008). Myspace and Facebook: Applying the U&G theory to exploring friend-networking sites. CyberPsychology & Behavior, 11(2), 169-174.
51. Rainie, L. (2005). New data on blogs and blogging. Pew Internet & American Life Project, http://www.pewinternet.org/Commentary/2005/May/New-data-on-blogs- andblogging.aspx (accessed February 12, 2012).
52. Rainie, L., Lenhart, A., & Smith, A. (2011). The tone of life on social networking sites. The Pew Internet and American Life Project, http://www.pewinternet.org/~/media//Files/Reports/2012/Pew_Social%20networking%20climate%202.9.12.pdf (accessed October 15, 2013).
53. Rogers, E. M. (2003). Diffusion of innovations (5th ed.). New York: Free Press.
54. Ruggiero, T. E. (2000). U&G theory in the 21st century. Mass Communication & Society, 3(1), 3-37.
55. Smith, A. (2011). Twitter update 2011. Pew Internet & American Life Project, http://www.pewinternet.org/Reports/2011/Twitter-Update-2011.aspx (accessed January 24, 2009).
56. Smock, A. D., Ellison, N. B., Lampe, C., & Wohn, D. Y. (2011). Facebook as a toolkit: A U&G approach to unbundling feature use. Computers in Human Behavior, 27, 2322-2329.
57. Sundén, J. (2003). Material virtualities: Approaching online textual embodiment. New York: Peter Lang.
58. Tufekci, Z. (2007). Can you see me now? Audience and disclosure regulation in online social network sites. Bulletin of Science, Technology & Society, 28(1), 20-36.
59. Viseu, A., Clement, A., & Aspinall, J. (2004). Situating privacy online: Complex perception and everyday practices. Information, Communication & Society, 7(1), 92-114.
60. Welch, D. (1983). Nazi wartime newsreel propaganda. In K. R. M. Short (Ed.), Film and radio propaganda in World War II (pp. 201-219). Knoxville: University of Tennessee Press.
61. Young, A. L. (2008). Defacing the book: Examining information revelation, Internet privacy concerns and privacy protection in Facebook. Master of Arts in Media Studies, University of Western Ontario, Canada.
62. Young, A. L., & Quan-Haase, A. (2009). Information revelation and Internet privacy concerns on social network sites: A case study of Facebook. In Proceedings of the 4th international conference on communities and technologies (C&T) (pp. 265-274). University Park, PA: ACM.
63. Zhang, Y., Shing-Tung Tang, L., & Leung, L. (2011). Gratifications, collective selfesteem, online emotional openness, and traitlike communication apprehension as predictors of Facebook uses. CyberPsychology, Behavior, & Social Networking, 14(12), 733-739.